• Collaborating with the Director of Business Operations and Department of Neurology leadership to provide analysis and reporting on monthly, quarterly, and ad hoc basis to meet the needs of the department. • Completing monthly reports for Business Office, physicians, and managers. • Establishing user reports for data frequently requested. • Assisting department in meeting information needs through standards reports and queries. • Providing data and participating in the annual budget process and strategic planning process. • Analyzing volume trends and preparing forecasts for department leadership, JOSP, and affiliated hospitals for future planning purposes. • Providing timely and accurate ad hoc reports for Chairman, Business Office, physicians, and managers. • Working closely with Assistant Business Manager and Research Administrator to meet current reporting needs and develop reports based on the needs of the department. • Serving as department’s Reporting super user for EPIC.

• Manage the end-to-end ingestion process for external data, processing and cleaning CSV and Excel files for timely CRM uploads • Develop, maintain, and execute Python scripts and SQL queries for deep data validation, transformation, and cleaning • Ensure a high standard of data quality and organization across the database through routine audits • Identify bottlenecks and proactively propose improvements to existing data workflows and quality checks • Research and help implement new data techniques, including API integrations and persona segmentation algorithms

• Partner closely with product, design, engineering, and marketing to shape team roadmaps by sizing opportunities, evaluating impact, and synthesizing complex data into actionable narratives • Independently lead analytical efforts, from opportunity sizing to experimental design and deep-dive diagnostics, using both structured and unstructured data • Serve as a strategic thought partner in product development planning by contextualizing analytics with broader company strategy and market trends • Create or improve key datasets and contribute to our analytical tooling ecosystem (e.g. dbt, Hex, Mixpanel) to ensure we can answer today’s questions and tomorrow’s • Frame and evaluate experiments using industry-best methodologies to isolate causal effects and interpret noisy data • Mentor peers in analysis design, storytelling, and stakeholder engagement — even without direct management responsibilities • Represent analytics in leadership forums, shaping cross-functional discussions and ensuring analytics is embedded in SeatGeek’s most important product decisions

• Analyze customer registration data to identify major gaps, missing information, duplicates, and inconsistencies. • Perform analyses to identify the root causes or drivers of issues. • Conduct descriptive and exploratory analyses to generate insights. • Propose data-driven solutions to improve registration data quality. • Run A/B tests and backtests with vendors to validate hypotheses. • Apply sampling techniques for comparative data studies. • Create agents and multi-agent systems for automation and opportunity discovery. • Use graph techniques to map relationships and uncover opportunities within the registry.