Function Health

Role Description We're seeking an Associate Creative Director to help lead the conceptual and executional direction of Function Health's brand. This role sits at the intersection of big-platform thinking and hands-on craft—someone who can develop ideas from the first brief all the way through final execution across every surface where Function shows up. - Drive the creative development of campaigns, social content, brand moments, and hero executions. - Bring a strong conceptual point of view and a sharp understanding of what resonates on social. - Translate Function's mission into work that is clear, compelling, culturally relevant, and built to perform across platforms. - Concept, script, and create ideas that feel native to the way audiences engage with content today. - Manage and mentor junior creatives, providing clear direction, thoughtful feedback, and a creative environment where great work can thrive. - Collaborate cross-functionally with Brand, Marketing, Clinical, and Production teams to ensure creative work is aligned, on-strategy, and executed with precision. - Stay ahead of cultural trends, platform shifts, creator behaviors, and competitive creative to ensure Function's work remains fresh, relevant, and category-leading. Qualifications - 8–10+ years of experience in creative roles at an agency, in-house brand team, or content studio. - Portfolio that demonstrates exceptional conceptual thinking, strong storytelling, and platform-native execution. - Proven experience developing campaigns and content specifically built for social. - Strong conceptual foundation: ability to develop a platform idea, script compelling creative narratives, and extend concepts across multiple formats, channels, and moments. - Demonstrated experience creating social-first content and creative systems that balance brand storytelling with audience engagement and platform behavior. - Demonstrated experience managing and mentoring creative talent, with a track record of elevating team output. - Fluent across both copy and art direction. - Exceptional presentation and communication skills. - Ability to move fast without sacrificing quality. Requirements - Ruthless Prioritization: We don’t let perfect get in the way of progress. - Member-First, Always: We design and deliver like we’re caring for someone we love. - One Team, Moving Fast: We are aligned in purpose, prioritization, and speed. - Radical Ownership, Relentless Execution: We don’t just ship– we own outcomes and drive results. - Mission Over Ego: We are ruthlessly aligned to our mission– and leave ego at the door. - Sustained Integrity in Every Detail: We earn trust by obsessing over accuracy, quality, and clarity in everything we do. Benefits - Competitive salary and benefits package. - Flexible working hours. - Dynamic work environment where creativity and innovation are encouraged.

Role Description We're looking for a seasoned Program Manager to serve as a connective force across our organization — someone who thrives in fast-moving environments, earns trust through creating clarity and direction for teams, and makes complex work feel organized and achievable. You'll partner closely with business leaders and cross-functional teams to build the systems, processes, and communication rhythms that keep critical initiatives on track. This is a high-visibility role that sits at the intersection of operations, strategy, and execution. You'll be exposed to sensitive business matters and expected to handle that information with the utmost professionalism. This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact—we’d love to meet you. Key Responsibilities - Own the end-to-end program management of complex, cross-functional initiatives from planning through delivery. - Build and maintain systems, templates, and workflows that bring structure to ambiguous or fast-changing work. - Serve as a key partner to senior leaders and functional teams, helping them plan, prioritize, and communicate effectively. - Identify risks, dependencies, and gaps early — and drive resolution before they become blockers. - Prepare executive-level communications, briefings, and materials with appropriate sensitivity. Qualifications - 7+ years of program or project management experience, ideally in a high-growth technology company or startup environment. - Demonstrated experience handling confidential information with discretion and sound judgment. - Exposure to M&A processes — integration, diligence, or related work — even if not your primary focus. - Expert at bringing together cross-functional teams to execute effectively, being the driving force behind efficient implementation of roadmaps and project plans. - Exceptional written and verbal communication; you make complex things clear. - Strong systems thinking: you build structure where there isn't any, and improve it where there is. - A collaborative, partner-first mindset — you lead through influence, not authority. - High comfort and capability with navigating ambiguity, and the ability to pivot quickly without losing momentum. - Ability to form strong business relationships and build trust with partners. Nice to Have Items - Familiarity with tools like Notion, G Suite, and Asana. - Prior experience supporting executive stakeholders. - Passion for the health industry. Core Values - Ruthless Prioritization: We don’t let perfect get in the way of progress. We move quickly to drive value, not perfection. We prioritize what drives impact. We never compromise on standards of excellence. - Member-First, Always: We design and deliver like we’re caring for someone we love. We create calendar, actionable, human experience. We prioritize responsiveness, peace of mind, and outcomes. We empower members with truth, clarity, and care. - One Team, Moving Fast: We are aligned in purpose, prioritization, and speed. We gather diverse perspectives to make informed decisions. We clear paths for each other and move fast together. We communicate clearly and respectfully, rallying around shared goals. - Radical Ownership, Relentless Execution: We don’t just ship– we own outcomes and drive results. We act with urgency and precision. We anticipate, initiate, and follow through. We meet challenges with grit and pragmatism. We embrace new tech to deliver better outcomes. - Mission Over Ego: We are ruthlessly aligned to our mission– and leave ego at the door. We disagree and commit. We don't tolerate politics or withholding information. We operate with honesty, transparency, and respect. - Sustained Integrity in Every Detail: We earn trust by obsessing over accuracy, quality, and clarity in everything we do. We prioritize clinical precision– data must be right. We sweat the details because outcomes depend on them. Benefits - Competitive salary and benefits package. - Flexible working hours. - A dynamic work environment where creativity and innovation are encouraged. Important Notice Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.

