Role Description Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations, we help agencies stay prepared for future challenges. Qualifications - Bachelor’s level degree or higher in any accounting, finance, economics, or business discipline from an accredited college or university. - Demonstrated experience in accounting or finance. - Demonstrated experience in technical writing, information transmission, and document formatting. Requirements - US Citizen (MUST) - Must be eligible to possess MBI (IRS Background Investigation) clearance. Active IRS MBI clearance is preferred. Benefits - Integrated CMMI Level 3 processes, tools, and techniques. - Innovative, cost-efficient, and secure solutions to address complex challenges. - Dedicated subject matter experts (SMEs) and thought leaders. Company Description eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications. eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable federal, state, and local laws.

• Lead discovery sessions, workshops, and interviews with business and technical stakeholders. • Gather, analyze, document, validate, and manage functional and non-functional requirements. • Translate business needs into user stories, acceptance criteria, process flows, business rules, functional specifications, and UAT scenarios. • Manage product backlogs and support sprint planning, backlog refinement, demos, release planning, UAT, and defect triage. • Define CRM requirements for sales, service, case management, customer journeys, workflows, fields, forms, integrations, security, and reporting. • Gather BI and Power BI requirements for dashboards, reports, KPIs, analytics, scorecards, data sources, refresh frequency, security, and acceptance criteria. • Document data requirements, mappings, flows, source systems, integrations, data lineage, validation rules, and data quality needs. • Collaborate with Product Owners, CRM consultants, developers, architects, BI developers, data engineers, business leaders, and technical teams. • Support validation of CRM enhancements, Power BI dashboards, reports, integrations, data solutions, and AI-enabled initiatives.

• Consulting and support for clients in the areas of Business Intelligence, corporate planning and group consolidation • Analyzing functional requirements together with Finance, Controlling and Group Accounting • Developing concepts and solution architectures based on IBM Planning Analytics TM1 • Translating business requirements into technical solutions and system designs • Modeling and implementing OLAP solutions, reports, dashboards and planning systems • Developing and optimizing data integrations from ERP, financial and upstream systems • Supporting client projects from concept through to go‑live • Conducting workshops, end‑user training and presentations at client sites • Long‑term support and continuous development of existing client solutions • Supporting presales activities, solution proposals and client presentations

Role Description AI Digital is seeking a Junior BI Analyst to join our growing Data & Solutions team. As part of the team, you'll build a strong foundation in Business Intelligence, SQL and data analytics while working on impactful data-driven projects and collaborating with experienced colleagues in a dynamic, fast-growing environment. - Retrieve data from various sources including databases and spreadsheets; organize and format raw data into structured formats. - Creating auto-updating data marts for BI dashboards. - Support and troubleshoot predefined data source templates used for visualization purposes. - Take part in the development and maintenance of self-service analytics tools using BI platforms such as ClicData. - Work with cross-functional teams to understand reporting needs, troubleshoot, and deliver timely solutions. - Support data validation and quality assurance efforts to ensure data accuracy and consistency. - Document reporting processes to promote transparency and knowledge sharing. Qualifications - Advanced understanding of spreadsheets (Excel and/or Google Sheets). - 2+ years of experience. - Familiarity with BI tools (e.g., Power BI, Tableau, ClicData). - Basic knowledge of SQL for querying relational databases. - Strong analytical and problem-solving skills with attention to detail. - English level - B2-C1. - Excellent communication skills and the ability to explain data-driven insights to non-technical audiences. - Eagerness to learn and grow in a collaborative team environment. Requirements - Bonus Points (Preferred but Not Required): - Familiarity with cloud platforms (e.g., Google Cloud Platform). - Experience with BI platforms (ClicData, Power BI, Looker, Tableau). - Hands-on experience with Python & Pandas. - Familiarity with ELT/ETL concepts and basic data pipeline workflows. - Prior experience in a data-driven business environment. - Previous internship or work experience in a business/data analytics or BI role. Benefits - USD compensation that values your expertise. - Work from anywhere: Fully remote to suit your lifestyle. - 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter. - Growth-focused environment: Access to learning resources and clear pathways for growth. - Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more. - A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together. Company Description - Team: Data&Solutions: Data Operations.