Role Description ISTA Personnel Solutions is placing a Talent Acquisition Coordinator on behalf of our US-based client operating within the Applied Behaviour Analysis (ABA) space, providing therapy services to children with autism and other neurodiverse diagnoses across multiple locations. This is a high-volume recruitment role focused on sourcing, screening, and onboarding ABA Therapists (RBTs). The philosophy of this role is not about screening people out — it is about identifying candidates with the potential to be developed into great therapists, even if they are not fully there yet. If a candidate has the right qualities, the client has a training programme to get them ready. This is not a commission-based role. The Talent Acquisition Coordinator will be responsible for: - End-to-end, high-volume candidate sourcing, screening, and onboarding specifically for ABA therapist roles. - Targeting approximately 10 hires per week, reviewing 50+ resumes to achieve this goal. - Identifying candidates from diverse backgrounds such as education, psychology, childcare, and related fields. - Assessing candidates' suitability and potential to work with children with special needs. - Pipelining candidates without formal ABA experience into the client's 40-hour training programme where appropriate. - Managing a large, fast-moving candidate pipeline simultaneously. Qualifications - Proven experience in recruitment, talent acquisition, or high-volume hiring. - Demonstrated ability to manage 50+ candidate profiles simultaneously across different pipeline stages. - Experience sourcing and managing candidates via Indeed or similar job boards. - Exposure to healthcare, education, childcare, or behavioural health environments is advantageous. - A genuine personal interest in or connection to disability support, special needs, or child welfare is highly valued. Requirements - Strong phone-based communication skills — able to build rapport quickly and form accurate judgements within a 30-minute call. - Speed and proactivity — the ability to move quickly and be first to reach strong candidates is a competitive advantage in this market. - Resilience and consistency in the face of high candidate drop-off rates. - Real-time note-taking discipline and a high standard of detail in candidate reporting. - Open-minded, development-oriented approach to candidate assessment. - Strong organisational and coordination abilities. Benefits - Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (15:00 PM – 00:00 AM South African time). - Compensation for South African public holidays in accordance with the BCEA. - Fully remote working role. Job Responsibilities - Talent Sourcing & Outreach: - Conduct high-volume outreach primarily via Indeed, with LinkedIn as a secondary sourcing channel. - Proactively reach out to candidates — do not rely on inbound applications alone. - Engage with candidates from relevant backgrounds (e.g., teachers, psychology students, caregivers, nannies). - Maintain a consistent pipeline of qualified candidates. - Screening & Interviews: - Conduct structured 30-minute phone-based screening interviews to assess candidate suitability. - Assess candidates against three core criteria: ability to pair with and engage children, consistency and reliability, and the capacity to absorb ABA concepts within approximately six weeks. - Evaluate key behavioural traits such as patience, communication, and reliability. - Represent the client warmly and compellingly on every call. - Interview Reporting: - Take detailed, real-time notes during every interview. - Compile structured interview summaries and candidate evaluations. - Submit reports to the hiring manager to support hiring decisions. - Pipeline & CRM Management: - Track candidates from sourcing through to placement using the client's phone and HR systems. - Use Microsoft Bookings to schedule candidates into training sessions. - Manage follow-ups proactively to minimise candidate drop-off at every stage of the funnel. - Onboarding & Administration: - Coordinate offer processes, including contract distribution via the client's HR platform (Momentium). - Enrol suitable candidates without formal ABA experience into the client's 40-hour certification training programme. - Liaise with training teams and follow up on candidate progress. - Ensure all onboarding documentation is completed accurately and timeously on Momentium. - Hand candidate files over to the scheduling team once candidates are active and ready for sessions. - Brand Representation: - Maintain a professional and engaging candidate experience throughout the recruitment process. - Represent the client's brand effectively to attract and retain top talent. Soft Skills - Strong phone-based communication skills. - Speed and proactivity. - Resilience and consistency. - Real-time note-taking discipline. - Open-minded, development-oriented approach to candidate assessment. - Strong organisational and coordination abilities. Technical Skills - Proficient in MS Office and general computer systems. - Experience with ATS platforms, HR onboarding platforms, or scheduling tools (e.g. Microsoft Bookings) is beneficial. - Comfortable using communication tools such as Zoom, Microsoft Teams, email, and SMS platforms. - Familiarity with Indeed as a sourcing and pipeline management tool is an advantage. If you are not contacted within 14 working days, please consider your application unsuccessful.

• Own the Tech & Creative Pipeline: Build and execute creative sourcing strategies to attract top-tier talent for our IT, Engineering, Product, and Marketing teams. • Be a Utility Player: Stay nimble and ready to support hiring initiatives across multiple entities and diverse business units as our company scales. • Deliver an Unmatched Candidate Experience: Keep candidates energized and informed with proactive, transparent, and timely communication. • Partner with Leadership: Guide hiring managers through the interview process, provide data-driven applicant recommendations, and collaborate on market intelligence. • Craft Our Story: Write highly competitive, marketable job postings that show the world why North is the ultimate place to build a career. • Get Out into the Community: Team up with the TA squad to attend exciting career fairs, campus events, and industry tradeshows. • Keep Us Organized: Maintain clean candidate data within our Applicant Tracking System to ensure a seamless workflow.

• Gestionar procesos de reclutamiento end-to-end • Publicar búsquedas y atraer candidatos (principalmente caregivers) • Realizar entrevistas y screenings iniciales • Coordinar entrevistas con el equipo • Gestionar la programación de turnos y disponibilidad • Asegurar cobertura completa según necesidades operativas • Mantener actualizado el ATS • Brindar una buena experiencia al candidato

• Coordinate candidate scheduling, interview logistics, and hiring activities across multiple stakeholders and time zones • Serve as a primary point of contact for candidates throughout the hiring process, ensuring timely communication and a positive candidate experience • Support candidate sourcing, resume review, screening activities, and pipeline management as needed • Assist with offer administration and pre-employment activities • Maintain accurate candidate records, workflows, and job postings within the Applicant Tracking System (ATS) • Support recruiting reporting, hiring metrics, and talent acquisition operations • Coordinate onboarding activities for new employees and contractors from offer acceptance through their first days with the organization • Manage onboarding communications, scheduling, and cross-functional coordination with hiring managers, IT, and internal stakeholders • Facilitate background checks, I-9 verification, onboarding documentation, and system access requests • Coordinate new hire orientation logistics, onboarding resources, and employee welcome activities • Manage employee swag ordering and distribution • Ensure new hires have the tools, resources, and support needed for a successful onboarding experience • Support the administration and optimization of the Applicant Tracking System (ATS) and other talent-related systems and databases • Maintain recruiting documentation, templates, communication materials, and candidate resources • Support People & Culture communications, shared inbox management, and employee experience initiatives • Assist with reporting, data tracking, and operational projects across Talent Acquisition and People & Culture • Identify opportunities to improve processes, communication, and the overall candidate and employee experience • Provide flexible support across Talent Acquisition and Employee Experience initiatives based on organizational priorities