• Lead quoting, renewal, acquisition and license management processes with clients. • Work directly with distribution partners and manufacturers. • Ensure correct execution of administrative and commercial processes related to licensing. • Monitor renewal deadlines, expirations and opportunities for customer upgrades. • Maintain controls and key performance indicators for the licensing operation. • Develop operational relationships with strategic partners. • Track incentive programs, campaigns and opportunities made available by manufacturers. • Ensure alignment between SGA and partners to streamline commercial and operational processes. • Constantly pursue new business opportunities through the partner ecosystem. • Map and contact clients who currently purchase only licensing and identify opportunities to expand the commercial relationship. • Provide the sales team with qualified opportunities for projects and services. • Build relationships with procurement and supply departments of target companies. • Conduct vendor qualification and approval processes. • Monitor and identify RFPs and purchasing opportunities related to SGA's portfolio. • Schedule and deliver SGA corporate presentations for procurement teams and coordinate with the commercial team for presentations to relevant stakeholders.

• Resolve complex technical issues • Optimize processes and implement innovative solutions • Align technical strategies with business objectives • Foster collaboration with non-technical stakeholders • Develop, document, and deploy solution functionality • Troubleshoot, diagnose and resolve complex technical issues • Collaborate across departments for project implementations • Drive documentation and knowledge sharing

• Own the day-to-day management of client projects across multiple markets and scopes, maintaining clear timelines, milestones, and accountability • Track project status proactively, flagging risks, delays, or scope changes to the relevant stakeholders in good time • Brief in and manage project workstreams with internal teams including Activation, ensuring clear handovers, deadlines, and outputs • Maintain accurate project documentation, including scope records, status trackers, and change logs • Contribute to process improvement and methodology development across the Global Client Success team • Serve as a key day-to-day point of contact for clients and agencies across active projects, managing communication with clarity and pace • Coordinate and prepare client deliverables to a consistently high standard, ensuring outputs are on time and aligned to agreed scope • Support the preparation and delivery of client presentations, adapting format and tone to the audience • Build familiarity with Ebiquity's full suite of solutions and help identify opportunities to deliver added value within existing engagements • Liaise with Ebiquity's local market teams to coordinate inputs, manage timelines, and ensure consistent delivery across geographies • Consolidate multi-market outputs into coherent, client-ready materials that reflect a unified view • Maintain awareness of market-specific considerations that may affect project delivery or scope • Stay current on media industry trends, competitive developments, and regulatory changes relevant to client accounts • Share relevant market intelligence with the team to support timely, contextually informed client advice

• Apoyar la gestión, monitoreo y reporte de incidentes tecnológicos y operacionales. • Contribuir al desarrollo y mejora continua del Sistema de Gestión de Continuidad del Negocio (SGCN). • Asegurar la alineación con las normativas de la CMF. • Asegurar la disponibilidad de los procesos críticos de Tenpo ante situaciones de crisis o interrupción.