Role Description As a Weekend Care Advisor, you will be the operational backbone ensuring a seamless member experience during off-hours, weekends, and holidays. This is primarily a backend operations role with customer-facing responsibilities, focused on executing the numerous detailed tasks required to move members through the Ezra screening process efficiently. - Drive process improvement, automation initiatives, and operational excellence. - Serve as a key contributor to product development through frontline insights. - Be the main point of contact for Ezra members throughout their journey on weekends, holidays, and after hours. - Work closely with the Clinical team and partner facilities to ensure all operational requirements are met for an exceptional member experience. - Orchestrate the complex workflow between clinical teams and scanning sites. - Proactively identify bottlenecks and implement solutions that enhance both efficiency and member satisfaction. Key Responsibilities - Execute and manage all backend operational tasks required to move members through the imaging team process efficiently during weekends, holidays, and evening hours. - Partner with sites to ensure weekend members are scheduled, paperwork is ready, and radiology reports and images are retrieved promptly. - Thoroughly understand and apply standard operating procedures to ensure high-quality service delivery. - Continuously seek ways to eliminate manual tasks and improve operational efficiency and member satisfaction. - Serve as the main point of contact for imaging members during off-hours, weekends, and holidays. - Proactively contact members to secure any missing medical information before their scan appointment. - Act as the weekend liaison for any site issues that arise, facilitating quick and effective resolution. - Work closely with the clinical team to ensure seamless handoffs and information flow. - Contribute to product development by identifying opportunities for improvements and reporting issues encountered during weekend, holiday, and after-hours operations. Qualifications - 1-5 years in a customer service and operations role. - Must be available to work weekends (Saturday and Sunday) and flexible to work holidays and evening hours as needed. - Bachelor’s or Higher. - Strong process management and execution skills with proven ability to handle complex, multi-step workflows efficiently and accurately. - Excellent customer service and communication skills. - Highly empathetic and able to understand and respond to the needs of customers. - Detail-oriented with excellent organizational and time-management abilities. - Analytical mindset with demonstrated ability to identify inefficiencies and propose solutions. - Comfortable with technology and able to quickly learn new systems and processes. - Ability to work independently and make sound decisions during off-hours with minimal supervision. - Familiarity with a medical environment is a plus. Schedule & Availability - Core Hours: Weekends (Saturday and Sunday). - Additional Availability: Evenings, holidays, and coverage during team absences. - Flexibility Required: Must be able to adjust schedule based on business needs and member demand. Benefits - Competitive Pay. - Flexible Part-Time Schedule: Perfect for those seeking work-life balance with weekend availability. - A culture that emphasizes continuous learning and personal growth. - Autonomous work environment with the satisfaction of being the go-to person for member support during off-hours. - Opportunity to transition into a full-time position as the company grows.

