Eclaireur de Marques
Operations Associate
Location
India
Posted
1 day ago
Salary
₹500K - ₹790K / year
Seniority
Mid Level
Job Description
Operations Associate
Cision France
• Distribution: • Output clients’ copy in timely fashion. • Ensure accurate distribution to correct circuit at specified time. • Ensure that all information uploaded to PR Newswire website is uploaded with correct media asset(s), relevant industry, subject and geography coding. • Editorial: • Proofread and format press releases written by our clients for delivery to the media. • You will not be writing pieces from scratch, but you will need a strong grasp of syntax, punctuation, and the English language in general to be a success at this job. • Razor-sharp attention to detail will be a prerequisite, as you edit, format, and handle various client requests, and other news content (e.g., photos, video). • Ensure accuracy, attribution and acceptability of clients’ copy. • Ensure regulatory headline and content accuracy of clients’ copy. • Client Relations: • Promote a client-focused culture at all times. • Instigate initiatives and processes to build, develop and maintain excellent business relationships. • Understand clients’ needs and objectives. • Maintain an excellent knowledge of all PR Newswire products and services. • Provide editorial advice to maximise potential ‘pick-up’ of press release copy. • Maintain and develop relations with internal clients to achieve excellent service delivery. • Accurately records and logs interactions with customers and updates account information and able to retrieve this information to create reports for management. • Quality and Administration: • Ensure all jobs are prioritized, distributed and fulfilled correctly. • Quickly learns the functions of the support tools and systems to process customers’ requests. • Ensure all jobs and related correspondence/activities are accurately logged in the workflow management system. • Focus on quality standards and timelines to achieve team targets and objectives, and to maintain high visibility for the team within the company. • Maintain company websites ensuring incoming service feeds are accurately mapped.
Job Requirements
- Minimum 2 years of experience in Content Editing and Customer Support
- Outstanding written and verbal English communication and grammar skills
- The flexibility to work on holidays, weekends and shifts especially during Peak seasons.
- Ability to closely follow all policies and procedures.
- Excellent organisation and time-management skills with a high attention to detail
- A customer-centric mindset with a passion to help and provide a good service
- An eye for the detail, proactive and enjoy being involved in multiple tasks at the same time.
- The ability to effectively communicate with internal/external stakeholders.
- Problem solver
- Good analytic skill
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
• Support procurement-related processes, including purchase requests, purchase orders, vendor onboarding, and coordination between requestors, procurement, finance, and suppliers. • Take responsibility for document management involving internal teams and external contractors, ensuring accurate creation, version control, and secure storage • Coordinate agreements, reconciliations, reports, and other operational documents for internal and external counterparties • Process reports and verify that they are complete, accurate, and correctly formatted according to internal standards • Work closely with Accounts Payable teams to support transaction processing and resolve discrepancies • Interact with cross-functional teams, including Legal and Accounting, to address operational issues and ensure smooth workflows • Advise internal stakeholders on transaction processing requirements, documentation standards, and operational procedures • Participate in special projects and cross-functional initiatives as required
Role Description To fuel our growth, we are looking for entrepreneurial, purpose-driven experts who share our vision of making mental well-being direct, approachable, and impactful. - Focus on prevention; provide guidance for life’s everyday challenges in the field of lifestyle. - Offer planned and on-demand video consults seven days a week. - Help clients set clear, actionable goals and guide them toward meaningful first steps in each session (usually 25 minutes). - Assist clients in building skills and autonomy for independent journeys. - Engage with a wide variety of people from diverse cultural backgrounds and industries. - Participate in weekly intervision sessions and ongoing development. Qualifications - Native-level fluency in German. - Strong English communication skills (written and spoken). - BA or MSc degree in a relevant field of applied sciences such as lifestyle medicine, dietetics, or nutrition. - 4+ years of working experience with individuals or groups after BA. - Knowledge of interventions based on evidence-based lifestyle medicine and the positive health framework. - Experience in lifestyle coaching. - Ability to work independently and as a team player. Requirements - Laptop/computer with Windows 11 or MacOS Sonoma 14 AND an antivirus turned on in your device. - Flexible, multi-tasker who enjoys a variety of tasks. - Concise, solution-oriented, and coaching-focused. - Ability to start conversations, seek connection, and act decisively. - Work solution-focused and provide advice for clients in a short period of time. - Practice what you preach in expressions, reflections, and attitude towards clients and colleagues. Benefits - Freelance contract for 4-10 hours per week. - Team with a variety of expertise like work and organizational psychology, health psychology, or lifestyle medicine. - Room for discussion, reflection, personal development, and education. - Two training day parts per year facilitated by OpenUp to reflect on skills and values as a psychologist.
Commercial Operations Specialist
Switzerland Global EnterpriseWe support Swiss SMEs in their international business and help innovative foreign companies to establish in Switzerland.
