• This is an exciting and broad role where your voice will be at the forefront in shaping how we help our clients. It is a consultative advisory role that enables our customers to translate their technical stack into solutions. • You will be working with experienced professionals who have worked, in majority of cases, for over 20+ years with SAP technology and with a team adept at problem solving with a customer centric approach to service delivery. You will gain bespoke insights into our customers, their requirements and learn how third-party support is an enabler for our customers to fulfil their business transformations well into the 2040's. There is scope for you to learn additional verticals and enhance your sales and presentational capabilities in a growing industry that now has significant recognition from industry commentators • You will advise our customers on their journey of understanding alternate methods of support, based on your experience and practice or awareness of the deployment, management, and updates for the SAP ERP stack (any exposure to Oracle, VMware is a bonus). • You will help frame stories and interpret technology challenges into real business solutions and outcomes. • You will heavily participate in and contribute to the commercial aspects of the solution by drafting support spend estimates and cost prediction models. • You will play a key role in driving both technical and financial aspects of the solution by working with other teams across different time zones and often under tight timelines. • Proactively adapts to new challenges with minimal supervision and takes ownership of developing processes and frameworks suited to the South African region. • You will be adept at reading the audience in conversations and be able to tailor your talk track or responses accordingly. • A team player with a passion for understanding the complexities of third-party support. Willing to invest time and effort to learn and collaborate with peers and colleagues throughout the process. • Open to supporting other regions as needed, contributing knowledge and assistance across geographies. • Able to quickly grasp new or unfamiliar concepts, especially within the third-party software support ecosystem. • Demonstrates empathy and foresight in responding to last-minute or ad hoc requests from management, colleagues, or prospects. Strives to deliver thoughtful, tailored, and actionable responses. • Builds and maintains strong, lasting relationships with in-region partners around delivery, resale, referral, and license compliance. • Leads, owns, and collaborates on RFP/RFI/RFQ exercises, ensuring high-quality and timely submissions. • Anticipates challenges and proactively works to resolve them by coordinating with internal and external stakeholders. • Demonstrate foresight by identifying gaps in messaging and creating quality collateral (PowerPoint slides, whitepapers, data analysis) with minimal supervision. • Commands credibility with prospects and partners by leveraging deep technical expertise and experience to build trust and influence. • Quickly gains a strong understanding of SAP security approach under third-party support and serves as a trusted security advisor to prospects, customers, and partners. • You will advise your peers in sales on the interwoven nature of the SAP software footprint in front of you. • You will work across a broad range of industries in the South African region as well as globally and across a wide range of unique and different customer sets. • You will thrive working as a team but also shine working on your own with minimal supervision, continuously learning and enhancing your contributions by leveraging expertise and knowledge.

Role Description - Perform daily SAP system checks and monitor system performance to ensure optimal operation. - Manage and monitor SAP system landscapes, including ECC, S/4HANA, BW, CRM, SCM, and other SAP systems. - Perform routine tasks such as system copies, patches, kernel upgrades, and database maintenance. - Monitor system performance, conduct troubleshooting, and resolve issues to ensure SAP systems operate effectively. - Implement SAP system backups and restore processes, ensuring data integrity and system availability. - Install, configure, and maintain SAP systems, including new installations and upgrades for SAP applications, databases, and operating systems. - Execute release upgrades and support package applications, ensuring compliance with SAP guidelines and best practices. - Plan and conduct system migrations, both on-premises and to cloud environments like AWS, Azure, or SAP Cloud Platform. - Plan and execute S/4HANA system conversion autonomously. - Perform regular system tuning and capacity planning to maintain high system availability and performance. - Analyze performance metrics, identify bottlenecks, and optimize SAP systems for better efficiency. - Work with functional teams to address system performance issues and fine-tune configurations. - Provide Level 2 and Level 3 technical support for SAP Basis-related issues, coordinating with SAP Support and internal teams to resolve issues in a timely manner. - Support incident, problem, and change management processes following ITIL standards. - Participate in on-call rotations to provide after-hours support as needed. Qualifications - Bachelor's degree in computer science, Information Technology, or related field, or equivalent experience. - 2-4 years of experience in SAP Basis administration. - Experience with SAP ECC or S/4HANA systems, including installation, upgrade, and maintenance. - Hands-on experience with at least SAP HANA database. Requirements - Experience with cloud environments and services, such as AWS, Azure, or Google Cloud Platform. - Knowledge of automation tools and scripting languages for system administration tasks. - Certifications in SAP Basis or related areas are preferred. - Willingness to participate in on-call rotations for after-hours support. - Ability to travel occasionally for training or business needs. Company Description

• Point of contact and project manager for the implementation and redesign of export processes with SAP S/4HANA • Optimization of export and shipping design and processes based on S/4HANA Sales • Translation of clients' visions and requests into concrete requirements for the development team • Actively contributing to the success and ongoing development of clients

The Opportunity As a SAP Human Capital Payroll & Time Senior Manager, you will focus on providing consulting services for SAP Human Capital Management (HCM) applications. You will analyze client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilization of SAP HCM applications. Working in this area, you will enable clients to optimize their human resources processes, enhance talent management, and achieve their strategic objectives within our Technology Consulting practice. As a Senior Manager, you will leverage your skills and professional network to deliver quality results. You will motivate and coach others, coming together to solve complex problems. With increased autonomy, you will apply sound judgment, recognizing when to take action and when to escalate. Your ability to develop and sustain diverse and inclusive teams, along with your commitment to excellence, contributes to the success of our firm. In this role at PwC, you will craft and convey clear, impactful messages that tell a holistic story. You will apply systems thinking to identify underlying problems and opportunities, validate outcomes with clients, and act on client feedback. You will direct the team through complexity, demonstrating composure through challenging situations, and deepen your skills with a focus on staying relevant. Responsibilities - Leading the implementation and integration of SAP Human Capital Management (HCM) solutions to optimize client human resources processes - Analyzing client requirements and developing tailored SAP HCM strategies to enhance talent management and achieve strategic objectives - Providing training and support to clients for seamless utilization of SAP HCM applications - Guiding teams in business process improvement and change management initiatives within SAP environments - Collaborating with clients to validate outcomes, share perspectives, and incorporate feedback into project plans - Directing teams through complex and ambiguous situations, maintaining composure and focus - Applying systems thinking to identify underlying problems and opportunities in human capital management - Developing and sustaining high-performing, diverse, and inclusive teams to drive project success - Crafting and conveying clear, impactful messages that tell a holistic story to stakeholders - Initiating open and honest coaching conversations to foster team development and effectiveness What You Must Have - At least a Bachelor's degree - At least 6 years of experience What Sets You Apart - Demonstrating advanced skills in SAP Human Capital Management - Utilizing SAP SuccessFactors for strategic human resource planning - Leading business process improvement initiatives in HR consulting - Managing complex HR transformation projects with a focus on innovation - Applying analytical thinking to enhance workforce analytics and planning - Excelling in change management and employee engagement strategies - Building and sustaining high-performing, diverse teams through coaching The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines