TaskUs

• Lead, mentor, and coach a team of Business Analysts across various business domains. • Conduct regular performance reviews, provide feedback, and create development plans to enhance BA capabilities. • Manage team resource allocation and workload distribution to ensure project coverage and balance. • Define, implement, and maintain BA standards, frameworks, and best practices. • Review and ensure completeness and accuracy of business requirements, functional specifications, and user stories. • Collaborate with business stakeholders, project managers, product owners, and technical teams to define and prioritize requirements. • Facilitate workshops, requirement sessions, and stakeholder discussions to ensure shared understanding of business needs. • Identify opportunities for improving BA processes, tools, and templates to enhance team efficiency and quality.

• provide outsourced digital services • deliver next-generation customer experience • represent, protect and grow client brands • leverage cloud-based infrastructure

• Collaborate with business leaders and hiring managers to understand talent needs and translate them into effective, fast-moving sourcing strategies • Lead talent attraction efforts through creative sourcing, employer branding, and marketing initiatives • Drive candidate engagement through compelling outreach and a smooth, high-touch candidate experience • Manage and maintain accurate candidate data in real time within internal staffing systems • Own and drive our Employee Referral Program and vendor management, ensuring optimal performance and ROI • Partner on external branding, events, and marketing campaigns to strengthen our talent pipeline • Respond quickly to shifting hiring needs and volume spikes—urgency is key • Align closely with leadership and departmental goals, taking direction constructively and adjusting priorities to meet evolving business needs • Be a collaborative force within the TA team—sharing knowledge, supporting peers, and celebrating wins together

• Partnering with people to understand their needs and requirements • Creating project roadmaps and executing strategies • Owning project processes from start to finish • Managing stakeholder expectations for frictionless project experiences • Conducting detailed checks and ensuring accuracy • Communicating daily with the team throughout each project • Coordinating closely with internal departments

• Manage the administrative tasks related to candidate onboarding, including document collection and processing, background verification and contract management • Manage candidate and employee data within the applicant tracking system (ATS) or other relevant systems. • Liaise extensively with candidates to deliver a best in class onboarding experience. • Support the generation of reports and analytics related to talent acquisition operations. • Contribute to the development and maintenance of talent acquisition process documentation, including standard operating procedures (SOPs) and process flowcharts. • Assist in ensuring compliance with applicable labor laws, regulations, and company policies within the talent acquisition function. • Assist with various operational tasks to support talent acquisition operations, such as scheduling meetings, coordinating interviews, organizing recruitment events, and managing recruitment-related communications. • Collaborate closely with talent acquisition team members and other stakeholders including payroll and HR to support overall talent acquisition objectives. • Actively participate in learning and development opportunities to enhance knowledge of talent acquisition operations, HR processes, and related systems and technologies.

• Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Power BI reports, and write SQL scripts. • Extract insights from these data activities to inform business decisions. • Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders. • Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives. • Manage relationships and small projects with cross-functional stakeholders. • Map business processes to their corresponding data flows. • Proactively identify and surface opportunities to improve efficiency for Operation and Internally as well.

• Process monthly payrolls • Generate and send reports • Address and resolve employee inquiries • Maintain payroll records

