• Manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet • Manage a high-performing team of Operations Managers and Team Leads • Design and scale response frameworks that accommodate unique AV challenges • Drive KPI excellence across specialized AV metrics • Meet with Senior Management and clients as needed to continue business growth • Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation • Own the hiring and talent development pipeline

• Manage day-to-day operations, including performance, billing, and PNL • Manage a high-performing team of Operations Managers and Team Leads • Design and scale response frameworks that accommodate unique AV challenges • Drive KPI excellence across specialized AV metrics • Meet with Senior Management and clients as needed to continue business growth • Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation • Own the hiring and talent development pipeline • Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change

• Ensure all aspects of field safety. • Meet with customers to ensure obligations and expectations are achieved. • Direct the performance of field maintenance and contractual service operations. • Conduct field education training with field workforce. • Maintain customer quality assurance, managing the expenditure of labor and materials. • Improve efficiencies, managing route schedules and callback rates. • Provide technical support, participating in sales estimation / proposals as required. • Authorize repair orders and tracking completion. • Lead change to better efficiency and communication.

• Provide support for field-based staff and a network of participating Trade Allies. • Maintain ongoing communications with participating contractors, customers, and consultants. • Address, resolve, or escalate customer and contractor questions related to program participation as needed. • Review and process project application forms and submittals. • Review technical specifications, calculations, and cost estimates for energy efficiency projects. • Analyze technical specifications, calculations, and cost estimates for energy efficiency projects. • Assist technical teams in upholding QA/QC standards and program guidelines. • Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database. • Process program incentive payments per established policies and procedures. • Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate.