Navan

• Provide a dedicated, consistently high level of service to all clients tailored to their individual requirements with a desire to always exceed client expectation. • Effectively manage your workload to meet all deadlines as required, either set by the client or within R&M • Ability and willingness to service different client industry sectors across the wider business • Demonstrate innovative thinking and provide a consultative approach • To be proficient in R&M and Navan Technology, sharing knowledge with the client to ensure an all-encompassing service • To be responsible for the delivery of all air, rail, car rental, ferry, black car and charter reservations and to advise clients on best practice utilising R&M and Navan technology • Manage your own full client portfolio to the highest R&M and Navan standard, demonstrating extraordinary customer service to your wider team • Pro-actively build meaningful and long-lasting relationships both internally and externally • Always exceed client’s expectation • Identify and implement opportunity to add value to each booking • Ability to apply a variety of fare types and ticketing methods, whilst maintaining an up-to-date knowledge of industry innovations (e.g., airline direct connect) • Working with IFD (International Fares Desk) to proactively identify cross market and local inventory differences • Procure the best hotel rates for clients utilising GDS and non GDS channels, as well as leveraging supplier relationships to gain the best result • Monitor all bookings for further saving opportunities up until completion of the trip • Utilise detailed understanding of the client policy to drive compliance whilst maximising opportunity to enhance the traveller experience • To oversee the client experience by utilising mixed mode booking tools and to provide 1st line support for both offline/online bookings • Demonstrate proactive thinking when providing travel solutions • Able to provide cost effective solutions across all aspects of travel • To always comply with the client policies and guidelines • Achieve SLAs for all accounts • Regular interaction with overseas colleagues • Apply Quality Control procedures and processes in line with company and GREC requirements.

Title: PCI & SOX Compliance Specialist Location: London, UK Department:Security, Risk & Fraud The Security Compliance Analyst will be a critical, hands-on member of the Navan Governance, Risk, Compliance, and Trust (GRCT) Team, specifically embedded in London to drive the compliance integration between Navan and Reed & Mackay. This is not a high-level policy writing or checking boxes role. We are looking for an active, execution-focused compliance professional to untangle legacy systems, map control deficiencies, and run daily operational workflows. Acting as a decisive bridge between engineering sprint teams, IT infrastructure, and US-based external auditors, you will own the day-to-day transaction compliance and technical evidence pipeline that keeps our global travel and expense platforms bulletproof. What You’ll Do - Own Vulnerability Remediation Loops: Actively track and oversee quarterly PCI ASV scans and penetration testing cycles, collaborating directly with IT and engineering teams to ensure patches are executed within strict SLA windows. - Lead the Integration Pipeline: Conduct continuous gap analyses and map security controls as we merge legacy travel infrastructure into Navan's modern cloud frameworks. - Drive SOX 404 Controls: Take ownership of testing and validating IT General Controls (ITGCs) under Sarbanes-Oxley Section 404, with a heavy emphasis on access control management (Joiners/Movers/Leavers) and secure code deployment. - Embed with Engineering: Partner with development teams to automate manual evidence gathering, translating rigid compliance jargon into clear, actionable JIRA tickets. - Collaborate Globally: Partner closely with US-based audit firms and compliance bodies. This includes a flexible schedule to work late hours (until 9:00 PM–10:00 PM) a few days per month on specific US alignment days. - Track Open Deficiencies: Manage the risk register and remediation tracking lifecycle from initial identification to final verification and closure. What We’re Looking For - Experience: Minimum of 3+ years of hands-on, corporate operational experience in information security compliance. You must have active experience sitting on a corporate security or IT team—purely academic, training, or governmental advisory backgrounds will not fit the speed of this role. - PCI & SOX Technical Depth: Proved, practical exposure executing compliance frameworks for transactional environments. You must understand Section 404 ITGCs and the technical mechanics of PCI DSS (including cardholder data protection environments and SAQs). - Tools & Systems Mastery: Comfortable navigating tracking platforms such as JIRA, ServiceNow GRC, or AuditBoard to monitor, assign, and resolve open compliance findings. - A Technical Edge: A baseline technical background (e.g., computer science, systems administration, or IT support) that allows you to confidently push back on or guide engineers during patch cycles. - Location & Hours Flexibility: Willingness to work under a hybrid model out of our London office (4 days a week) and the routine flexibility needed to support monthly evening shifts for US team synchronization. - Language requirements: Full proficiency in English. - Bonus Points: Certifications such as CompTIA Security+ or ISO 27001 Internal Auditor. About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. Culture of Excellence Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our Benefits Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at talent-accommodations@navan.com. Candidate Privacy Notice and Use of AI As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here. Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com". *Applies to select locations

