ALU

• The International Admissions Manager – East Africa leads ALU's fee-paying student recruitment strategy across the East African region, with primary responsibility for international schools and private school networks in key markets including Kenya, Tanzania, Uganda, Rwanda, Ethiopia, and neighbouring countries. • Reporting to the Admissions Director, this is a mid-to-senior level role focused on building relationships with international and private school communities — including students, parents, and school counselors — to drive a strong pipeline of tuition-paying students. • Develop and execute a targeted annual recruitment strategy for East Africa focused on fee-paying students, with particular emphasis on international schools, private schools, and premium school networks across the region. • Own and manage the full admissions pipeline for East African fee-paying applicants — from initial outreach and lead generation through application, interview, offer, and enrollment confirmation. • Build and maintain strong relationships with international school counselors, heads of sixth form, private school administrators, and parent communities across East Africa. • Plan, coordinate, and attend targeted recruitment events including international school fairs, private school visits, parent information evenings, and virtual engagement sessions. • Develop a deep understanding of the international school landscape in East Africa — including IB, A-Level, AP, and IGCSE school networks — to ensure ALU is well-positioned as a destination for their graduating students. • Use CRM systems to manage applicant records, track pipeline health, monitor conversion rates, and produce regular reporting for the Admissions Director. • Contribute to the development of regionally tailored recruitment materials, digital content, and outreach messaging targeted at international school students and their families. • Coordinate with the Enrollment Manager to ensure smooth handoffs from offer acceptance through to confirmed enrollment, including immigration and travel support for incoming students. • Provide regional market intelligence and trend analysis — including international school enrolment trends, competitor university positioning, and family decision-making dynamics — to inform strategic planning. • Mentor and support junior team members and associates, sharing best practices and contributing to team capability development. • Represent ALU at international school fairs, university counselor conferences, and regional education sector events.

Role Description The Postgraduate Admissions Manager leads recruitment and admissions for the university's postgraduate portfolio, with a primary focus on the Executive MBA (EMBA) programme and responsibility for any new postgraduate programmes launched in the future. Reporting to the VP of Enrolment, this role combines strategic recruitment with hands-on admissions management, targeting working professionals and senior executives domestically and internationally. Responsibilities - Develop and execute a targeted recruitment strategy for the EMBA programme and other postgraduate offerings, identifying and engaging prospective students across domestic and international markets. - Manage, coach, and develop a Postgraduate Admissions Associate, setting clear performance expectations, providing regular feedback, and building their capability to independently manage candidate pipelines and outreach activities across assigned markets. - Own tuition revenue targets for the postgraduate admissions function, tracking fee-paying enrollment against financial projections, identifying pipeline risks early, and working with the Admissions Director and programme leadership to deploy interventions that protect and grow postgraduate tuition income. - Manage the end-to-end admissions process for all postgraduate programmes, from initial enquiry and application through interview, selection, and offer. - Build and maintain a strong pipeline of prospective EMBA students through proactive outreach, corporate partnerships, alumni networks, and industry events. - Design and deliver tailored engagement activities for postgraduate prospects, including information evenings, campus visits, webinars, and one-to-one consultations. - Collaborate with programme directors, faculty, and the Dean's office to ensure admissions criteria, processes, and candidate profiles align with programme objectives. - Develop compelling recruitment materials and digital content in partnership with Marketing, tailored to the EMBA target audience of experienced professionals. - Use CRM systems to track enquiries, manage the applicant pipeline, and analyse conversion rates, providing regular reporting to leadership. - Lead on building relationships with corporates and employers to develop sponsored or cohort-based EMBA enrolment opportunities. - Manage application review processes, coordinate candidate interviews, and make recommendations on admissions decisions in line with programme standards. - Work closely with the Financial Aid team to develop scholarship and funding options relevant to postgraduate and executive students. - Support the development and launch of new postgraduate programmes, contributing market insight and recruitment planning from the outset. - Represent the university at domestic and international postgraduate and MBA fairs, corporate events, and sector conferences. Qualifications - Experience (typically 5+ years) in postgraduate or executive education admissions, recruitment, or business development within a higher education or professional training environment. - Demonstrated understanding of the EMBA market and the motivations and expectations of executive-level candidates. - Experience building corporate and employer partnerships for recruitment or sponsored enrolment. - Proficiency with CRM systems and data-driven recruitment approaches. - Willingness to travel and work flexibly, including evenings and weekends, to attend events and engage candidates. Requirements - Functional Skills - Executive recruitment and admissions process management. - Corporate and employer partnership development. - CRM pipeline management and conversion analysis. - Strong organisational skills — able to manage multiple candidate pipelines simultaneously. - Market research and competitive intelligence in the postgraduate education space. - Soft Skills & Mindset - Excellent communication and relationship-management skills — confident engaging with senior professionals and C-suite executives. - Commercially minded with a business development orientation. - Self-directed and entrepreneurial — comfortable working with limited precedent and building new pipelines from scratch. - Collaborative — works effectively with faculty, programme directors, marketing, and financial aid. - Bachelor's degree required; Master's degree preferred, ideally including an MBA or equivalent postgraduate qualification.