• Provides NAM transactional deal support through R-process and Policy 5.0, helping with risk-screening / red-lining, preparation for Deal Desks, RAM assessments esp. the development of mitigation plans, obtaining approvals, etc. • Together with ComOps Leader operates Go! & Deal Desk 1-4 for PT-region, to ensure proper usage and documentation of agreed action to ultimately enable faster decision making • Leads opportunities for improvement of processes and tools in ComOps organization such as optimized operating rhythms, structures, etc. to make the NAM ComOps organization more efficient and effective • Takes corrective action, based on LEAN tools, via post-mortem, win-loss analysis & customer feedback, to support world-class offer quality • Monitor and eliminate pending RAM decisions by utilizing/developing respective dashboards and driving adaption, follow-up with approvers to ensure timely decisions, and improvement action • Conducts training to grow knowledge and expertise of Sales teams and esp. Bid Managers, and provides insights and input for the development of new contract-risk/Ts&Cs training modules • Runs Sales self-assessment activity to identify team’s large pain points/ areas for improvement (example: Insurance, Cyber Security, etc.) • Interfaces with all functions such as Sales, Tendering, Legal, Finance & Operations, and also with other GS BLs to optimize sales solutions • Maintains knowledge of market trends & actions, customer requirements, and customer base and understands local particularities of sub-markets across region
Role Description The Programme Coordination & Stakeholder Intern is the connective tissue of the OPEX function. This role owns the relationships, rhythms, and communications that keep the operational excellence agenda moving: - Scheduling - Follow-up - Meeting preparation - Stakeholder engagement - Tracking commitments and deadlines You will ensure that no action item falls through the cracks, prepare pre-session materials for business reviews and grants portfolio reviews, and run the post-session follow-up cycle. This role requires someone who is deeply organized, calm under pressure, and extraordinarily good with people. Key Responsibilities - Meeting Preparation & Facilitation Support: - Own the preparation for all OPEX-led meetings: Monthly Business Reviews (MBRs), Grants Portfolio Reviews, and team governance forums. - Update the standard agenda for exceptions in collaboration with the Director. - Confirm attendance and send pre-reads and materials at least 48 hours in advance. - Set up meeting logistics (Zoom/Google Meet link, room booking, tech check). - Maintain a rolling calendar of all recurring governance forums and flag scheduling conflicts proactively. - Coordinate across senior stakeholder calendars for ad hoc sessions, workshops, and alignment calls. - Minutes, Action Logs & Asana Updates: - Create clear, structured minutes for every OPEX-led meeting and distribute within 24 hours. - Work with the Digital Systems Intern to translate meeting outputs into Asana. - Maintain the decision log for every ExCo and MBR decision. - Review AI-generated notes and convert them into the standard minutes format. - Post-Session Follow-Up & Stakeholder Accountability: - Own the post-session follow-up cycle for all governance forums. - Track action item completion in Asana and send reminders before deadlines. - Follow up with all functional teams on outstanding MBR report submissions. - Track commitments made by portfolio owners after grants portfolio sessions. - Team Rhythm & Operating Calendar: - Own and maintain the OPEX team’s operating calendar. - Run the weekly OPEX team check-in: prepare the agenda, facilitate, capture outputs, and distribute follow-up. - Manage the team’s shared inbox and Slack for action routing. Qualifications - Currently completing or recently completed a degree in business administration, management, communications, project management, international relations, or a related field. - Experience coordinating events, managing schedules, or supporting senior stakeholders in a professional setting. - Exceptional writing skills for meeting minutes, emails, and follow-up notes. - Experience managing multiple competing priorities without dropping any of them. Requirements - Technical Skills: - Google Calendar (complex scheduling, invites, resource booking) - Google Docs & Slides (drafting, formatting, structuring documents quickly) - Asana (task creation, project updates, action tracking) - Gmail and professional email drafting - Slack (clear, efficient async communication) - AI notetaking tools (reviewing, editing, and structuring AI-generated output) - Google Sheets (basic trackers, action logs, compliance dashboards) - Video conferencing tools (Zoom, Google Meet — setup, management, recording) - Soft Skills: - Exceptionally organized — nothing falls through the cracks. - Clear, professional communicator — written and verbal. - Persistence without aggression — you follow up until something is done. - Strong interpersonal skills — comfortable engaging with senior stakeholders. - High emotional intelligence — you read the room and adjust. - Discreet and trustworthy — you handle sensitive information with care. - Proactive and self-managing — you anticipate needs before being asked. - Calm and reliable — your colleagues know you will deliver. Benefits - Real work with real impact. - Interaction with senior leadership. - Experience on live institutional challenges. - Development of a portfolio of tangible work. - Significantly sharper set of professional skills.