Role Description Make sure every person who wants to understand their biology gets a timely, well-crafted communication that moves them forward. The BYBO Coordinator owns the operational heartbeat of the lead nurture program — briefing, building, QA, and deployment — and plays a critical role in translating strategy into the moments that actually reach people. This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact—we’d love to meet you. Key Responsibilities - Own the operational execution of lead nurture campaigns — from brief intake through build, QA, and deployment in Iterable. - Build and configure email journeys, triggered sends, and one-off campaigns in Iterable per approved briefs from the BYBO Pillar Lead. - Conduct thorough QA on all outgoing campaigns — checking for rendering issues, broken links, suppression list accuracy, and segmentation logic before any send. - Manage deployment schedules and campaign calendars — ensuring the BYBO team never misses a send date. - Support brief creation by pulling standard performance reports (open rate, click rate, conversion by sequence) from Iterable and the BYBO dashboard. - Flag execution blockers, copy inconsistencies, or data issues to the BYBO Pillar Lead in real time — never letting a problem ship. - Coordinate with the shared support team (Copywriting, Design, Build) to track asset delivery and ensure campaigns are ready to deploy on schedule. - Maintain BYBO campaign documentation — SOPs, naming conventions, suppression logic, journey maps — so the team operates consistently as it scales. Qualifications - 1–3 years of experience in lifecycle marketing, email marketing operations, or CRM coordination — ideally at a consumer tech or digital health company. - Hands-on experience building and deploying emails in a marketing automation platform (Iterable, Braze, Klaviyo, or equivalent); Iterable experience is a strong plus. - Detail-oriented and process-driven — you catch errors before they ship and you build systems so errors don’t happen twice. - Strong communicator — you proactively update stakeholders on campaign status, flag blockers early, and document everything. - Comfortable working at pace in a fast-moving team where priorities shift and execution speed matters. - Eager to grow — this role is designed to support your development into a senior lifecycle marketer over time, with clear mentorship from the BYBO Pillar Lead and Head of Lifecycle CRM. Benefits - Competitive salary and benefits package. - Flexible working hours. - A dynamic work environment where creativity and innovation are encouraged. Core Values - Ruthless Prioritization: We don’t let perfect get in the way of progress. We move quickly to drive value, not perfection. We prioritize what drives impact. We never compromise on standards of excellence. - Member-First, Always: We design and deliver like we’re caring for someone we love. We create calendar, actionable, human experience. We prioritize responsiveness, peace of mind, and outcomes. We empower members with truth, clarity, and care. - One Team, Moving Fast: We are aligned in purpose, prioritization, and speed. We gather diverse perspectives to make informed decisions. We clear paths for each other and move fast together. We communicate clearly and respectfully, rallying around shared goals. - Radical Ownership, Relentless Execution: We don’t just ship– we own outcomes and drive results. We act with urgency and precision. We anticipate, initiate, and follow through. We meet challenges with grit and pragmatism. We embrace new tech to deliver better outcomes. - Mission Over Ego: We are ruthlessly aligned to our mission– and leave ego at the door. We disagree and commit. We don't tolerate politics or withholding information. We operate with honesty, transparency, and respect. - Sustained Integrity in Every Detail: We earn trust by obsessing over accuracy, quality, and clarity in everything we do. We prioritize clinical precision– data must be right. We sweat the details because outcomes depend on them.