Role Description The Financial Aid Manager oversees ALU's financial aid operations, ensuring that students receive accurate, timely, and equitable support in funding their education. This role is central to student access, affordability, and enrolment success, working closely with Admissions, the Registrar, and Finance to administer scholarships, grants, bursaries, and loan programmes. Reporting to the VP of Enrolment, this role owns the end-to-end aid function. Responsibilities - Manage the day-to-day administration of all financial aid programmes, including merit scholarships, need-based grants, bursaries, and government-backed loan schemes. - Develop and maintain financial aid policies and procedures in compliance with institutional, regulatory, and government requirements. - Oversee the accurate and timely packaging and awarding of financial aid to prospective and current students across all levels of study. - Lead, supervise, and develop the financial aid team, ensuring high standards of student service and operational efficiency. - Serve as the primary point of contact for students and families seeking guidance on financial aid options, eligibility, and application processes. - Collaborate with Admissions and enrolment teams to use financial aid as a strategic tool for recruitment, yield, and retention. - Administer the financial aid budget, including monitoring expenditure, forecasting aid liabilities. - Maintain and optimise financial aid systems and CRM/SIS integrations (e.g. Banner, Slate, or equivalent), ensuring data accuracy and process efficiency. - Produce regular reports and analysis on aid utilisation, student outcomes, and programme effectiveness for senior leadership. - Develop and deliver financial literacy resources and workshops to support students in understanding funding options and managing their finances. - Manage the appeals process for students requesting reconsideration of financial aid decisions. - Stay current with changes in government funding policy, sector regulations, and best practice in student finance, and implement required updates. Qualifications - Substantial experience (typically 5+ years) in financial aid administration within a higher education setting. - Strong knowledge of student finance regulations and government funding frameworks. - Demonstrated experience managing and reporting on financial aid budgets. - Experience with financial aid and student information systems (e.g. Banner, Slate, or equivalent). - Proven ability to lead a team and manage competing priorities in a fast-paced environment. Requirements - Functional Skills - Financial aid programme administration and regulatory compliance. - Excellent numerical and analytical skills — ability to forecast aid liabilities and interpret utilisation data. - Proficiency with SIS and CRM systems for aid processing and reporting. - Budget management and expenditure monitoring. - Financial literacy programme design and delivery. - Soft Skills & Mindset - Outstanding interpersonal skills — able to communicate complex financial information clearly to students, families, and staff. - High degree of accuracy, attention to detail, and commitment to confidentiality. - Empathetic student advocate with a genuine commitment to equity and access. - Collaborative — works effectively across Admissions, Finance, and Registrar functions. - Bachelor's degree required; Master's degree preferred in Higher Education Administration, Finance, or a related field.

