Extreme Networks

• Key customer advocate providing high touch engagement for Extreme’s most valued customers • Facilitate onboarding, adoption, expansion, and renewal phases of customer lifecycle • Maintain knowledge of customer operations and products to enhance relationships • Proactively engage customers for product enhancements • Conduct quarterly reviews and regular communications with customers

• Become part of Something big with Extreme! • As a global networking leader, learn why there’s no better time to join the Extreme team. • Develop and test custom reports in Oracle Fusion (OTBI/Oracle BI Publisher) • Develop & test custom modules/interfaces/BIP/Certificates on Oracle Fusion PaaS platform. • Create integration using Oracle Integration Cloud (OIC), Service Oriented Architecture (SOA), Managed File Transfer (MFT) • Design and develop integrations in OIC to Oracle ERP Cloud including making REST and SOAP calls, FBDI File Uploads. • Develop integrations in OIC to SharePoint, Custom Objects API, ATP Processing, VBCS page Integration. • Design and develop integrations in OIC to Oracle ERP Cloud including extracting data using BI Publisher reports and calling ESS Jobs. • Provide hands-on technical and development support for implemented integrations in OIC to Oracle ERP Cloud. • Strong experience in developing complex PDF and Excel reports using BIP. • Gather requirements from users and document it on the requirement document.

• Supports reporting and operations for a growing BDR team. • Act as system admin for BDR productivity tools. • Provides day-to-day operational support to head of BDR teams, including monitoring and triaging leads follow up. • Troubleshoots and diagnoses process and system issues that block timely lead follow up and BDR performance attribution. • Partners with Marketing automation and IT for issue resolutions. • Document BDR business process, provides new hire BDR onboarding support and ongoing enablement and training to BDRs. • Performs BDR performance KPI reporting for weekly, quarterly business reviews and annual target setting. • Supports MDF campaign reporting and attribution. • Owns MDF leads processing, SFDC campaign bulk creation for attribution. • Partner with Partner marketing team, Marketing Automation and IT to optimize process for and automate MDF lead processing. • Collaborates with partner marketing leader to develop MDF measurement framework and actionable insights for MDF Investment ROI.

Title: Systems Engineer Location: Mexico City, Mexico Workplace: hybrid Category: Sales Engineering Job Description: Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme. Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them. Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team. ***Candidates must reside in Mexico City or very nearby. Only candidates meeting this requirement will be considered****** Position Overview We are looking for a motivated and technically proficient Systems Engineer to join our team. As a trusted technical advisor, you will work closely with the sales team to support customers throughout the sales cycle. This includes conducting product demonstrations, delivering technical presentations, responding to RFPs, and providing architectural guidance on networking and IT solutions. You will play a critical role in helping customers understand the value of our solutions and in driving business growth. This role is a key technical contributor within the sales process, helping design, present, and validate networking architectures that align with customer requirements. The ideal candidate brings strong hands-on experience across wired, wireless, and cloud-managed networks, combined with excellent communication and customer engagement skills. Key Responsibilities - Collaborate with account managers to identify customer needs and propose technical solutions that align with business goals. - Deliver technical presentations, product demonstrations, and Proof of Concept (PoC) engagements for prospective customers. - Design and validate high-level architectures for networking, wireless, cloud, and security solutions. - Provide Pre-sales technical support for RFPs, RFIs, and solution proposals. - Act as a liaison between customers and product/engineering teams to provide feedback and ensure solution alignment. - Build strong relationships with key technical stakeholders at customer organizations. - Stay up to date on industry trends, competitive landscape, and emerging technologies. - Support local events, webinars, and partner enablement sessions. - Work collaboratively with partners and distributors to expand market reach. Technical Skills & Experience - Bachelor's degree in Computer Science, Engineering, or related technical field. - 3+ years of experience in sales engineering, solutions architecture, or network consulting. - Strong understanding of enterprise networking, switching/routing, wireless LAN, and/or cloud-managed networks. - Good understanding of the Network Industry Landscape - Excellent presentation, communication, and interpersonal skills. - Strong troubleshooting and problem-solving capabilities. - Understanding of cloud-managed networking platforms and integration with security and automation workflows. - Comfortable with both physical and virtual network environments. - Vendor certifications that demonstrate expertise in networking, wireless technologies, access control and cloud are highly preferred Soft Skills - Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences. - Ability to work independently and manage multiple priorities. - Customer-oriented mindset with strong problem-solving skills. - Collaborative approach when working with internal teams and external partners. Language Skill:   Fluent in Spanish (native or business level) and proficient in English (reading/writing/speaking) highly preferred Travel: Domestic/International travel will be required Compensation: This role has a market-competitive salary with an anticipated base compensation range of 35k to 40k USD. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay for this role upon hire. This range is set using objective, gender-neutral criteria based on skills, experience, responsibility, and working conditions. Actual compensation offered will depend on the selected candidate's experience, qualifications, skills, and work location. This role is also eligible for commission on a 70/30 split, and the full benefits package described below. Benefits and Total Rewards: Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include: • Medical, dental, and vision insurance • Flexible work schedules and work-from-home opportunities where role permits • Paid time off, including open time off in eligible markets and statutory leave in all markets • Paid holidays in accordance with local practice • Retirement savings programs, including 401(k) matching in the United States • Employee Stock Purchase Program, where eligible • Adoption assistance and fertility treatment support, where eligible • Flexible spending accounts, where eligible • Employee assistance program • Tuition reimbursement, where eligible • Life and disability insurance Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment. Equal Employment Opportunity Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans. Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply. Fair chance and background checks Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken. We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.

