Role Description The applicant must have a strong understanding of system administration with an excellent track record in troubleshooting and diagnostics. The ideal candidate will be responsible for administering, maintaining, securing, and optimizing our clients' Windows server environments and VMware infrastructure. This role requires a strong technical foundation, excellent problem-solving skills, and the ability to ensure the stability, security, and performance of critical systems while providing effective technical support. What you will be doing: - Administer and maintain Windows Server environments (primarily Windows Server 2016, 2019 and later), including installation, configuration, patching, and performance tuning. - Manage and support core Microsoft services, including Active Directory Domain Services (AD DS), Group Policy Objects (GPOs), DNS, NTP and DHCP. - Manage and support VMware infrastructure, including vSphere, vCenter Server, ESXi hosts, VMware HA, and DRS configurations. - Support and maintain virtual and physical server infrastructure within data centre hosting environments. - Perform monthly patching across multiple servers and ESXi hosts using centralized patch management tools and processes. - Implement and maintain security best practices to protect systems and data; support vulnerability management processes. - Provide technical support to clients, effectively troubleshooting and resolving issues related to Windows and VMware environments. - Provide Problem Management support, including Root Cause Analysis (RCA) for client-impacting incidents and resolving complex underlying issues. - Collaborate with team members on infrastructure planning, upgrades, migrations, and changes. - Assist with server decommissioning and migration activities as required. - Maintain clear and accurate documentation for system configurations, procedures, and troubleshooting guides. - Coordinate effectively with vendors for technical support and procurement. - Strong demonstrated work ethic with clear focus on customer success. - Participate in an on-call rotation in an escalation capacity. Qualifications - 8 to 10 years of overall experience in IT infrastructure administration, with at least 5+ years of hands-on experience in both Windows Server and VMware administration. - Strong experience in Windows Server administration (Windows Server 2016, 2019 and later). - Proficiency in VMware virtualization technologies (VMware vSphere, vCenter Server, ESXi, Update Manager, HA, DRS). - Experience managing VMware datastores and familiarity with underlying storage concepts (e.g., SAN, NAS, iSCSI, NFS). - Experience in PowerShell scripting for task automation and system administration. - Understanding of core networking concepts (TCP/IP, DNS, DHCP, VLANs, Firewall basics). - Participate in an on-call rotation to provide 24/7 support for critical systems. - Proven experience supporting infrastructure within data centre hosting environments. - Strong troubleshooting methodology and problem-solving skills. - Excellent communication (verbal and written) and customer service skills. - Ability to work independently as an Individual Contributor and manage tasks effectively. - Relevant certifications (e.g., VCP-DCV, Microsoft Certified: Azure Administrator Associate or similar) are a plus. Benefits - Competitive total rewards package. - Flexibly work remotely from your home, there’s no daily travel requirement to an office! - Collaborate with some of the best and brightest in the industry! - Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! - We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! - You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). - Generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.

Title: WSS Engineer / Epic Client System Administrator (ECSA) - Remote Location: Plano, US-TX, United StatesCategory Other Job Description: Req ID: 361955 Req ID: 361955 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a WSS Engineer / Epic Client System Administrator (ECSA) - Remote to join our team in Plano, Texas (US-TX), United States (US). About the Role We are seeking an experienced WSS Engineer / Epic Client Systems Administrator (ECSA) to support, maintain, and optimize the infrastructure that powers our Epic ecosystem. This role is critical to ensuring the reliability, performance, and security of Epic applications across our healthcare organization. The ideal candidate brings deep technical expertise, strong problem‑solving skills, and a collaborative mindset to support clinical operations and enterprise IT initiatives. Key Responsibilities Epic System Installation, Configuration & Maintenance - Install, configure, and maintain Epic server components including Hyperspace, Interconnect, web servers, and related middleware. - Manage Chronicles, Cache/IRIS configurations, and system-level dependencies. - Apply patches, upgrades, hotfixes, and coordinate release deployments across environments. - Maintain documentation for system builds, configurations, and operational procedures. Performance Monitoring & Optimization - Monitor Epic server and application performance (CPU, memory, disk I/O, network throughput). - Tune system parameters to improve stability, responsiveness, and uptime. - Troubleshoot performance issues, system failures, and infrastructure bottlenecks. - Partner with application teams to diagnose and resolve end‑to‑end performance concerns. Epic Environment Management - Administer and support all Epic environments (PRD, TST, DEV, POC, TRN). - Coordinate environment refreshes, migrations, and system cloning activities. - Ensure proper environment isolation, naming conventions, and configuration consistency. - Support new module implementations and infrastructure readiness for Epic upgrades. Security, Compliance & Risk Management - Implement Epic system security best practices including authentication, certificates, firewall rules, and access controls. - Ensure compliance with HIPAA, organizational policies, and audit requirements. - Monitor and manage audit logs, encryption standards, and privileged access. - Participate in security assessments, risk reviews, and remediation planning. Collaboration, Support & Operations - Work closely with Epic application teams, network, storage, virtualization, and security teams. - Provide operational support for Epic-related incidents, service requests, and change management. - Participate in on-call rotations and provide after-hours support as needed.  