Role Description The Admissions Director provides strategic leadership for undergraduate recruitment and admissions across the university. This senior role is responsible for developing and executing a comprehensive enrolment strategy that attracts, recruits, and admits a diverse and academically talented undergraduate cohort, while meeting institutional enrolment goals. Reporting to the VP of Enrolment, this role leads the full admissions function and plays a pivotal part in shaping ALU's student community. Responsibilities - Develop and implement a multi-year undergraduate recruitment and admissions strategy aligned with the university's enrolment targets and institutional mission. - Diversify ALU’s admissions approach across multiple recruitment channels and models, including: - Traditional direct recruitment - Reverse recruitment (proactively identifying and approaching high-potential candidates) - Pathway programmes (pre-university, summer, and feeder school partnerships) - Digital-first recruitment strategies - Drive ALU’s presence and performance on key university discovery and application platforms, ensuring ALU’s profile, content, and engagement is current and compelling. - Own and drive tuition revenue targets for the admissions function, working closely with senior leadership to set annual fee-paying enrollment goals. - Report regularly to the VP Enrolment on tuition revenue forecasts, fee-paying conversion rates, and yield performance. - Lead, mentor, and manage the admissions team, fostering a high-performance culture focused on exceptional prospective student experience. - Oversee all stages of the undergraduate admissions lifecycle, from prospect identification and outreach through application review, decision-making, and yield activities. - Build and maintain relationships with high schools, college counselors, community organisations, and feeder institutions. - Design and manage recruitment events including open days, campus tours, school visits, and virtual engagement programmes. - Use data analytics and CRM systems to monitor pipeline health, conversion rates, and yield trends. - Collaborate with Marketing and Communications to develop compelling recruitment materials and digital campaigns. - Ensure admissions policies and procedures comply with relevant regulations, ethical standards, and accreditation requirements. - Partner with Financial Aid, Enrolment, and other departments to create coordinated yield and retention strategies. - Represent the university at national and international recruitment fairs, conferences, and industry bodies. - Manage the admissions budget, ensuring efficient allocation of resources across recruitment channels and activities. - Monitor competitor activity and higher education market trends to inform strategic planning. Qualifications - Significant experience (typically 7+ years) in university admissions or student recruitment, with at least 3 years in a leadership role. - Demonstrated track record of meeting or exceeding undergraduate enrolment targets. - Experience managing and developing teams in a fast-paced, target-driven environment. - Proven ability to build external relationships with schools, counselors, and community organisations. - Experience managing budgets and reporting on resource allocation. - Willingness to travel domestically and internationally, and to work evenings and weekends during peak recruitment periods. Requirements - Strategic planning and enrollment management across multi-year cycles. - Strong analytical skills with experience using CRM and student information systems (e.g. Slate, Banner, Salesforce). - Data-driven decision-making — ability to translate pipeline metrics into actionable strategy. - Budget management and resource allocation across recruitment channels. - Digital campaign literacy and recruitment marketing acumen. - Exceptional communication and stakeholder management skills. - Inspirational leadership with the ability to build and sustain a high-performing team culture. - Mission-driven and deeply committed to expanding access to quality higher education in Africa. - Adaptable and resilient — thrives in ambiguity and evolving institutional priorities. - Bachelor's degree required; Master's degree preferred in Higher Education, Student Affairs, or a related field.

• Lead the development and execution of brand awareness campaigns that communicate a unified ALU story across all entities, stakeholders and programmes. • Partner with the content and creative teams to produce campaigns that reflect ALU’s mission, value proposition, and student impact. • Develop always-on brand presence strategies across digital and social channels to build recognition and affinity among prospective students, partners, and stakeholders. • Own and manage the end-to-end email marketing function, including lifecycle campaigns, nurture flows, newsletters, and re-engagement programmes. • Manage paid media channels (search, social, display, video) with a focus on efficiency, audience targeting, and measurable outcomes. • Provide regular, actionable reports on campaign performance across brand, email, and paid media channels.

• Define and implement QA standards, processes and automation frameworks across all SIS and corporate systems. • Establish a test management strategy that covers functional, integration, regression and user acceptance testing (UAT). • Ensure test coverage aligns with user stories, acceptance criteria and system requirements. • Maintain a central QA documentation repository, including test cases, scripts and defect logs. • Reduce production defects by implementing proactive testing gates and enforcing test readiness criteria before deployment. • Design, develop and execute test cases (manual and automated) for new features, integrations and releases. • Conduct end-to-end testing of SIS workflows; particularly points of integration with Finance (e.g., student billing, refunds, payments, reconciliations). • Perform regression testing to ensure new changes do not break existing functionality. • Track and manage defects through the full lifecycle from discovery to resolution. • Own the final QA sign-off for releases and ensure readiness criteria are met before deployment. • Incorporate basic security testing and collaborate with the Cybersecurity team to ensure vulnerabilities are identified early. • Implement and maintain appropriate automated testing tools (e.g., Selenium, Provar, Playwright, TestComplete, or similar). • Develop reusable automated test scripts and data sets to improve efficiency and coverage. • Integrate automated testing with the CI/CD pipeline where applicable. • Monitor test automation results and generate clear reports for stakeholders. • Work closely with developers and business analysts to clarify requirements, acceptance criteria, and test readiness. • Partner with data and system integration teams to validate data accuracy between SIS, Finance and other corporate platforms. • Support UAT by coordinating testing with end users and providing structured feedback mechanisms. • Identify recurring issues, propose process improvements, and advocate for quality-first development practices. • Produce regular QA reports summarizing defects, testing progress, release readiness and quality trends.

