• From initial assessments to entire transformations, you'll deliver Workday solutions to equip organizations with the information they need to optimize their Workday environments. • Manage in the Optimization program for the Workday Practice. • This includes activities related to production support, planned assessments, and Phase X deployments • Be responsible for leading the design and development of solutions for our customers who are optimizing their Workday tenant

• Design, develop, and optimize consulting templates and methodologies that enhance service delivery and client outcomes • Lead complex client engagements from initiation through completion, managing scope, timelines, and stakeholder expectations • Conduct in-depth business process analysis and provide strategic recommendations for organizational improvement • Mentor and develop junior consultants, fostering a culture of continuous learning and professional growth • Manage multiple concurrent projects while maintaining exceptional attention to detail and quality standards • Collaborate with cross-functional teams to identify best practices and drive innovation in consulting approaches • Present findings, insights, and recommendations to senior leadership and client executives with clarity and impact • Contribute to the development of thought leadership content and industry insights • Ensure compliance with consulting standards and organizational policies across all engagements

• Advise and arrange travel for corporate business customers (both individuals and groups) • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

• Grow meaningful relationships with benefits consultants in the labor sector to open doors for new business and increase Hello Heart’s visibility. • Partner closely with sales, channel partnerships, medical affairs, and marketing teams to create momentum with prospective clients. • Co-lead and participate in engaging, educational, and social events (in-person and virtual) with regional consulting offices—bringing the best of Hello Heart to life with support from our internal experts. • Attend key conferences and events in the labor sector to further build your network and build awareness of Hello Heart