• Review, process, track, and maintain waiver applications and related documentation • Ensure all submitted forms meet organizational, regulatory, and program requirements • Provide administrative support to clients, providers, and internal stakeholders • Communicate with applicants, service providers, and internal departments regarding application status, requirements, and corrections • Assist with preparation and distribution of approval, denial, and request-for-information notices • Maintain confidential records in accordance with policies and privacy regulations • Support audits, quality assurance reviews, and compliance activities • Perform other administrative duties as assigned

• Support older adults with personal care and mobility • Make meals or provide comforting drinks • Keep their home tidy and safe • Share stories, laughter, and companionship • Support with health tasks — e.g. catheter care, stoma care, nail care (training provided)

• The Business Advisor provides franchisees with industry training and support in assigned region while driving profitability. • Building, driving, and implementing a strong Catering program to franchisees. • Implementing franchisee store Startup Program. • Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations. • Oversee the operations of multiple restaurants. • Developing sales strategies and business development plans. • Collaborate with the marketing team to execute local campaigns (active and digital). • Understanding KPIs & analytics. • Training and reinforcing the franchise model, system, and best practices. • Guide, train, and manage hourly employees, management, and supervisors. • Ensure that all branches follow safety, health, and business laws and regulations and operation of essential equipment. • Compiling brand compliance data. • Uphold brand standards of excellence and service, guaranteeing quality performance. • Organize and implement training programs for franchisees with increasing brand awareness in your region. • Participating in regional meetings; completing, maintaining, and processing required paperwork. • Maintains a high level of knowledge and skills in all areas of operations and training. • Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions. • Advises Brand Leader on issues identified through communication with franchisees. • Following up with franchisees on weekly/bi-weekly basis to ensure the best results. • Compiles brand compliance data and helps franchisees upgrade their image. • Completes, maintains, and processes required paperwork, records, and daily reports. • Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance). • Responsible for building and following instructions for new location setups; including having full understanding of tools and ability to use. • Taking initiative to advance programs that will benefit the brand and all franchisees. • Travel 50-75% in and outside region.

• Provide reassurance and solutions that make a difference in our customers' lives when they need us the most after an accident. • Inspect and assess vehicle damage, estimate vehicle repair costs, negotiate equitable settlements, and partner with body shops, rental companies, and parts providers. • Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars. • Resolve customer concerns, ensuring a positive experience. • Drive customer satisfaction through meaningful interactions.