Entrepreneurs'​ Organization

• Provides essential tactical and administrative support to the global People & Culture (P&C) team • Serves as a dependable first point of contact for routine staff inquiries • Focuses on the execution of day-to-day HR operations • Works in close collaboration with and under the guidance of the broader P&C team • Delivers excellent customer service to EO staff • Coordinates talent acquisition logistics • Maintains data integrity • Acts as the tactical administrator for core HR platforms, specifically ADP Workforce Now • Handles the operational heavy lifting for the global hiring process • Manages the technical onboarding pipeline within the HRIS • Executes the administrative steps for core P&C processes • Provides dedicated logistics and execution support for team-led milestones • Coordinates foundational team admin tasks

• Supports Entrepreneurs’ Organization in data analytics • Connects business reporting needs with data systems • Works with SQL, schemas, and transformation logic • Investigates differences between source systems and reporting • Analyzes performance, variances, or anomalies on core metrics • Maintains documentation for data flows and transformation rules • Leads complex analyses for leadership on operational metrics • Supports BI and Survey colleagues on data and metric questions

• The Business Intelligence Analyst builds and maintains dashboards and reports that help EO leaders and teams understand performance and take action • Develop executive dashboards, operational reports, and self-service views • Support teams across EO (chapter operations, member engagement, growth, product teams, etc.) • Help them use consistent, approved data sources when possible to ensure metrics are not rebuilt differently • Document major reporting in use: what exists, who maintains it, and what data it relies on • Work closely with other analysts and EO’s technology team to ensure reporting is accurate and sustainable • Use AI features with the same standards for accuracy and review as manually built reports • Support recurring reporting cycles (monthly, quarterly, annual) in line with leadership priorities and standard business definitions • Respond to dashboard and reporting requests in line with team prioritization practices • Develop training materials, quick-reference guides, and walkthroughs to support independent use of reporting

• Own and maintain EO’s core visual brand materials • Ensure EO’s visual identity is applied consistently across global, regional, chapter, and member-facing materials • Serve as a primary reviewer and advisor for brand standards • Partner with Marketing and Communications leadership to evolve EO’s visual system • Develop scalable design systems and templates • Support version control and quality control for core EO materials • Identify opportunities to simplify, modernize, and improve EO’s brand materials • Lead the visual concepting and art direction for bespoke EO campaigns • Translate campaign strategy, audience insights, and messaging into strong creative platforms • Create campaign visual systems that are distinctive, flexible, and aligned with EO’s global brand standards • Provide creative direction for campaign photography, video graphics, motion design, event visuals, presentation design, and social content • Ensure bespoke campaigns feel elevated and emotionally resonant • Concept, design, review, and approve high-priority creative deliverables across multiple formats • Partner with Creative Operations and Production Management to scope design work • Maintain a high bar for design excellence while supporting the practical needs of a fast-moving, global organization • Serve as an internal brand consultant for EO teams • Educate staff, member leaders, and vendors on EO’s visual brand standards • Help create training materials, office hours, and guidance

• Serve as Registration lead for all designated Regional Events and Meetings • Create event listings for each event in Cvent; ensuring registration fees, confirmation messages, cancellation policies and event waivers are accurate and up to date • Manage registration lists and waitlists for each event • Monitor all registration launches for all Regional Events and Meetings with Event Lead, Technology Team and other team members • Manage and lead registration onsite for designated Regional Events and Meetings • Create name badges and other printed material for event purposes • Serve as liaison for vendors that supply registration services • Respond to member calls and emails regarding all general inquiries concerning registration process and events • Compare hotel rooming lists and the registrant lists for Regional Events and Meetings • Assist to maintain operational plans, project execution timelines, manpower allocation charts, action lists, and project schedules

