Role Description The Brand Manager is one of the most important roles at GIGABRANDS. You sit at the intersection of client success, strategy, and team leadership — the primary face of the agency for your accounts, and the engine that keeps your Pod running at full speed. You'll own a portfolio of 15–20 Amazon brands, leading a dedicated Pod that includes: - Brand Manager (you) — Reports to Amazon Channel Manager & CEO - Account Manager — Reports to Brand Manager for account tasks - PPC Specialist — Reports to Brand Manager for account tasks - Graphic Designer — Reports to Brand Manager for account tasks You're not just executing, you're orchestrating. You protect the backend team's focus, anticipate client needs before they surface, and ensure every deliverable lands on time and on strategy. Think of yourself as a missile defense system: predictive, not reactive. You intercept issues before they reach the client and resolve problems before they become patterns. This is a leadership role for someone who thrives in a fast-paced, client-facing environment, loves the craft of Amazon brand management, and takes genuine pride in building client relationships that last. Qualifications - 3–5 years of experience in brand management, account management, or eCommerce marketing - Hands-on Amazon experience — PPC, SEO, catalog management, and creative optimization (this is non-negotiable) - Proven track record managing multiple client relationships simultaneously and delivering measurable results - Strong leadership skills — comfortable directing cross-functional teams across different functions and time zones - Exceptional organizational skills with a systematic approach to task management, reporting, and follow-through - Excellent communicator — confident presenting to clients, writing clear strategic briefs, and running structured meetings - Experience with ClickUp, Asana, Trello, or similar project management platforms - Ability to thrive in a fast-paced, entrepreneurial, client-facing environment with a growth mindset - Self-starter mentality — you bring solutions, not just problems Requirements - Own all client communication - every email, every Slack thread, every meeting. - Manage 10-15 Amazon brands with a relentless focus on growth, retention, and proactive communication. - Proactively develop and communicate account strategy — anticipate client needs and bring recommendations before they request them. - Review all reports, decks, and deliverables from your PPC Specialist and Account Manager before they reach the client. - Track and report on sales targets and growth KPIs every week. - Maintain 30/60/90 day goals for each account and drive progress with clarity and urgency. - Build relationships beyond performance metrics — know your clients' business goals, team dynamics, and stressors. - If a client goes silent, follow up. Call and text if needed. - Lead your Pod — Account Manager, PPC Specialist, and Graphic Designer — with clarity and accountability. - Delegate tasks in ClickUp with start date, end date, time estimate, and priority level clearly defined for every task. - Triage all incoming requests before routing to the team. - Conduct biweekly Pod-level check-ins to align on account health, priorities, and capacity. - Handle capacity planning for your entire Pod, not just your own workload. - Mentor and support Junior Brand Managers and Account Managers as the team grows. - Maintain immaculate ClickUp boards at all times. - Log every task — internal meetings, external meetings, recurring audits, ad hoc requests. - After every client meeting, convert all notes and action items into ClickUp tasks before EOD. - Schedule all recurring tasks in ClickUp at the start of each week. - Centralize all client data, strategy notes, and decisions in agreed tools. - Use the Eisenhower Matrix to distinguish urgent vs. important tasks and delegate accordingly. - Ensure all meeting recordings are captured via tl;dv. - Implement at least one process automation or workflow improvement per week. - Analyze new strategies, document results, and share learnings with your Pod. - Prepare for every meeting: review the deck, confirm all previous action items are addressed. - Run post-meeting follow-up: create all ClickUp tasks before EOD. - Participate in "husks" - GIGABRANDS' internal team-building and peer development sessions. - Attend and actively contribute to weekly upskilling classes. - Read and apply frameworks from Extreme Ownership and Own Your Day, Own Your Life. - Embrace expanded responsibilities as the company scales. Benefits - Real ownership — a meaningful client portfolio where your decisions directly drive growth. - Structured career path toward Brand Director and senior leadership roles. - Weekly upskilling sessions and internal husks to keep you growing every week. - A values-driven culture built on trust, accountability, and continuous improvement. - Access to a leadership framework built around Extreme Ownership and high-performance habits. - Remote-first, full-time position aligned with US working hours. - Be part of a fast-growing agency making serious waves in the Amazon ecosystem.

• Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients • Observe food prep and cooking standards to ensure food safety, health, and sanitation practices • Partner with clients to address root causes of assessment discrepancies and develop corrective action plans • Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers • Travel 50%-70%, or 8-10 days per month, including some evening and weekend work • Conducting Audits and Inspections • Implementing and Monitoring food safety • Training and Educating staff • Investigating food safety incidents • Ensuring compliance with regulations • Maintaining documentation and records

• Build and manage a founder content calendar • Work directly with our founders to capture ideas, opinions and experiences • Turn conversations into LinkedIn posts, articles, newsletters, presentations and video scripts • Maintain a consistent voice and personal brand for each founder • Research emerging topics in AI Search, SEO, marketing and business growth • Develop original content angles backed by data, client experience and industry trends • Create articles, whitepapers, newsletters and long-form thought leadership content • Help prepare keynote presentations, webinars and conference sessions • Partner with internal teams to turn client success stories into compelling narratives • Build relationships with editors, journalists, publication teams, newsletter publishers and podcast hosts • Coordinate article submissions, interviews and editorial follow-ups • Track media mentions and identify new opportunities to increase brand visibility • Partner with SEO, AI Search and Strategy teams to identify trends worth talking about • Help create content that earns citations, backlinks and media coverage • Lead campaigns that increase awareness, credibility and trust • Collaborate with writers, designers, video editors and marketers to produce high-quality content

• Partner across the global stakeholder groups and EB function to translate business recruitment goals into EB initiatives to drive awareness, engagement, and applications. • Design and manage end-to-end integrated EB marketing campaigns, including campaign strategy, ideation, creation, deployment, testing, optimization, analysis, and reporting. • Drive global campaign excellence with campaign management expertise – budget and timeline management, stakeholder communication and coordination, campaign documentation, etc. • Manage and execute global EB projects defined by the EB function including items like job posting enhancements, employee social advocacy programs, employee value proposition workshops, external benchmarking, careers site enhancement, etc. • Create and manage social media content across multiple channels with agency support • Regularly share performance results, best practices and key learnings with stakeholders and Employer Brand teammates • Bring a person-first approach with a strong focus on an inclusive and growth mindset while also embracing a curiosity for integrating AI tools into your daily workflow