Role Description Ensure that every health-triggered communication a member receives is delivered with care, accuracy, and the quality that reflects the trust they’ve placed in Function. The Navigating Care Coordinator owns the operational layer of the member journey — briefing, building, QA, and deployment — and plays a critical role in making sure that thoughtful, personalized strategy actually reaches members the way it was intended. This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact—we’d love to meet you. Key Responsibilities - Own the operational execution of member retention and upsell campaigns — from brief intake through build, QA, and deployment in Iterable. - Build and configure member journey touchpoints in Iterable — including onboarding sequences, engagement nudges, upsell campaigns, and at-risk intervention sends — per approved briefs. - Coordinate push and in-app campaign scheduling with the Build team to ensure multi-channel member moments (email + push + in-app) are deployed in sync. - Conduct thorough QA on all outgoing member communications — checking personalization tokens, suppression logic, rendering, and segmentation accuracy before any send. - Manage the Navigating Care campaign calendar — tracking launch dates, journey triggers, and send windows to ensure nothing slips. - Pull standard performance data (churn signals, engagement rates, upsell conversion) from the Navigating Care dashboard to support brief creation and weekly reporting. - Flag execution blockers, data discrepancies, or quality issues to the Navigating Care Pillar Lead immediately — ensuring nothing ships with errors. - Maintain Navigating Care campaign documentation — journey maps, segmentation rules, suppression lists, and naming conventions — for consistency and scalability. Qualifications - 1–3 years of experience in lifecycle marketing, CRM coordination, or email marketing operations — ideally at a subscription or consumer health company. - Hands-on experience building and deploying campaigns in a marketing automation platform (Iterable, Braze, Klaviyo, or equivalent); Iterable experience preferred. - Detail-oriented, reliable, and quality-obsessed — you treat every member touchpoint with care and you catch issues before they reach members. - Strong communicator with good project management instincts — you track moving pieces, update stakeholders proactively, and document your work. - Interest in health data and personalization — you understand that member-facing communications are tied to real health journeys, not just marketing campaigns. - Growth-oriented — this role is designed to develop you into a senior lifecycle marketer, with direct mentorship from the Navigating Care Pillar Lead and Head of Lifecycle CRM. Core Values - Ruthless Prioritization: We don’t let perfect get in the way of progress. We move quickly to drive value, not perfection. We prioritize what drives impact. We never compromise on standards of excellence. - Member-First, Always: We design and deliver like we’re caring for someone we love. We create calendar, actionable, human experience. We prioritize responsiveness, peace of mind, and outcomes. We empower members with truth, clarity, and care. - One Team, Moving Fast: We are aligned in purpose, prioritization, and speed. We gather diverse perspectives to make informed decisions. We clear paths for each other and move fast together. We communicate clearly and respectfully, rallying around shared goals. - Radical Ownership, Relentless Execution: We don’t just ship– we own outcomes and drive results. We act with urgency and precision. We anticipate, initiate, and follow through. We meet challenges with grit and pragmatism. We embrace new tech to deliver better outcomes. - Mission Over Ego: We are ruthlessly aligned to our mission– and leave ego at the door. We disagree and commit. We don't tolerate politics or withholding information. We operate with honesty, transparency, and respect. - Sustained Integrity in Every Detail: We earn trust by obsessing over accuracy, quality, and clarity in everything we do. We prioritize clinical precision– data must be right. We sweat the details because outcomes depend on them. Benefits - Competitive salary and benefits package. - Flexible working hours. - Dynamic work environment where creativity and innovation are encouraged.

Role Description This is not a strategy role. It is not a coordination role. It is a get-in-and-do-it role for someone who wants real ownership, moves fast, and finds energy in problems that have never been solved before. You will own the important projects that currently have no clear owner. You will work directly with leadership on high-priority initiatives that are undefined by design, because they are new. Each project starts from scratch: new domain, new constraints, no template. You will figure out what the right question is, get smart fast, and drive it all the way to done. The best version of this person is someone who would rather build the map than wait for one. You do the research, write the recommendations, make the call, and keep moving. If you are looking for a role where you can put your head down and execute on work that matters, this is it. This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission. If you’re looking for meaningful challenges, dynamic work, and the opportunity to make a real impact — we’d love to meet you. Key Responsibilities - Own projects end-to-end. From scoping the actual problem to delivering a finished outcome. These initiatives are high-priority and undefined by design. - Do the work. Research new domains from scratch, structure the problem, produce real outputs: recommendations, plans, frameworks. Not summaries of what others should do. - Write clearly and drive alignment. Turn ambiguous situations into a point of view leadership can act on. Keep stakeholders informed and bring the right people in at the right time. - Make decisions and move. You will not have perfect information. You will make the call anyway and adjust as needed. - Work across functions. Operations, product, clinical, legal, finance. You go where the project needs you, not where the