• Develop and lead a chapter leadership development strategy focused on Presidents and Area Directors. • Align leadership development programs, training, and resources with EO’s strategic plan, Chapter Health Framework, and organizational priorities. • Assess current leadership development offerings and identify opportunities to improve consistency, relevance, accessibility, and impact. • Use chapter health data, stakeholder feedback, and organizational priorities to inform leadership development strategy and program improvements. • Serve as a subject matter expert for initiatives and projects that impact Presidents, Area Directors, and chapter-facing leadership development. • Develop and maintain standard operating procedures for chapter health and chapter operations, including success metrics, escalation processes, and recommended practices. • Create and maintain a chapter guide and repository of best practices, templates, tools, and resources to support chapter success. • Coordinate the development and maintenance of chapter health resources, including SOPs, best practices, training materials, and communication tools. • Create support tools to help regions and chapters resolve common operational issues and enhance member value. • Ensure chapter health resources are accessible, current, consistent, and aligned with EO’s broader chapter operations strategy. • Support tools and processes to analyze chapter performance and share insights with stakeholders. • Assist in preparing quarterly reports on chapter health metrics, trends, risks, and recommendations for leadership review. • Monitor chapter health data, operational indicators, and stakeholder feedback to identify trends, risks, and opportunities for support. • Support chapter lifecycle processes, including new chapter integration, chapter development, probationary support, and potential revocation of the Chapter License Agreement. • Support at-risk chapter management by coordinating resources, interventions, communications, documentation, and escalation processes. • Maintain documentation and operational processes related to chapter governance, chapter compliance, and standard chapter operations policies. • Coordinate with the Senior Manager, Chapter President Success to ensure chapter health tools and insights inform President and Area Director training. • Coordinate with the Chapter Staff Operations Manager to ensure Chapter Staff receive clear resources, communications, and support related to chapter health and chapter operations. • Partner with regional teams, portfolios, member leaders, and staff stakeholders to ensure chapter health initiatives are implemented consistently and adapted appropriately by region. • Draft and coordinate chapter health communications, updates, presentations, and stakeholder materials.

• Serve as the strategic integrator across all areas of chapter operations, including Chapter Health, Net Growth, and Forum, ensuring these areas operate as an aligned chapter operations system rather than as separate functions; connect priorities, insights, and decision-making across teams so EO’s approach to chapter operations is cohesive, scalable, and greater than the sum of its parts. • Develop and lead EO’s long-range chapter operations strategy, with full accountability for: (1) the overarching chapter operations strategy to support EO’s next phase of growth; and (2) strategies to serve potential non-geographic chapters in the future. • Provide strategic oversight and governance of all chapter-facing membership policies, including Chapter Agreements, naming conventions, probation processes, and chapter closure procedures. • Ensure these policies are current, clearly communicated, and consistently applied across all chapters and regions. • Serve as a key organizational integrator ensuring alignment across Membership and EO’s functional teams, including Finance and Technology, as they relate to chapter operations. • Provide executive-level oversight of the Chapter Health function. This team’s purpose is to strengthen long-term chapter performance and sustainability through proactive health measurement, lifecycle management, and scalable support frameworks. • Provide executive-level oversight of the Net Growth function. This team’s purpose is to drive sustainable membership growth through recruitment, regional growth planning, and member engagement across the full tenure lifecycle. • Provide executive-level oversight of the Forum function. This team’s purpose is to ensure forum health is a driver of engagement, chapter health, and ultimately member renewals.

• Manage a portfolio of 10–12 chapters as the primary staff relationship owner • Serve as the main liaison to Area Directors, Chapter Staff, and Chapter Presidents • Organize and attend at least one monthly touchpoint with ADs, Chapter Staff, and Presidents • Support healthy, sustainable chapters by reinforcing EO standards and identifying risks • Act as regional product ambassador with deep product knowledge • Track chapter status, leadership transitions, and health and growth indicators for forecasting purposes.

• Support the execution of Global Events, including Explorations, Universities, Global Leadership Conference, and Leadership Academies • Manage and maintain all event-related lists, including registration lists, waitlists, rooming lists, activity selections, and group assignments • Ensure alignment and accuracy across all platforms (CRM, Cvent, Eventbrite, and internal trackers) • Support payment tracking, reporting, and coordination of attendee refunds • Draft and compile event communication content for Event Lead review • Manage email distribution lists and execution through platforms such as Mailchimp • Coordinate event supplies, packing, and shipping logistics for Global Events • Prepare the Global Events team for onsite execution • Assist with small events or additional projects as assigned

• Manages a portfolio of chapters throughout the US East Region, building relationships with chapter members, and helping to provide valuable member experience • Serves as main point of contact in collaboration with the rest of the US East team for Presidents, Chapter Staff, and Boards of those chapters, partnering with them to resolve all questions and concerns • Helps chapters with a variety of issues throughout the year with the main goal in mind of putting the chapter in the best possible position to succeed • Provides clear and concise communication regarding the direction and requirements of EO to the chapters • Assists the East Region with the annual renewals process • Promotes Healthy Chapter practices in alignment with organizational standards, and keeps chapters informed on upcoming opportunities and resources • Partners in chapter strategic planning and execution during annual summit meetings, monthly area calls, and other scheduled events • Supports the POL process by working with local chapters and identifying potential leaders • Manage the POL application process • Serves as the staff liaison to five Area Directors and supports them in delivering support to their assigned chapters • Promotes the hosting of Strategy Summits annually • Attends summits and supports all US East chapters in developing productive plans for the year ahead • Supports the Onboarding Process for new chapters as needed • Stimulates growth strategies within the chapters through various retention strategies • Maintain connection and collaborate with Member Service Center and Concierge to elevate communication throughout the region