Role Description The Client Relations Consultant will be responsible for strategically increasing the Company’s pipeline of business opportunities across multiple lines of business. Responsibilities include: - Develop ongoing relationships with client prospects that result in opportunities for enterprise-wide sales staff to engage directly with the client. - Product scope includes, but is not limited to, Travel Nurse/Allied Staffing, Per Diem Staffing, Technology, and Locum Tenens Staffing. - Implement a systematic approach to identifying prospective clients. - Study current market dynamics to identify new or evolving opportunities/solutions for Cross Country to pursue with prospective clients. - Effectively coordinate conference calls, meetings, and travel time for multiple sales executives in varying regions throughout the United States. - Collaborate with multiple regional sales leaders to advance a strategic business development plan supporting quarterly and annual revenue goals. - Develop and execute a high-volume client outreach effort, primarily by phone/email/social media, performing to established metrics for conversion to new business. - Successfully navigate internet websites and social media applications to collect targeted market and client information. - Ensure that current, competitive information is resident in the Customer Relationship Management (CRM) application system. - Engage effectively with business unit leadership, sales leadership, and delivery specialists (e.g., Search Consultants, Account Managers) to fully leverage all potential business opportunities. - Be the primary point of contact for internal research operations and data operations teams to maximize business development efforts. - Research and prepare strategic briefing of potential clients’ prior experience across Cross Country’s continuum of services. - Achieve monthly and quarterly goals/metrics. Qualifications - Bachelor’s Degree and minimum of three years’ experience in a related inside sales or business to business role. Healthcare staffing experience preferred. - Demonstrated success executing a territory penetration plan with clear and measurable outcomes. - Superior verbal and written communication skills are required, demonstrating the ability to communicate credibly with top decision-makers in major healthcare enterprises. - Professional presentation style and demeanor conveying warmth and professionalism over the telephone. - Comfortable with making multiple cold calls into healthcare organizations nationwide to successfully determine appropriate decision-makers. - Committed to achieving goals and resilient when client interest declines. - Demonstrated proficiency with geography, reading maps, and adjusting schedules, meetings, and travel times to United States time zones. - Demonstrated competency with Microsoft Office Suite products in a Windows © environment including, but not limited to, Outlook, PowerPoint, Excel, and Word. - Prior experience with a Customer Relationship Management (CRM) application is preferred, Salesforce © is ideal. - Ability to conduct Internet research in an efficient and productive manner. - Ability to multi-task and prioritize shifting responsibilities in a dynamic, quickly changing, client-driven environment with changing demands and, at times, conflicting assignments. Benefits - Competitive compensation, benefits, and wellness program. - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance - Disability Insurance - Voluntary Insurance - 401(k) plan - Tuition Assistance - Pet Insurance - Variety of Wellness options through Burnalong, including a robust online platform of classes and programs as well as local gym access.

Role Description We're looking for personable, motivated individuals who enjoy working with people and delivering outstanding service. As a Client Relations Advisor, you'll serve as a key resource for clients, helping answer questions, coordinate requests, and provide a positive experience throughout every interaction. This remote opportunity is ideal for individuals who enjoy communication, relationship-building, and helping others achieve their goals in a professional and supportive environment. - Serve as a primary point of contact for client communications - Assist with inquiries, requests, and service-related needs - Provide timely updates, guidance, and helpful information - Help coordinate arrangements and ensure important details are communicated clearly - Monitor ongoing client activities and follow up when necessary - Maintain accurate records and documentation within company systems - Support clients with changes, updates, and general assistance requests - Collaborate with team members to help deliver exceptional service experiences - Utilize company resources and technology platforms to support daily activities - Participate in training sessions and continuous learning opportunities Qualifications - Strong verbal and written communication skills - Excellent interpersonal and relationship-building abilities - Strong organizational skills and attention to detail - Ability to manage multiple responsibilities effectively - Comfortable working with digital tools and online systems - Self-motivated with the ability to work independently - Reliable internet access and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain Requirements - Enjoy helping others and creating positive experiences - Build trust through professional communication - Stay organized and dependable in a remote setting - Adapt quickly to new information and changing priorities - Take initiative and work well with minimal supervision - Have an interest in customer relations, hospitality, client support, travel services, administration, or remote career opportunities Benefits - Fully remote work opportunity - Flexible scheduling options - Comprehensive training program - Ongoing mentorship and team support - Opportunities for professional growth and advancement - Performance-based incentives and recognition - Access to travel-related discounts and industry perks - Positive and collaborative team environment

• Lead end-to-end Oracle Cloud PLM and F4PLM implementations from discovery through go-live and hypercare. • Build trusted relationships with executive stakeholders and lead steering committee meetings. • Own solution design, project delivery, scope, quality, budget, and client satisfaction. • Lead presales activities, including demonstrations, discovery workshops, estimates, and solution proposals. • Guide clients on Oracle Cloud PLM, Oracle Integration Cloud (OIC), Redwood UI, integrations, and data migration strategies. • Mentor senior consultants, establish delivery best practices, and contribute to the continued growth of our consulting practice. • Identify opportunities to expand client value through additional Oracle Cloud solutions and services.

• Manage and develop a portfolio of brokers, strengthening relationships and identifying growth opportunities. • Monitor performance metrics and propose actions to improve results. • Ensure prompt service, resolve inquiries, and follow up on commercial requests.