General Counsellor

Location

Canada

Posted

7 days ago

Salary

C$32 - C$34 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

General Counsellor

Costi

Role Description This is a full-time union contract position scheduled to work 35 hours per week, 9:00 am to 5:00 pm, Monday to Friday. - Provides initial intake and needs assessments for chronically homeless and newly arrived families/individuals. - Provides supportive counselling, crisis intervention, and initial settlement services as well as follow-up services in special needs cases. - Works one-on-one with clients to develop a case plan and connect them to supports and services in the community. - Provides information and referral for income, employment, and health settlement services. - Delivers orientation sessions on hostel rules and settlement-related topics. - Advocates and case consults with other social service organizations and service providers. - Provides crisis intervention and counselling, e.g., in cases of conflict. - Documents services and activities in COSTI’s database system and prepares necessary reports. - Refers clients to community and social service agencies for additional settlement services support. Qualifications - Social Services Worker diploma or equivalent with relevant practicum experience. - Minimum of twelve (12) months experience providing initial settlement, case management, and counselling for newcomers. - Identifying settlement needs through initial assessments and basic mental health assessments. - Referrals to programs and education within COSTI and other social service organizations, such as language training, income support, health supports, etc. - Emotional supportive counselling. - Experience in crisis intervention and de-escalation skills. - Preference will be given to those who speak Arabic, Spanish, Tigrinya, Amharic. - Demonstrated experience providing services in the following areas: wife and child abuse, resettlement, and victims of torture, war, and displacement. - Ability to provide case management support to 50-100 clients. - Previous case management experience. - Knowledge of specific issues facing the homeless population and refugees in general. - Ability to negotiate and advocate with mainstream society and able to intervene during crisis. - Demonstrated experience in data-entry, documentation, and reporting. - Knowledge of the Internet, Email, and Windows software e.g., Microsoft Office Suite. - Excellent communication, organization, and coordination skills. - Possession of a valid First Aid/CPR training certificate. - Possession of a valid Naloxone training certificate. - Must have a valid Vulnerable Sector Screening (VSS). The VSS must have been completed within the past 6 months. Requirements - Hourly Rate: $32.19-$33.75 Benefits - COSTI encourages applications from individuals reflecting the diversity of our community. - COSTI is committed to fair and accessible employment practices and will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.

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