org chart points. - Drive multi-million dollar initiatives from concept through execution, staying accountable for outcomes at every stage. Qualifications - Doer first. You do not delegate the hard parts. You go deep, get your hands dirty, and produce work product others can act on. - Moves fast under uncertainty. Comfortable without a playbook. Makes good calls with incomplete information and adjusts quickly when things change. - Writes well. Clear, structured, direct. You can take a complex situation and turn it into something people can act on. - Strong judgment. Knows which details matter and which do not. Spends time accordingly. - High ownership. Full accountability for outcomes, not just effort. Takes initiative without being asked. - Mission-driven. Genuinely believes preventive healthcare is one of the most important problems to get right and wants their work to be part of making it real. Requirements - 7+ years of experience with a track record of owning hard, ambiguous problems and driving them to completion. - Has built something from scratch. A team, product, process, or business. Understands what zero-to-one actually requires. - Has managed complex, multi-stakeholder projects where they were the one holding the thread together. - Can point to specific examples of turning a vague, undefined problem into a clear path forward and then executing it. - Strong written communication. You can show your work, and it holds up. Benefits - Base Salary: $180,000 - $210,000 - Stock options - Comprehensive health, dental, and vision plans for you and your family - Wellness and commuter benefits - Competitive vacation policy - A culture that emphasizes learning - Professional development budget for continued learning - Opportunity to directly impact our mission of saving lives through early cancer detection

Role Description We are seeking a creative and passionate Client Success Manager to join our growing team. You will work directly with our B2B clients (including employers, channel partners, and brokers) to enroll employees, maintain high client satisfaction, and expand account opportunities. - The ideal candidate can effectively manage a diverse portfolio of clients toward program excellence. - Personalize awareness and enrollment strategies. - Work cross-functionally to get the job done. - Navigate ambiguity and excel in a fast-paced environment. - Your contributions will play a critical role in shaping the future of our client and member experience as we scale from hundreds of thousands of members to millions. - Travel is expected for this role on an occasional basis, approximately every other month. Key Responsibilities - Manage client relationships: - Serve as the primary point of contact for a portfolio of clients. - Build trusted relationships, work toward client goals, and develop tailored plans for success. - Demonstrate and maximize client value: - Own client reporting, invoicing, and ROI. - Proactively identify risks and opportunities. - Host quarterly business reviews. - Drive enrollment: - Collaborate with clients to design and deliver targeted awareness and activation campaigns that maximize sign-ups. - Guide renewal and expansion: - Partner with clients and Function sales team to expand the eligible population, client contribution, and scope of covered products. - Optimize account health: - Track and report on key client success metrics, surface risks early, and develop action plans to maintain strong engagement. - Collaborate cross-functionally: - Work closely with Operations, B2B, and Data teams to address client needs, surface feedback, and improve delivery. - Champion client advocacy: - Engage customers as references, collect testimonials, and facilitate case studies. - Leverage success stories to highlight the value and impact of Function services. - Inspire senior client leaders: - Guide our partners in driving improvements in the health, well-being, and cost profile of eligible populations. Qualifications - 5+ years in client success, account management, or client-facing role in a high-growth startup. - Expertise with employee benefits, particularly health/wellness programs. - Experience driving B2B2C enrollment, including designing and implementing campaigns. - Background in the healthcare, wellness, public health, or benefits industry. - Experience using AI tools to increase efficiency and extend capabilities. - Comfort navigating (and leading) in a rapidly growing business, with an entrepreneurial mindset and positive attitude. - Excellent presentation skills. - Proven ability to manage client relationships, juggle multiple accounts, and maximize client retention and expansion. - Experience with Salesforce or a similar CRM (e.g., HubSpot, Gainsight, etc.). - Exceptionally organized, detail-oriented, and clear in both verbal and written communication. - Resourceful and proactive, with an owner’s mentality and a growth mindset. Core Values - Ruthless Prioritization: - We don’t let perfect get in the way of progress. - We move quickly to drive value, not perfection. - We prioritize what drives impact. - We never compromise on standards of excellence. - Member-First, Always: - We design and deliver like we’re caring for someone we love. - We create clear, actionable, human experiences. - We prioritize responsiveness, peace of mind, and outcomes. - We empower members with truth, clarity, and care. - One Team, Moving Fast: - We are aligned in purpose, prioritization, and speed. - We gather diverse perspectives to make informed decisions. - We clear paths for each other and move fast together. - We communicate clearly and respectfully, rallying around shared goals. - Radical Ownership, Relentless Execution: - We don’t just ship—we own outcomes and drive results. - We act with urgency and precision. - We anticipate, initiate, and follow through. - We meet challenges with grit and pragmatism. - We embrace new tech to deliver better outcomes. - Mission Over Ego: - We are ruthlessly aligned to our mission—and leave ego at the door. - We disagree and commit. - We don't tolerate politics or withholding information. - We operate with honesty, transparency, and respect. - