Prominence Advisors is actively seeking an Epic Cupid Analyst to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients. Who We Are Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost. Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website. Requirements You will need to possess the following qualifications for this role Certifications Epic Cupid certification Experience 3+ years of experience as an Epic Cupid Advisor Soft-Skills Strong problem-solving and analytical skills Excellent communication and collaboration skills Ability to work independently and manage multiple projects simultaneously Benefits Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We’ve won Modern Healthcare’s Best Places to Work Award and have been voted to Chicago’s 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For. Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position: Competitive Salaried and Hybrid Compensation Plans Health Care Plan (Medical, HSAs, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Dependent & Health Savings Accounts Short Term & Long Term Disability Paid Time Off (Vacation/Sick & Public Holidays) Training & Development Fund Work From Home Charitable Giving to Causes You Believe In Employment Eligibility Must be legally authorized to work in the United States without sponsorship. Commitment to Equal Opportunity The world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities. If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply. Partnership Eligibility Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners. Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.

• Serve as a primary point of contact for all Tier 4 employee relations cases. Tier 4 cases are defined as complex investigations that involve multiple parties and require neutral third-party execution. • Conduct impartial, thorough, and timely investigations into employee relations issues; document findings and recommend appropriate actions. • Advise managers and advisors on workplace policies and best practices. • Support Business Partnerships team with performance management processes, including scorecards, disciplinary actions, and terminations, ensuring consistency and compliance. • Ensure compliance with federal, state, and local employment laws and regulations (e.g., wage and hour, leave laws, harassment prevention). • Maintain and update employee handbook, policies, and procedures in alignment with legal requirements. • Partner with Legal, as needed, on compliance-related matters. • Support audits, reporting, and documentation related to employment compliance. • Track and stay current on changes in employment law; provide practical guidance for the organization on when changes are necessary. • Provide support in the administration of the company’s leaves of absence and reasonable accommodations programs, working closely with our Payroll & Benefits Manager. • Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.

• Make knowledge accessible: ensuring knowledge articles contain accurate, up-to-date HR information that is easily searchable, organized, and accessible. • Drive efficiency: reduce repetitive inquiries and empower colleagues to solve issues on their own through intuitive self-service tools. • Shape global standards: ensure HR knowledge is consistent and reliable across regions, creating a seamless experience for our global workforce. • Build for scale: develop sustainable processes for content updates and governance, setting the foundation for long-term success. • Enhance employee experience: deliver clear, user-friendly content that reduces confusion, builds trust in our resources, and informs our colleagues. • Establish governance: develop governance processes for maintaining the knowledge base, ensuring accuracy and accountability. • Enable content owners: develop workflows and processes for enabling and supporting SMEs and knowledge owners to ensure content meets standards.

Code and Theory is a strategically driven, digital-first agency that lives at the intersection of creativity and technology. We solve complex consumer and business challenges with end-to-end solutions that flex to meet the needs of today’s ever-changing digital landscape. As our business continues to evolve, we are looking for an HR Generalist, People Operations who will play a critical role in ensuring our people processes run smoothly and consistently. Reporting to and supporting the Senior Director of HR, this role is essential to maintaining operational excellence across the employee lifecycle - from onboarding and performance management to payroll coordination and day-to-day manager support. This is a hands-on role for someone who enjoys being in the details, solving problems in real time, and serving as a trusted resource for employees and managers alike. You will help ensure that our HR operations are organized, compliant, and responsive - enabling our teams to focus on delivering exceptional work for our clients. While this role is hybrid, it is based in the New York tri-state area and requires candidates to be in office 2-3 days per week. WHAT YOU'LL DO Support the Senior Director of HR in executing core HR initiatives and managing day-to-day operations Serve as a first point of contact for managers and employees on HR-related questions, policies, and processes Assist in managing employee relations matters, including gathering information, supporting investigations, and helping implement fair and compliant solutions Support performance management processes, including goal setting cycles, documentation, performance conversations, and improvement plans Provide hands-on support to managers in navigating people challenges, escalating complex matters as needed Partner with our Payroll Lead and Central Payroll team on payroll matters, ensuring accurate data submission, timely processing, and resolution of employee inquiries Support annual open enrollment, assist employees with benefits-related questions, and help resolve issues in partnership with external vendors as needed Maintain and optimize HR systems and employee records, ensuring data accuracy and compliance Assist with onboarding and offboarding processes to ensure a seamless employee experience Support internal trainings, communications, and broader HR projects such as policy updates and process improvements WHAT YOU'LL NEED 5–7 years of progressive HR experience, ideally within a creative, tech, or fast-paced environment Experience supporting HR operations Strong interpersonal and relationship management skills with a service-oriented mindset Working knowledge of employment law and employee relations best practices Highly organized with strong attention to detail and follow-through Ability to manage multiple priorities while maintaining accuracy and responsiveness Strong written and verbal communication skills Proactive, adaptable, and comfortable working in a dynamic environment 2-3 days per week in our NYC office ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team. The target range of base compensation for this role is $85,000 - $100,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.