• Oversee sales of Extreme's products, services, and solutions to Enterprise customers in the region • Assess, build, and develop individual and team capability to support Extreme's accelerated growth • Lead a team of Account Managers and extended team of Partner Account Managers and Systems Engineering counterparts • Develop territory plans and quota assignment for assigned Southern U.S. geographic areas • Model the 'Extreme Way' as a key leader of the company • Work with the team to develop and build a pipeline of opportunities • Accurately forecast monthly, quarterly and annual sales achievement • Ensure team focuses on selling based on value to customer, features, and function • Represent Extreme at customer forums or Executive Briefing visits

• Research and identify prospective consultant accounts and lobbyist • Manage lobbyist activity reports and assembly calendar • Maintain Salesforce.com data to reflect current and appropriate contacts for consultant and lobbyist accounts • Use a variety of internal methods to identify consultant-influenced opportunities • Work cross-functionally with Creative, Social, and Demand teams to develop recruitment campaigns • Research/Google government and enterprise projects to determine consultant influence and create new sales opportunities • Support the team and help with administrative tasks, opening purchase requisitions, building lists, and more.

• New and Existing Accounts - Utilize your Solutions Sales expertise to prospect and capture new Enterprise business while growing the existing install base • Provide in-depth business planning and reporting (monthly forecast, weekly commit, pipeline development, etc.) • Extreme Partners – Will assist in the continuing relationship with our existing partner eco system along with recruiting new relationships with key partners in the regions.

• Prospecting and develop new, exciting business relationships within our existing customer base + prospects. • Utilize your Solutions Sales expertise to prospect and capture new business while growing the existing install base. • Understand each customer's needs to provide real, effective solutions. • Responsible for attaining 100% or more of set sales quota each quarter and executing corporate initiatives. • Provide in-depth business planning and reporting (monthly forecast, weekly commit, pipeline development, etc. • Develop strong, mutually beneficial relationships with channel partners within the territory and across the company focusing on SLED Accounts • Speak confidentially to our comprehensive solution of end-to-end Wired / Wireless Data Networking; Network -Management and Security solutions, growing revenue and profit margins within the assigned territory achieving properly aligned quotas. • Develop strong, mutually beneficial relationships with cross functional teams within the territory and across the company focusing on SLED Accounts • A knowledge of Erate funding and the Erate sales process • Presenting and demonstrating the value of products and services to prospective buyers • Staying current on company offerings and industry trends • Making cold calls and reaching out to prospects + existing customers

• Channel Development Plan: Allign with regional sales goals and the sales team to increase revenue in assigned territory via channel partners in Scandinavia, Finland and Baltics. • Acquisition of partners: Collaborate with regional teams to identify the gap in channel coverage; lead the onboarding process of new potential partners supported by another Extreme functional teams and local distribution. • Resource Management: Include channel teammate resources in planning, such as channel marketing, channel sales engineers, channel operations, and others as appropriate. • Partner Engagement: Prioritize tasks for growth strategy in the assigned region. Track top performing partners for regional grow, build and align relationships with them. Involve partners' resources in planning, securing their commitment to the account plan and associated activities and investments. • Activity Tracking: Track all major activities with partners through CRM (SFDC) and monitor partners' sales activities for Extreme opportunities in CRM (SFDC). • Relationship Building: Maintain day-to-day visibility and timely responses within accounts, fostering strong relationships within the partner's organization. • Internal Evangelism: Enhance partners' visibility and perception within Extreme’s sales organization and promote partners’ capabilities and competencies internally. • Sales Updates: Facilitate regular sales updates with partners' resources, including technical updates, to keep them informed about our solutions and sales strategies. • Partner Events: Support and host local/regional events for channel partners to review new Extreme Networks products or programs, provide updates, address training concerns, and discuss marketing activities and any issues that need to be addressed.

• Engage with strategic customers and partners in Japan in solution presentations, demonstrations and proof of concepts to support regional revenue growth. • Collaborate with sales teams, partners, and internal stakeholders to support regional revenue goals and extend market reach. • Act as a trusted technical advisor throughout the sales cycle, helping customers understand the value of solutions. • Manage and maintain the Customer Demo Lab environment, ensuring operational readiness and supporting test scenarios. • Collaborate with engineering and product teams on test setups and contribute to automation and innovation efforts within the lab. • Deploy, configure, and maintain Extreme Networks hardware and software in the lab.