• Lead the administration, optimization, and security of all SaaS applications — including Microsoft 365, Google Workspace, and other workplace collaboration tools — ensuring platforms are secure, scalable, and fully aligned with business needs. • Manage and enforce identity and access management (IAM) policies — overseeing SSO solutions, Microsoft Entra, MFA, conditional access policies, and least privilege access to ensure secure and appropriate access to all cloud resources. • Enforce Zero Trust principles across SaaS environments — implementing and maintaining data protection policies, backup strategies, data retention, and disaster recovery plans for all workplace cloud services. • Develop and implement workflow automation solutions — using Power Automate, Zapier, PowerShell, Python, or API integrations to eliminate manual effort, improve productivity, and drive operational consistency at scale. • Identify and deploy self-service IT solutions that enhance the employee experience while reducing IT support overhead — evaluating and recommending new SaaS tools and cloud-based solutions proactively. • Collaborate with Security and Compliance teams to ensure SaaS environments meet all security, compliance, and regulatory requirements — including audit preparation and ongoing policy enforcement. • Partner with HR and People Operations to lead seamless employee onboarding and offboarding processes — ensuring every joiner is set up correctly and every leaver is fully deprovisioned without gaps. • Drive technology adoption programs across the organization — ensuring employees get maximum value from workplace tools through clear communication, training, and change management. • Provide technical guidance and mentorship to IT support teams on cloud and SaaS best practices — elevating the team's capabilities and building a culture of technical excellence. • Monitor and maintain cloud-based workplace infrastructure — proactively identifying risks, managing outages, and escalating issues with urgency and precision.

Role Description We are seeking a sharp, experienced Treasury Specialist to join our global team. In this role, you will help ensure the accuracy, reliability, and efficiency of our end-to-end treasury, payments, and FX flows. - Oversee daily treasury operations, execute FX trades, manage liquidity, monitor transactions, resolve payment issues, manage reconciliations. - Collaborate with product, engineering, compliance, and customer-facing teams to deliver an exceptional OTC desk and payments experience. - This role is ideal for someone who enjoys working at the intersection of treasury operations, FX, and technology, thrives in a fast-paced environment, and is excited to reinvent how treasury and FX trading work today. Qualifications - 3–5 years in payment operations, FX sales, FX brokerage, banking operations, or treasury management—ideally within a high-growth fintech, bank, or payments business. - Strong understanding of payments infrastructure (SWIFT, SEPA, ACH, card schemes, PSPs, virtual accounts) and FX settlement mechanics. - Hands-on experience executing FX transactions across G10, stablecoins, and Sub-Saharan African markets; comfortable reading market data, managing open positions, working with liquidity providers, and supporting FX sales. - Familiarity with stablecoin mechanics (USDC, USDT, etc.) and on-chain payment flows is a strong advantage. - Advanced Excel / Google Sheets; experience with TMS or payment operations platforms; comfort with data and reconciliation tooling; strong user of AI tools. - Excellent analytical skills, high attention to detail, strong cross-functional communication, ability to manage multiple priorities in a fast-paced environment, and strong relationship management. Requirements - Oversee and execute daily payment operations across multiple rails (SWIFT, SEPA, ACH, PIX, SYGMA, RTGS, SICA, Fedwire, UAEFTS, NIP virtual accounts, on-chain transfers, etc.). - Monitor payment flows in real time, proactively identifying delays, exceptions, or failed transactions and driving swift resolution. - Serve as first/second-line support for customers and internal teams on FX and payment-related inquiries, ensuring timely and accurate responses. - Collaborate with engineering and product teams to automate and optimize internal treasury tools, payment workflows, and operational controls. - Identify and escalate systemic payment issues, partnering with technical teams to implement permanent fixes. - Execute FX spot, forward, and swap trades on behalf of Nilos and its clients across multiple currency pairs and emerging-market corridors. - Monitor currency markets, macroeconomic developments, liquidity conditions, and stablecoin dynamics to inform trading decisions. - Provide daily competitive FX pricing and market color to clients and the internal sales team. - Manage the FX trade lifecycle from execution through settlement, ensuring accurate booking, confirmation, and reconciliation. - Support FX sales by building and maintaining relationships with clients, liquidity providers, and banking partners to ensure best execution and competitive spreads. - Forecast liquidity requirements across fiat and digital asset balances to support ongoing and upcoming payment flows. - Monitor and optimize cash and stablecoin positions across accounts, entities, and currencies in real time. - Manage prefunding and rebalancing of liquidity pools to minimize idle balances and funding gaps. - Coordinate drawdowns, repayments, and utilization of credit lines and banking facilities across providers. - Support daily reconciliation of banking provider positions, liquidity accounts, and on-chain wallet balances. - Investigate and resolve FX, payment, and reconciliation discrepancies accurately and within agreed SLAs. - Prepare and distribute daily, weekly, and monthly treasury reports covering cash positions, FX P&L, payment volumes, and exceptions. - Support month-end close with accurate treasury and intercompany accounting entries. - Adhere to and actively support KYB/KYC policies, AML monitoring, and applicable regulatory requirements across jurisdictions. - Maintain robust operational controls and audit trails for all treasury and payment activities. - Support internal and external audits by providing documentation, evidence, and reconciliations as required. Benefits - The opportunity to reshape treasury and FX operations using best-in-class tools. - Direct exposure to the inner workings of a fast-growing fintech reinventing cross-border payments. - A front-row seat to global treasury flows and unique opportunities across emerging markets. - A competitive and unique compensation package, including a performance-based bonus scheme. - Flexible, remote-friendly working arrangements with a global team. - Professional development support and the chance to grow with the company as it scales.

