• Serve as the primary point of contact for caregivers and families via phone, text, and email. • Guide caregivers through the onboarding process, training milestones, required documentation, and program requirements. • Manage an active caseload of caregivers, ensuring timely completion of onboarding tasks and successful transition into active care. • Provide ongoing support to enrolled families by answering questions, resolving concerns, and coordinating requests with internal teams. • Coordinate care logistics, including scheduling Start of Care (SOC) visits, training sessions, and other caregiver appointments. • Maintain accurate documentation and caregiver records across internal systems. • Monitor caregiver progress, proactively follow up on outstanding requirements, and remove barriers that may delay onboarding or care delivery. • Communicate caregiver feedback and family concerns with clinical, operations, and support teams to ensure timely resolution. • Handle a high volume of daily communication through calls, text messages, and email while maintaining exceptional service quality. • Educate caregivers and families on program processes, expectations, and available resources in a clear and supportive manner. • Help improve caregiver engagement by providing encouragement, coaching, and proactive follow-up throughout their journey. • Collaborate cross-functionally to improve operational workflows and enhance the caregiver experience.

• Drafting, reviewing and negotiating all types of contracts, including client and vendor agreements, non-disclosure agreements, contract amendments and renewals, Statements of Work, data processing agreements, SaaS agreements, etc., for global stakeholders in various company locations • Responsible for managing Contracts Queue and coordination of all aspects of contract management • Serve as primary contact between the legal department and internal and external stakeholders seeking contract review and revision, copies, questions, status updates etc. • Review, respond and manage contracts-related questions within the Contracts inbox • Manage Contract Template library and other knowledge management functions • Ensure compliance with contract approval policies and procedures • Liaise with Legal, Compliance, and Sales teams on contracts as needed • Special projects on an as-needed basis

• Provide medical-scientific expertise in diabetology to support FreeStyle Libre™ products in Switzerland; collaborate cross-functionally to develop, align and implement customer-level strategies and programs within your territory • Create and deliver scientific and medical presentations for healthcare professionals, individually or in groups, in-person, online, or as recorded formats • Conduct field visits with HCPs and discuss relevant medical-scientific topics based on available scientific evidence • Plan, coordinate, and facilitate internal training and development programs on medical-scientific topics • Perform internal medical-scientific tasks (e.g., validations, Fair Market Value assessments, B2B CRM activities) as well as administrative support • Develop and maintain a network including scientific societies, key opinion leaders (KOLs), physicians and other relevant healthcare professionals • Collaborate with ADC (Abbott Diabetes Care) Medical Affairs teams in DACH, EMEAP and at the global level • Organize medical-scientific programs for local congresses, including delivering specialized presentations • Support the selection and implementation of specific elements and events of the FreeStyle Academy™

• Always maintain a high level of safety awareness • Climb heights 300 ft. and greater several times daily • Diagnose and resolve faults on turbines as they relate to mechanical, electrical, and hydraulic problems • Perform troubleshooting to identify the root cause of an issue and perform corrective actions or open a service case with equipment manufacturer • Perform energy isolation in accordance with all Lock Out / Tag Out Procedures • Perform pad mounted Transformer switching in accordance with all Hazardous Energy Controls Procedures • Perform small or large corrective tasks on wind turbines • Perform preventative maintenance, corrective maintenance, performance monitoring and evaluation • Maintaining all aspects (e.g., electrical, mechanical, civil, etc.) of turbines in a safe, high quality, and efficient manner • Maintain EH&S Documentation and complete necessary paperwork (work order, timesheet, tool and PPE inventory, and additional paperwork as necessary) within Maximo.