• Partner with Account Executives to develop and execute account strategies and technical sales plans • Design and architect secure, scalable networking solutions aligned to customer business requirements • Deliver technical presentations, product demonstrations, and Proof of Concepts (POCs) • Provide consultative guidance across networking domains including wired, wireless, security, and cloud-managed solutions • Support evaluations, solution validation, and competitive differentiation during the sales cycle • Develop technical proposals, RFP responses, and solution documentation • Act as a trusted technical advisor to customers, partners, and internal stakeholders • Deliver customer and partner enablement through training, workshops, and technical briefings • Collaborate with product management and engineering to provide field feedback and influence direction • Support post-sales escalations as needed to ensure customer success

• Architect and deploy advanced workflows, scripts, configurations, and modules in enterprise platforms like NetSuite, Coupa, Stripe, and Chargebee. • Manage integrations and optimize iPaaS tools (e.g., Workato, Mulesoft) to ensure seamless data flow, interoperability, and automated processes across platforms. • Ensure SOX compliance through robust internal controls, system audits, and governance while driving continuous system improvements. • Troubleshoot complex issues, and deliver actionable insights through advanced reporting and dashboards to support decision-making.

Role Description The Systems Engineer, IT Refresh Migrations is responsible for both internal and external facing responsibilities. In this position, you will be a part of our Field Services team acting as a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1’s customers. Your duties will include: - Supporting, monitoring, testing, and troubleshooting hardware and software related issues. - Running and supporting netstation migration scripts. - Intermediate level of network troubleshooting and deployment (Meraki, Cisco, etc.). - Intermediate level of Meraki portal migrations using a scripting tool. - Intermediate level of troubleshooting Windows based systems, i.e., Windows 11 and Windows Server platforms. - Intermediate level of knowledge on printer drivers including workstation, server side and SAP drivers. - Intermediate level of managing DHCP reservations. - Supporting O365 office productivity software i.e., Outlook, SharePoint, Teams, etc. - Advanced level of active directory management. - Maintaining and developing required diagrams, documentation, and procedures of Internal/Client environments. - Updating and maintaining IT asset management records. - Being a point of escalation for technical support issues. Qualifications - 3+ years of network support experience - 3+ years of previous infrastructure support experience - 3+ years of O365 support experience - Bachelor’s degree in computer science/technology (preferred) - Established track record in IT technologies (Linux/Windows Servers, Database, Data Center and Client/Server Application Support) - Occasional onsite travel to local Client sites - Strong written/verbal communication skills, critical thinking, problem-solving and troubleshooting skills - Must possess excellent time management skills - Ability to work in a flexible environment based on customer scheduling requirements - Thrives in a fast-paced and changing environment with proven multitasking skills and focus on details and accuracy Requirements - Experience operating in an MSP environment supporting multiple customers (Required) - Microsoft Certifications or experience - Experience with monitoring platforms and tools - Experience with using and/or modifying PowerShell, JSON, RMM systems scripts - Experience with SCCM - Experience with Meraki portal - Experience with SAP - Comfortable Knowledge of Windows Server - Experience interacting with external customers - Excellent customer service and interpersonal skills - Good documentation skills - Ability to accurately follow written technical work instructions - Able to work in a structured environment - Strong organization, time management, and prioritizing skills Preferred Certifications - Network + - CCNP - Azure Administrator Physical Demands - Lifting or carrying up to 50 lbs. - Time spent in low postures (crouching, stooping, kneeling, bending) - Sit at a computer for 8 hours per day - Keyboarding for 8 hours per day - Speaking (communicating information to clients/coworkers) Benefits - Medical, dental, and vision benefits with highly subsidized premiums - Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off - 401(k) Plan with employer match

Role Description Astrion is seeking a Subject Matter Expert (SME) in Parachute Systems to support NASA human spaceflight programs and advanced aerospace supporting Kennedy Space Center. This position provides Mission Assurance, Quality Engineering, and technical oversight support for critical parachute systems supporting crewed and cargo spaceflight missions, including Commercial Crew Program (CCP) vehicles and associated flight hardware. The role is remote, with occasional travel to supplier, customer, and manufacturing locations. - Provide subject matter expertise in parachute systems supporting NASA human spaceflight and aerospace programs. - Support Mission Assurance and Quality Engineering activities for parachute hardware, including design, manufacturing, assembly, integration, testing, certification, and flight operations. - Review parachute packing, handling, storage, and shipping processes to verify compliance with approved procedures and standards. - Participate in Preliminary Design Reviews (PDRs), Critical Design Reviews (CDRs), Flight Readiness Reviews (FRRs), Test Readiness Reviews (TRRs), and other technical milestone reviews. - Review and assess flight hardware certification packages, End Item Data Packages (EIDPs), manufacturing records, inspection reports, test data, X-ray data, material certifications, and damage assessments. - Identify, evaluate, and communicate technical, quality, and mission assurance risks affecting flight hardware and mission readiness. - Support anomaly investigations, failure analyses, and root cause determinations involving parachute system performance and flight hardware discrepancies. - Review nonconformance reports (NCRs), corrective actions, waivers, deviations, and risk assessments associated with parachute systems. - Conduct supplier surveillance, manufacturing oversight, audits, and process verification activities to ensure compliance with quality requirements and approved procedures. - Provide independent technical assessments and recommendations to NASA leadership regarding parachute system readiness, certification status, and risk posture. - Support configuration management, hardware traceability, and certification tracking efforts for flight-critical parachute components. - Witness and evaluate critical manufacturing, assembly, inspection, integration, testing, and flight hardware processing activities. - Collaborate within Integrated Product Teams (IPTs) to resolve technical issues and improve mission assurance processes. - Prepare technical reports, assessments, findings, and presentations for engineering, safety, and program management stakeholders. Qualifications - Ph.D. in Aerospace Engineering, Mechanical Engineering, Systems Engineering, Quality Engineering, or a related technical discipline with 15+ years of relevant experience; OR Master's degree in a related technical discipline with 10+ years of relevant experience. - Demonstrated experience supporting parachute systems, aerospace recovery systems, flight hardware, or other critical aerospace systems. - Experience supporting Mission Assurance, Quality Engineering, Safety & Mission Assurance (SMA), or related aerospace quality disciplines. - Experience supporting design reviews, readiness reviews, certification activities, and anomaly investigations. - Strong understanding of aerospace quality requirements, risk management, configuration management, and configuration control processes. - Experience reviewing certification data packages, manufacturing records, inspection reports, test data, and flight hardware verification documentation. - Excellent written and verbal communication skills. Preferred Qualifications - Experience supporting NASA human spaceflight programs, Commercial Crew Program (CCP), Dragon, Starliner, Orion, or similar aerospace programs. - Experience with parachute design, qualification, testing, certification, or operational performance assessments. - FAA Master Rigger certification. - W.E.S.T. Explosive Safety Certification. - Experience with supplier quality assurance, surveillance, and auditing. - Familiarity with NASA Safety and Mission Assurance requirements, standards, and review processes.