• Serve as primary contact for US People Managers on employee grievances • Lead and manage complex workplace investigations • Interview witnesses and evaluate evidence • Apply expertise in labor laws to ensure compliance • Monitor employee relations metrics and design risk-mitigation strategies • Partner with HR Business Partners to provide expert coaching

Role Description - Administrative Betreuung des gesamten Employee Lifecycles (Eintritt, Mutation, Austritt) - Erstellung von Arbeitsverträgen, Bestätigungen, Zeugnissen und weiteren HR-Dokumenten - Pflege und Aktualisierung von Personaldaten im HR-System - Unterstützung in der Zeitwirtschaft sowie bei allgemeinen HR-Administrationstätigkeiten - Mithilfe bei der Vorbereitung der monatlichen Lohnverarbeitung - Unterstützung in der Administration von Sozialversicherungen und Absenzen - Allgemeine administrative Unterstützung des HR-Teams Qualifications - Kaufmännische Grundausbildung, idealerweise mit Weiterbildung als HR-Assistent/in oder HR-Fachperson - Erste Berufserfahrung im HR-Bereich, vorzugsweise in einem internationalen Umfeld - Sehr gute MS-Office-Kenntnisse - Erfahrung mit HR-Systemen (z. B. Workday oder Abacus) von Vorteil - Selbstständige, strukturierte und exakte Arbeitsweise - Hohe Dienstleistungsorientierung und Freude an administrativen Tätigkeiten - Teamfähige, kommunikative und zuverlässige Persönlichkeit - Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.

Role Description We’re seeking a dynamic and collaborative HR Business Partner (HRBP) with 3–5 years of experience to join our growing People Experience team. In this role, you will partner closely with retail leaders to align HR strategies with business objectives, drive employee engagement, and support a culture of growth and accountability. This position is ideal for a hands-on HR professional who thrives in fast-paced retail environments and enjoys balancing strategic initiatives with day-to-day employee relations. Responsibilities - Strategic Partnership - Act as a trusted advisor to retail leadership by providing guidance on workforce planning, employee engagement, and retention strategies. - Partner with business leaders to identify HR priorities aligned with company objectives. - Support organizational change and ensure smooth implementation of new policies and processes. - Employee Relations & Performance Management - Lead investigations and resolve employee relations issues in compliance with labor laws and company policies. - Coach retail leaders on effective performance management practices, including feedback delivery, corrective actions, and progressive discipline. - Partner with managers to drive a culture of accountability and transparency. - Talent Development & Engagement - Collaborate with Learning & Development to identify training needs for retail employees and managers. - Support onboarding, career development, and succession planning for key retail roles. - Help implement employee engagement initiatives and act on survey results to improve team morale. - Compliance & Risk Management - Ensure adherence to federal, state, and local employment laws and regulations. - Maintain accurate employee records and ensure proper documentation for employee relations matters. - Partner with HR leadership to manage risk, including workplace safety and compliance audits. - HR Operations & Reporting - Analyze workforce data, turnover trends, and engagement metrics to provide insights and recommendations. - Partner with Payroll & Benefits teams to address employee inquiries and resolve escalations. - Support HR projects, process improvements, and technology initiatives to enhance employee experience. Qualifications - 3–5 years of progressive HR experience, preferably in the retail or multi-location industry. - Solid understanding of HR practices, employee relations, and labor compliance. - Demonstrated ability to build strong relationships with business leaders and employees. - Strong problem-solving, coaching, and conflict resolution skills. - Excellent written and verbal communication skills. - Proficiency with HRIS and ATS systems. Preferred Qualifications - Bachelor’s degree in Human Resources, Business Administration, or a related field. - PHR, SHRM-CP, or working toward certification. - Labor Relations Experience. - Experience in a fast-paced, high-volume retail environment supporting multi-site operations. Benefits - Remote - US - Salary: $130,000 — $140,000 USD Additional Information Terrabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Click HERE to review our privacy policy.

• Administer employee benefits programs end-to-end • Own leave compliance across all active employee jurisdictions • Serve as Patriot’s internal subject matter expert on leave compliance • Manage leave cases from initiation through return-to-work • Assist with scheduling and coordinating performance review cycles