Title: Remote Account Representative Location: Orlando, FL Job Description: Full-time Description $17/hour + Monthly Bonus | Full-Time | Monday–FridayMake an impact—while working from home. Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we’d love to meet you. You’ll play an important role in helping patients navigate their financial responsibilities with respect and care. We’ll provide the equipment, tools, training, and support—you bring the drive to succeed. What We Offer: - $17/hour + monthly bonus opportunities - Consistent Monday–Friday schedule - Medical, dental, vision, GAP, and life insurance - 401(k) with company match - Paid time off and paid holidays - Company-provided equipment What You’ll Do: - Talk with patients to help them understand their accounts and find solutions - Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable. - Handle a high volume of inbound and outbound calls - Accurately document interactions in our systems - Meet performance goals (with support and coaching along the way) Requirements Qualifications: - 1+ year of experience in a call center, customer service, billing, or collections - Strong communication and problem-solving skills - Ability to build trust and work through sensitive conversations - Basic knowledge of medical terminology (preferred) - A reliable, detail-oriented work style Work-From-Home Requirements: - Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA - Quiet, private workspace - High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer - Wi-Fi and hotspots are not supported - Must meet tech requirements before training begins BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections. Salary Description $17.00 Per Hour

• Manage and develop existing key accounts in the Southern Germany region • Build long-term, trust-based customer relationships • Support contract and pricing negotiations • Create, track and analyze proposals • Analyze customer requirements and identify new business opportunities • Coordinate between customers, sales and internal departments • Prepare and conduct customer meetings and presentations • Support tenders and sales projects • Maintain and document customer and sales data in the CRM system • Monitor market and competitor developments

• Manage and drive direct sales into Major Enterprise Accounts. • Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. • Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. • Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. • Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships. • Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale. • Achievement of agreed quarterly sales goals. • Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline

Role Description The Strategic Account Management organization is a highly skilled forward-thinking sales team serving our largest and most complex customers, while also managing our highest valued vaccine contracts. The customers we call on primarily include Health Systems, IHNs, Medical Groups, PBGs, FQHCs and state Awardees. Join the team protecting half a billion lives every year with next-gen science, mRNA innovation, and AI driven breakthroughs. In Vaccines, you’ll help advance prevention on a global scale - and shape the future of immunization. Main Responsibilities - Assume the leadership role within assigned accounts, providing overall account leadership to cross-functional internal and external team members. - Manage assigned strategic customers as a business partnership on behalf of Sanofi. - Build a strategic account plan for assigned accounts and organize resources within Sanofi to drive value co-creation with customers. - Effectively manage and grow a network of trust-based relationships with external stakeholders to generate revenue. - Develop a deep understanding of the customer’s business, including pressures, drivers, priorities, challenges, and opportunities. - Maintain working knowledge of the customer’s business model, strategic goals, and position within the healthcare environment. - Identify and qualify high value opportunities within accounts by developing and driving growth strategies. - Conduct business coaching and strategy sessions with account teams to facilitate co-creation of customer value. - Function as the central focal point for communications regarding account planning, strategy, collaboration, resource allocation, and customer engagement. Qualifications - Bachelor’s degree required. - 3+ years of field sales or account management experience. - Broad understanding of health system business, decision making processes & market trends. - Proven track record of accessing C-suite to D-suite decision makers. - Ability to translate health system market knowledge and develop strategic plans with internal stakeholders. - Ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple projects. - Experience working with P&T committees, decision makers & influencers in Hospitals, Health Systems, IHNs, and other large-organized customers. - Strong business acumen and strategic thinking skills. - Self-directed and organized with excellent execution and planning skills. - Ability to adapt and change in a shifting environment. - Excellent communication skills both written and oral. - Must possess valid driver’s license, be eligible for insurance coverage, and be able to safely operate a vehicle. Requirements - MBA or other advanced degree preferred. - Strong data analytics experience. - Experience working in Market Access, Pricing, Contracting or Finance. - Proficient with MS Office and customer management databases. - Experience leading teams with demonstrated impact & influence with key internal stakeholders. - Ability to travel up to 75% of the time to customers, conventions, training, and other internal meetings. Benefits - Bring the miracles of science to life alongside a supportive, future-focused team. - Discover endless opportunities to grow your talent and drive your career. - Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution. - Take good care of yourself and your family with a wide range of health and wellbeing benefits. - Help shape the future of care for chronic and complex conditions. - Drive meaningful impact at global scale: our medicines reach more than 100 million people each year. - Be part of a simpler, digital- and AI-powered business that’s rethinking how we work.