Title: Creative Director Location: San Francisco, CA Job Description: At Navan, our mission is to power the in-person connections that move people, ideas, and businesses forward. We help our travelers focus on being there, not getting there. This role operates on a hybrid work model, requiring you to work from one of our global offices 4 days per week (including 2 Fridays each month). Navan’s Marketing team is looking for a Creative Director to lead a talented, high-output creative studio that balances the prestige of a world-class brand with the relentless speed of a social-first newsroom. You won't inherit a playbook or manage "the look"—you will have greenfield creative authority to shape the brand and business impact of every creative asset. This role requires someone comfortable operating in a dual-audience world, possessing a consumer-grade storytelling sensibility. You understand that enterprise creative doesn’t have to be boring, and you know how to switch registers to make both corporate buyers (CFOs, procurement) and end-users feel seen across their emotional and rational journeys. What You’ll Do - Own the Creative Vision: Drive the global creative strategy and brand consistency across all marketing assets, platforms, and physical experiences—from TV, OOH, Digital, and Social to flagships like our Navigate conference. - Lead a High-Output Engine: Oversee and scale our in-house design, copy, video, and animation team. - Integrate Creative into the Business: Help writers and designers deeply understand Navan’s business model, sales cycles, and customer pain points. You are fluent in the metrics of conversion and business impact, not just aesthetics. - Pioneer AI-Driven Efficiency: Act as a champion for generative innovation. You will operationalize AI tools to automate ideation, rapid prototyping, mood boarding, and asset generation—enabling your team to move 10x faster and stay focused on "big-rock" ideas. - Cross-Functional Partnership: Act as a strategic peer to Demand Generation, Sales, and regional teams to translate complex functionality into powerful, persona-centric campaigns. What We’re Looking For - Seniority & Growth Experience: 10+ years of creative leadership with a proven track record of building and mentoring high-performing design/creative teams. You have scaled creative operations through significant growth inflections (e.g., Series C+, rapid headcount expansions, or post-IPO environments). - The "Scrappy-Scale" Paradox: Big-brand pedigree leading multi-channel, integrated campaigns for global brands, paired with an infrastructure-agnostic mindset. You don't need a massive agency bench to scale; your formative years were spent in fast-paced environments like newsrooms, agencies, or social-first shops. - Transparent Culture: You thrive in an environment of candor and assertive leadership. You provide direct, objective feedback and expect the same from your peers and team. - Conviction + Flexibility: You hold a "strong opinion, loosely held". You will fiercely defend the best creative concept, but you possess the humility and speed to pivot instantly when stakeholder needs or business data dictate a new direction. - Target Industry Background: Ideally, you have run creative inside design-forward travel/hospitality brands (e.g., Airbnb, Away, Expedia), category-norm-breaking B2B SaaS spaces (e.g., Stripe, Figma, Brex), or consumer lifestyle brands with a distinct B2B reach (e.g., Squarespace, Notion). - What Will Excite You About Navan - A post-IPO company with real momentum and an internal culture that always asks "Can we go bigger?" rather than one that hedges. - Travel as a creative canvas: rich, emotional visual territory that most B2B corporate creative functions never get access to. - An execution-strong, capable team that is hungry to be pushed, elevated, and expanded. The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range $143,100—$318,000 USD Our Benefits Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

Join Navan in Powering In-Person Connections with Relentless Innovation At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission! As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly. NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English. What You’ll Do: - Provide top-tier travel support via chat, calls, and emails - Maintain up-to-date knowledge on suppliers, destinations, and systems - Quickly assess customer needs, urgency, and preferences - Accurately handle hotel, flight, car, and rail bookings - Guide customers in self-service options on the Navan platform and app - Respond promptly, meeting SLA expectations - Follow company and customer policies, ensuring global compliance - Give feedback to stakeholders on goal progress and key processes - Participate in team meetings on products, suppliers, and industry updates - Stay current on travel industry best practices - Maintain attendance, complete assigned training, and meet performance metrics What We’re Looking For: - Experience: 5+ years as a Travel Consultant covering air, rail, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Both mandatory - Language: Fluency in English and Spanish - Mandatory fluency in both languages - Customer Service: Background in contact center or customer-facing roles - Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce - Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM - Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues - Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

• Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email. • Maintain extensive supplier, destination and system knowledge. • Make quick and accurate analyses of customer needs, persona and level of urgency. • Provide accurate information for hotel, flight, car and rail bookings, as required • Support users with self-service of the Navan platform and app where possible. • Respond to customers within SLA expectations and requirements. • Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. • Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. • Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. • Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. • Adhere to attendance policy and complete all assigned training. • Meet individual performance metrics in support of the organization and company business objectives.

