Metcash is an Australian wholesale distribution and marketing company dedicated to transforming independent food, liquor, and hardware retailers through various
People & Culture Advisor
Location
Australia
Posted
18 hours ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
People & Culture Advisor
Metcash
Title: People & Culture Advisor Location: Macquarie Park Australia Job Description: Why You'll Love This Role This is a great opportunity to be part of a transforming P&C function, where you'll play a hands-on role in shaping a modern, centralised people experience. You'll help simplify processes, enable self-service and support employees and leaders across the full lifecycle-making a real impact on how People & Culture services are delivered every day. Extra Reasons to Join Us Flexibility & balance: Family friendly accredited employer with hybrid working and extra leave benefits Grow your career: Learning and development to build capability in HR operations and advisory Inclusive & supportive: Values-led culture recognised for inclusion, mental health and pay equity - What You'll Do - Manage end-to-end employee lifecycle transactions including onboarding, contracts, movements and exits - Provide timely, practical advice to employees and leaders through the People Advice Centre (PAC) - Manage HR cases via the ticketing system, ensuring strong service delivery and SLA performance - Support employee relations matters and organisational change activities - Contribute to knowledge articles, FAQs and self-service content across SharePoint and People Assist - Identify opportunities to improve processes, reduce repeat queries and enhance the employee experience What You'll Bring - Experience in a HR, People & Culture or shared services environment - Strong attention to detail and ability to manage multiple cases in a fast-paced setting - Experience using HRIS platforms (ideally SuccessFactors) and ticketing systems such as Salesforce - A customer-first mindset with a proactive, solutions-focused approach - Exposure to employee relations or organisational change processes #hybrid
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