• Own the monthly COGS reporting cycle: extract, reconcile, and analyze all direct programme costs against budget, tracking variances by cost category, programme, and campus. • Maintain the COGS master schedule, ensuring all direct costs, faculty fees, programme delivery costs, student-facing expenses, and contracted services are correctly coded, allocated, and reconciled to the NetSuite ledger. • Prepare monthly COGS variance commentary for review by the Associate Director, highlighting key drivers, timing differences, and cost risks. • Monitor cost per student and cost per programme metrics, flagging anomalies and trends for management attention. • Drive identification of cost optimisation opportunities across programmes. • Maintain the overhead tracker across all departments: HR, Technology, Finance, Facilities, Marketing, and Administration. • Produce monthly departmental overhead reports with budget vs actuals, variance analysis, and narrative summaries for departmental leads and senior management. • Reconcile overhead expenditure to NetSuite ledger entries monthly; identify and investigate mispostings, timing differences, and unbudgeted spend. • Track committed spend and accruals to ensure completeness of the monthly overhead picture; maintain the accruals schedule. • Challenge departmental spend against approved budgets and enforce cost discipline through proactive engagement with budget owners. • Prepare and maintain all core supporting schedules for the monthly and year-end close: prepayments, accruals, fixed assets, depreciation, and capitalized costs. • Ensure all schedules are fully reconciled to the NetSuite trial balance and delivered to the Finance Operations Director within the agreed close timeline (by close +5). • Maintain the fixed asset register: additions, disposals, depreciation runs, and year-end reconciliation. • Support the Finance Operations Director in providing audit-ready schedules during statutory and donor audits. • Proactively identify schedule discrepancies and reconcile items; investigate and resolve with the Finance Operations team. • Support the annual budgeting cycle: consolidate departmental cost submissions, validate assumptions, flag outliers, and prepare the cost budget for review by the Associate Director. • Maintain rolling overhead and COGS forecasts, updating for actuals, known changes, and management decisions each month. • Build and maintain cost scenario models: sensitivity analysis on key cost drivers (headcount, programme volumes, exchange rates) to support institutional planning. • Provide cost-side inputs to the Senior Financial Analyst for integration into the consolidated financial model and Board reporting. • Support business case preparation: model cost implications of new programmes, operational changes, and investment proposals. • Prepare the cost performance section of the monthly management accounts: a structured, clearly narrated view of COGS, overheads, and total expenditure vs budget. • Deliver cost variance analysis for consolidation by the Senior Financial Analyst into the monthly Board pack and management reporting cycle. • Produce the monthly expenditure dashboard: overhead burn rate, COGS efficiency, headcount cost trends, and key cost ratios. • Contribute supporting data and cost schedules to donor reports prepared by the Senior Financial Analyst, ensuring budget vs actuals reconciliation for grant-funded programmes. • Translate cost performance into actionable insights for management decision-making. • Track capital expenditure against approved budgets: maintain the CAPEX schedule, monitor spend against authorizations, and flag overspend risks. • Reconcile CAPEX actuals in NetSuite to the project register; liaise with the Finance Operations Director on capitalization, depreciation, and disposal treatments. • Prepare CAPEX progress reports for senior management, highlighting spend status, pending commitments, and forecast to completion. • Extract AR ledger, grant-coded transactions, deferred income data; run saved searches and exports • Primary working environment for all trackers, reconciliations, dashboards, and reporting files • Working knowledge query writing for data extraction and reconciliation (advantage) • Extract billing, opportunity, and payment data; validate against NetSuite; support donor register • Format dashboards and reports for leadership and donor audiences.

• Own the end-to-end integrity, visibility, and control of cash across all ALU entities, accounts, and payment channels • Define and enforce treasury operating standards, including: • Daily cash visibility requirements • Reconciliation timelines and ageing thresholds • Payment execution protocols • Review and validate daily cash position reports prepared by the Treasury & Compliance Coordinator • Provide forward-looking cash insights, including: • Liquidity constraints • Funding gaps • Timing mismatches between collections and disbursements • Act as the central point of coordination for cash impact across functions: • Accounts Payable: payment readiness • Accounts Receivable: collections and cash application • Payroll: salary and statutory disbursements • FP&A: cash forecasting and reporting • Ensure all teams operate against a single, aligned cash position • Oversee execution of all treasury activities performed by the Treasury & Compliance Coordinator • Validate payment batches prior to release, ensuring: • Proper approvals • Complete documentation • Alignment with cash availability • Enforce discipline across bi-monthly payment cycles (15th and month-end) • Own end-to-end bank reconciliations across all entities and accounts. Emphasis on the accuracy and completeness of all reconciliations • Own treasury deliverables within the month-end close process, ensuring all bank accounts are reconciled and signed off • Manage intercompany accounting and reconciliations across ALU entities