• Own the end-to-end recruitment process for sales roles; hunting, engaging, and closing “A players” (top 1% performers) who will drive our sales success. • Partner hand-in-hand with Regional Managers, Regional VPs, and our CRO becoming an extension of the sales team and a trusted advisor on all things hiring. • Design and execute creative sourcing strategies, using both classic methods and out-of-the-box approaches to build world-class talent pipelines. • Relentlessly pursue the best candidates, never taking “no” for an answer, and skillfully position our opportunities to win over top performers. • Manage multiple priorities with finesse, staying organized, detail-obsessed, and consistently delivering a standout candidate experience. • Collaborate with interview teams to ensure a seamless, engaging, and highly selective interview process that reflects our high standards. • Track metrics, learn quickly, and pivot as needed in our fast-evolving environment.

Title: Travel Agent - French / German - Relocation to Lisbon Location:Lisbon, PT Department:Global Operations and Service (GOS) Job Description: Your New Adventure Awaits in Sunny Lisbon, Portugal! We're looking for expert Business Travel Consultants fluent in French or German to join our fast-growing team in Lisbon. This is your chance to bring your GDS expertise to a global tech leader while enjoying the incredible quality of life, historic culture, and beautiful coastline that Portugal has to offer. Stop just dreaming about a change and come build your new life with us! At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission! As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly. NOTE: Candidates must be willing to relocate to Portugal. Please submit all applications in English. What You’ll Do: - Provide top-tier travel support via chat, calls, and emails - Maintain up-to-date knowledge on suppliers, destinations, and systems - Quickly assess customer needs, urgency, and preferences - Accurately handle hotel, flight, car, and rail bookings - Guide customers in self-service options on the Navan platform and app - Respond promptly, meeting SLA expectations - Follow company and customer policies, ensuring global compliance - Give feedback to stakeholders on goal progress and key processes - Participate in team meetings on products, suppliers, and industry updates - Stay current on travel industry best practices - Maintain attendance, complete assigned training, and meet performance metrics What We’re Looking For: - Experience: 5+ years as a Travel Consultant covering air, cars, rails, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Required - Language: Fluency in English AND French or German - Required - Customer Service: Background in contact center or customer-facing roles - Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce - Availability: Flexible to work rotating shifts, Monday to Friday, between 7 AM and 11 PM - Working Model: Hybrid - Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues - Attitude: Empathetic, professional, and excellent at communicating verbally and in writing About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. Culture of Excellence Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our Benefits Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

• Provide top-tier travel support via chat, calls, and emails • Maintain up-to-date knowledge on suppliers, destinations, and systems • Quickly assess customer needs, urgency, and preferences • Accurately handle hotel, flight, car, and rail bookings • Guide customers in self-service options on the Navan platform and app • Respond promptly, meeting SLA expectations • Follow company and customer policies, ensuring global compliance • Give feedback to stakeholders on goal progress and key processes • Participate in team meetings on products, suppliers, and industry updates • Stay current on travel industry best practices • Maintain attendance, complete assigned training, and meet performance metrics

• Provide top-tier travel support via chat, calls, and emails • Maintain up-to-date knowledge on suppliers, destinations, and systems • Quickly assess customer needs, urgency, and preferences • Accurately handle hotel, flight, car, and rail bookings • Guide customers in self-service options on the Navan platform and app • Respond promptly, meeting SLA expectations • Follow company and customer policies, ensuring global compliance • Give feedback to stakeholders on goal progress and key processes • Participate in team meetings on products, suppliers, and industry updates • Stay current on travel industry best practices • Maintain attendance, complete assigned training, and meet performance metrics

• Provide top-tier travel support via chat, calls, and emails • Maintain up-to-date knowledge on suppliers, destinations, and systems • Quickly assess customer needs, urgency, and preferences • Accurately handle hotel, flight, car, and rail bookings • Guide customers in self-service options on the Navan platform and app • Respond promptly, meeting SLA expectations • Follow company and customer policies, ensuring global compliance • Give feedback to stakeholders on goal progress and key processes • Participate in team meetings on products, suppliers, and industry updates • Stay current on travel industry best practices • Maintain attendance, complete assigned training, and meet performance metrics