Role Description As a Talent Acquisition (TA) Specialist, you won’t just fill roles—you’ll help shape the future of our organization by identifying, attracting, and engaging top talent across all functions. This is more than a sourcing role. You’ll partner closely with the business, build strategic hiring campaigns, and play a key part in elevating our employer brand in the market. Speed, focus, and flexibility are critical. We need someone who can fill high-volume roles quickly and efficiently without sacrificing candidate quality or experience. What You'll Do - Collaborate with business leaders and hiring managers to understand talent needs and translate them into effective, fast-moving sourcing strategies - Lead talent attraction efforts through creative sourcing, employer branding, and marketing initiatives - Drive candidate engagement through compelling outreach and a smooth, high-touch candidate experience - Manage and maintain accurate candidate data in real time within internal staffing systems - Own and drive our Employee Referral Program and vendor management, ensuring optimal performance and ROI - Partner on external branding, events, and marketing campaigns to strengthen our talent pipeline - Respond quickly to shifting hiring needs and volume spikes—urgency is key - Align closely with leadership and departmental goals, taking direction constructively and adjusting priorities to meet evolving business needs - Be a collaborative force within the TA team—sharing knowledge, supporting peers, and celebrating wins together Qualifications - Bachelor’s Degree in Human Resources, Business, Marketing, Psychology, or a related field - 2+ years of experience in recruitment sourcing, preferably in high-volume or fast-paced hiring environments - Demonstrated ability to manage multiple open roles at once—with speed and precision - Proficiency in Google Workspace and Microsoft Office tools - Strong communication and stakeholder engagement skills - Excellent organizational and data management capabilities - Resilience and “thick skin”—able to take feedback, manage pressure, and stay solution-focused - Highly adaptable and calm in the face of sudden changes or urgent hiring needs Preferred Experience & Skills - Experience with Workday or similar ATS platforms - High-volume recruitment, especially for front-line or customer-facing roles - Strong marketing mindset and social media savvy - Event coordination and candidate engagement experience - Excellent English written and verbal communication - Strong influencing and stakeholder management abilities You'll Thrive in This Role If You Are... - Confident, and solution-oriented - Comfortable managing tight deadlines and multiple urgent requests - Thick-skinned, coachable, and open to direction - Agile and flexible—can pivot quickly when priorities shift - Detail-oriented and highly organized - Emotionally intelligent with strong interpersonal and negotiation skills - Passionate about delivering a great candidate and hiring manager experience - A team player with high integrity, trustworthiness, and a strong work ethic Why Join Us? You’ll be part of a forward-thinking, inclusive team that values innovation, collaboration, and results. We’re not just hiring—you’ll be part of the strategy, the voice, and the experience that shapes how top talent experiences our brand. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL: https://www.taskus.com/careers/

• Develop and implement compliance policies and procedures in alignment with TaskUs policies, industry regulations, and client requirements. • Ensure adherence to global regulatory frameworks such as GDPR, HIPAA, PCI-DSS, ISO 27001, SOC 2, and data privacy laws. • To lead and coordinate internal and external audits, compliance assessments, and risk mitigation efforts. • Oversee third-party vendor compliance, ensuring all contractual obligations are met. • Identify operational risks and implement corrective actions to enhance compliance measures. • Prepare and present regular reports on compliance status, risks, and mitigation plans to senior leadership. • Collaborate with cross-functional teams to establish, implement, and monitor compliance programs tailored to client requirements and applicable laws. • Provide training and resources to team members to enhance their understanding of compliance, including certifications where applicable. • Lead the audit & compliance team to ensure effective remediation of audit findings. • Maintain strong working relationships with clients, auditors, department stakeholders, and internal teams. • Assess the potential contractual, financial, or legal implications of policy or practice changes that could lead to non-compliance. • Work closely with various departments to address and resolve non-compliance issues effectively. • Develop and oversee control systems to prevent or address legal guidelines and internal policy violations. • Continuously evaluate the efficiency and effectiveness of compliance controls and implement improvements. • Advise senior leadership on business operations related to investment, risks, and policy development as needed. • Act as the primary liaison for regulatory authorities, clients, and auditors on compliance matters. • Partner with HR, Legal, IT Security, and Operations to ensure end-to-end compliance in all TaskUs processes. • Support client due diligence processes and respond to compliance queries during RFPs, client visits, and audits.

• Manage day-to-day business operations including performance, billing, and PNL • Weekly syncs with Operations Managers and Team Leads • One on one coaching and development with team members as needed • Meet with Senior Management and clients to continue business growth • Responsible for interviewing Operations Managers, Team Leads, and Quality Analysts • Promote department culture • Ensure that KPIs are being met and solve business problems through innovation