• Own the monthly revenue performance reporting cycle: student fee revenue, collections rates, discount trends, deferred income movements, and receivables ageing. • Develop and maintain revenue intelligence dashboards tailored to senior management and Board audiences — translating complex data into clear performance narratives. • Track and analyse student cohort revenue trends, segmented by programme, campus, scholarship status, and payment modality. • Identify revenue risks and opportunities (collection gaps, billing anomalies, discount leakage) and present actionable recommendations to the Associate Director and VPF. • Monitor and report on collections performance against targets; provide weekly/monthly collections summaries to the Finance Operations team and leadership. • Partner with the Registrar and Enrolment teams to align financial forecasts with academic and student data, ensuring one coherent revenue picture. • Lead the preparation of monthly management accounts commentary and quarterly Board financial packs — ensuring narrative clarity, actionable insights, and variance explanations. • Conduct variance analysis and trend identification across revenue and expenditure lines; develop and present narratives for senior management and Board reporting. • Reconcile statutory financial statements with management accounts to ensure consistency between compliance reporting and internal performance data. • Support the Associate Director in preparing forward-looking analysis: investment cases, cost optimisation opportunities, and resource allocation recommendations. • Produce ad-hoc financial analysis and scenario modelling to inform strategic decisions, new programme launches, and funding proposals. • Own donor financial reporting end-to-end: prepare accurate, timely donor reports, ensuring transparency on fund receipt, allocation, and utilisation. • Partner with the Fundraising and Programme teams to track fund collections, expenses, and budget vs actuals per grant — reconciling financial records with donor commitments. • Develop new programme budgets for grant applications in collaboration with the Fundraising team, aligned with ALU's strategy and chart of accounts. • Review draft financial reports from the Data Analyst, add narrative and context, and finalise for submission under the Associate Director's oversight. • Serve as the relationship interface between the Finance team and Fundraising/Programme teams on grant compliance matters. • Co-lead the annual budgeting cycle with the Associate Director: facilitated departmental submissions, challenged assumptions, and consolidated institutional forecasts. • Maintain rolling revenue forecasts, integrating enrolment projections, collections assumptions, and pricing changes into forward-looking models. • Support sensitivity analysis and long-term sustainability modelling, contributing business judgment to technical models built by the Data Analyst. • Translate strategic priorities into financial targets and contribute to the institutional performance framework. • Act as a thought partner to academic and operational leaders on financial performance, surfacing risks and improvement opportunities in plain language. • Support in preparing Board and ExCo financial presentations, ensuring data accuracy, visual clarity, and strategic framing. • Partner with the Business Planning & Transformation teams to integrate financial KPIs into institutional performance dashboards and planning cycles. • Collaborate with the Finance Operations Director (FOD) to ensure smooth handoffs between operational transactions and management reporting. • Support external stakeholder reporting (Board, regulators, donors) with validated data and clear analysis.

• Lead the annual and multi-year business planning cycle, translating strategic priorities into measurable operational and financial targets. • Coordinate institutional planning inputs from departments and campuses, ensuring coherence and resource alignment. • Develop and maintain the organizational performance framework, aligned to organizational goals and KPIs, and planning calendar, that integrates finance, operations, and strategic milestones. • Partner with Finance and all departments to align forecasts, enrollment targets, and investment plans with institutional priorities. • Develop forward-looking models and business cases to guide decision-making and growth planning. • In collaboration with the Finance Performance team and the Data team, drive periodic performance reviews, building dashboard and analysis, and consolidating insights from across functions. • Develop performance dashboard and report, from Management committees to board updates. • Lead the process mapping and optimization agenda, ensuring that core business processes are efficient, standardized, and scalable. • Identify operational bottlenecks, inefficiencies, and duplication across the value chain (e.g., admissions, finance, academic delivery). • Design and implement systems and metrics to measure process adherence, efficiency, and effectiveness. • Oversee implementation of improvement initiatives in collaboration with function heads and the transformation office to drive standardization, automation and continuous improvement. • Partner with function heads to ensure processes are embedded, followed, and continuously improved. • Partner with the Systems and Data teams to ensure automation, process integration, and digital enablement. • Serve as custodian of the institutional risk register, ensuring systematic identification, assessment, and mitigation of risks. • Lead quarterly risk reviews with ExCo and ensure linkages between risk management, performance, and planning. • Partner with Legal, Finance, and People & Culture to strengthen enterprise governance and business continuity strategies that enhance organizational resilience, agility, and sustained performance. • Embed risk awareness into planning and project management processes. • Coordinate with department heads to ensure that controls are effectively integrated into day-to-day operations. • Provide training and support to staff on control processes and compliance requirements. • Partner with Data teams to ensure consistency and reliability of institutional data sources. • Develop dashboards and reports that track both performance outcomes and process adherence indicators. • Conduct analysis and scenario modeling to assess process impact on institutional performance and guide decision-making.