• define, govern, and continuously improve end-to-end P2F process across Operations • own and maintain the global P2F process framework, including standards, policies, and controls • define process boundaries and handovers with adjacent processes such as Source to Pay, Order to Cash and Record to Report • set and track KPIs, such as service level, OTIF plan adherence, inventory and lead time • lead continuous improvement initiatives, including digitalization, automation, advanced planning and ERP-driven transformation • collaborate with key stakeholders across operations, supply chain, sales, finance, and IT to ensure adoption

• Manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet • Manage a high-performing team of Operations Managers and Team Leads • Design and scale response frameworks that accommodate unique AV challenges • Drive KPI excellence across specialized AV metrics • Meet with Senior Management and clients as needed to continue business growth • Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation • Own the hiring and talent development pipeline

• Manage day-to-day operations, including performance, billing, and PNL • Manage a high-performing team of Operations Managers and Team Leads • Design and scale response frameworks that accommodate unique AV challenges • Drive KPI excellence across specialized AV metrics • Meet with Senior Management and clients as needed to continue business growth • Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation • Own the hiring and talent development pipeline • Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change

• Ensure all aspects of field safety. • Meet with customers to ensure obligations and expectations are achieved. • Direct the performance of field maintenance and contractual service operations. • Conduct field education training with field workforce. • Maintain customer quality assurance, managing the expenditure of labor and materials. • Improve efficiencies, managing route schedules and callback rates. • Provide technical support, participating in sales estimation / proposals as required. • Authorize repair orders and tracking completion. • Lead change to better efficiency and communication.