• Contacting suppliers for order updates and cancellations • Ensuring orders are being shipped and delivered in a timely manner • Monitoring shipping status and investigating lost, missing, or damaged packages. • Calling suppliers and getting status of past due orders • Processing cancellation requests from the customer service team • Processing FedEx missing tire cases and performing investigations, when needed • Processing sales orders for Tires-Easy owned locations • Performing inventory audit trails and adjustments • Being available on phones for warehouse questions regarding orders • Assist our Strategic Partnership Director with onboarding of new suppliers and other tasks

• Build the global deal operations workflow for intake, routing, approval readiness, SLAs, escalation paths, and exception handling. • Own approval readiness in DealHub CPQ, including required fields, quote quality checks, approval context, discount rationale, and downstream handoff inputs. • Maintain practical process documentation, templates, and decision rules so Sales can move standard deals through documented paths. • Support Sales and Sales Leadership on deal construction across new business, renewal, expansion, multi-year, ramped, multi-product, and non-standard commercial requests. • Translate deal strategy into approval-ready constructs with clear value exchange, risk flags, concession logic, billing terms, contract timing, and implementation assumptions. • Partner with Deal Strategy, Customer Success, Product / Packaging, and Finance when commercial design affects retention, expansion, product adoption, or reporting. • Engage Legal on non-standard terms, contract language, execution path, risk ownership, and customer-requested changes. • Coordinate with Finance on revenue recognition inputs, billing terms, payment terms, start dates, product lines, order form clarity, and required approval evidence. • Maintain pre-signature checks for deals with rev rec, billing, custom terms, or product readiness risk. • Participate in pricing and packaging execution and strategy support so decisions can be turned into field process, DealHub CPQ logic, approval paths, and reporting readiness. • Support NPI rollout by defining deal rules, quote requirements, launch constraints, fallback paths, and field guidance for early transactions. • Track whether pricing, packaging, or NPI changes create quote exceptions, approval confusion, billing defects, or customer handoff issues. • Own the operating handoff from approved quote to order, billing, commissions, reporting, and customer lifecycle records. • Run the deal operations cadence with KPI packs, defect logs, root-cause reviews, action owners, and process improvements. • Identify automation and AI use cases tied to intake, routing, approval summaries, quote checks, documentation, and measurable cycle-time reduction.