• Provide top-tier travel support via chat, calls, and emails • Maintain up-to-date knowledge on suppliers, destinations, and systems • Quickly assess customer needs, urgency, and preferences • Accurately handle hotel, flight, car, and rail bookings • Guide customers in self-service options on the Navan platform and app • Respond promptly, meeting SLA expectations • Follow company and customer policies, ensuring global compliance • Give feedback to stakeholders on goal progress and key processes • Participate in team meetings on products, suppliers, and industry updates • Stay current on travel industry best practices • Maintain attendance, complete assigned training, and meet performance metrics

• Service a dedicated book of business • Responsible for invoicing and following delinquency processes • Perform reconciliations and process renewals • Setup new cases and generate monthly financial reporting

• Consulting, design and implementation of machine connectivity solutions in industrial environments • Connecting machines, equipment and production lines to SAP Digital Manufacturing, SAP APM, SAP BTP and IoT architectures • Designing and implementing OT/IT integration architectures (e.g., OPC UA, MQTT, REST, edge computing) • Analyzing shopfloor and automation landscapes and deriving sustainable connectivity strategies • Conducting OT/IT workshops with business units, IT and automation teams • Integrating machine and process data into higher-level SAP solutions (e.g., SAP DM, SAP APM, Analytics) • Supporting presales activities — e.g., solution concepts, architecture designs, workshops and effort estimations • Actively contributing to standards, templates and best practices in machine connectivity • Collaborating in international project teams and working at well-known industrial clients • Professional and personal development — e.g., toward Machine Connectivity Architect, (partial) project leadership or OT/IT lead roles • Open team culture with room for initiative, responsibility and new ideas — no micromanagement

• As a PLM Functional Consultant, you will work with our large enterprise and mid-market clients to implement and evolve their PLM, SLM, or ALM projects. • You will participate in redesigning business processes and customizing the selected solution. • Requirements gathering and analysis. • Functional specifications. • Definition and implementation of User Acceptance Tests (UAT). • Change management and training. • Deployment support.