Collaborate with vendors and Epic technical support to resolve complex issues. Basic Qualifications - Minimum 10 years of experience as an Epic Client Systems Administrator (ECSA) or equivalent Epic infrastructure role. - Minimum 10 years supporting Epic implementations, upgrades, and enterprise-scale Epic environments. - Deep expertise with Epic components such as Hyperspace, Interconnect, MyChart, and system middleware. - Strong experience with Windows Server administration, Active Directory, DNS, certificates, and group policy. - Hands-on experience with virtualization technologies (VMware, Citrix, VDI). - Proficiency with monitoring tools, performance tuning, and troubleshooting methodologies. - Strong understanding of healthcare security standards, HIPAA compliance, and audit practices. - Ability to work independently, manage priorities, and collaborate across multidisciplinary teams. - Excellent communication, documentation, and problem-solving skills. Preferred Qualifications - Experience with Epic Cache/IRIS performance tuning. - Familiarity with F5 load balancing, clustering, and high-availability architectures. - Experience supporting Epic mobile platforms (Haiku, Canto, Rover). - Knowledge of HL7, FHIR, and interoperability frameworks. - Epic certifications in relevant system administration or infrastructure tracks Must reside in the US Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $95,918.00-$133,219.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.  This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. Pay Transparency: Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $95,918 - $222,031. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Epic Client System Administrator (ECSA) - Remote Location: Eden Prairie United States Job category: OptumInsight Consulting Primary location: Eden Prairie, MN Additional locations: Tampa, Florida | Hartford, Connecticut | Boulder, Colorado | Colorado Springs, Colorado | Phoenix, Arizona | Dallas, Texas | Nashville, Tennessee | Pittsburgh, Pennsylvania | Saint Louis, Missouri Overtime status: Exempt Travel: Yes, 25 % of the Time Job Description: Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Epic Client System Administrator (ECSA) is responsible for the configuration, monitoring, support and administration of the Epic Client Systems infrastructure. The Epic Client System Administrator (ECSA) will help to maintain and support the client systems and servers supporting our customers. High level tasks include support of Interconnect, MyChart, Hyperspace Web, Printing, and other Client Systems. The Epic Client System Administrator (ECSA) must be a self-motivated individual with exceptional communication, presentation and interpersonal skills and the ability to work well in team environments. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Configure and maintain the various Client Systems modules - Engage in capacity planning exercises to ensure adequate system resources like RAM, CPU, and storage - Monitor client server size, health, and performance - Apply updates to production and non-production environments - Follow vendor and Epic best practices for hardware and software configuration - Respond to emergency after-hours issues - Collaborate with technical teams and Epic support You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Certification in Epic Client Systems Administrator: Hyperspace Web and Interconnect at a minimum - 5+ years of experience in Epic Client System Administrator role - 3+ years of experience with maintaining Client Systems in a healthcare environment - 3+ years of experience must include implementation of strategies to improve performance and uptime levels Preferred Qualifications: - Expertise in the Microsoft Windows server administration - Expertise in your chosen virtualization platform such as Citrix XenServer, VMware ESXi, or Microsoft Hyper-V - Experience with hardware or software load balancing solutions such as F5 Big-IP or Citrix Netscaler - Microsoft Internet Information Services (IIS) administration - Network protocols and functionality including TCP/IP, Active Directory, Domain Name Services, FTP/SCP, and HTTP - Certificate Management - Epic Client Systems Administrator: BLOB, Business Continuity Access, and Printing - Epic Client Systems Administrator: Care Everywhere - Epic Client Systems Administrator: Hyperspace - Epic Client Systems Administrator: Hyperspace Web and Interconnect - Epic Client Systems Administrator: MyChart *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Role Description - Must have minimum 6 years of experience in Blue Yonder WMS Discrete Application (2020 and above). - Conduct requirement gathering workshops with client, gap analysis and provide solution/recommendations on filling the gaps in the WMS solution to meet the client requirements. - Must have at least one BY WMS implementation project experience. - Collaborate with other technical experts to design, develop, test and deploy the WMS solution. - Write functional (FSD) and technical design documents (TDD) to support development of final solutions as per customer requirements. - Perform BY WMS configuration, write test cases and guide the testing team to conduct end to end testing (example unit testing, integration, support UAT, automation testing, performance testing etc.). - Design and develop BY WMS interfaces, customize reports and labels as required. - Design and development of minor enhancements and work on continuous improvement activities. Qualifications - 6-12 years of relevant working experience in BY WMS Discrete. - Good understanding and experience of Blue Yonder WMS, both Functional and Technical knowledge. - Deep understanding of BY WMS processes and related BY tables. - Hands-on experience on process execution. - Proven ability to work independently on implementation/migration projects. - Working experience on Inbound/Outbound process with BY WMS Discrete. - Experience in developing Interfaces using BY Integrator with ERP systems. - Knowledge on BY WMS system architecture, cloud hosting and deployment. - Experience on developing page builders, Reports, labels, custom MOCA. - In-depth understanding of key warehouse processes and functions such as receiving materials, quality management, order management, picking, packing, work orders, shipping, inventory management and replenishment and their configuration aspects. Benefits - Recognize the significance of flexible work arrangements to provide support, including remote work and flexible work hours. - Career growth opportunities through an array of career growth programs and diverse professions. - Equip yourself with valuable certifications in the latest technologies such as Generative AI.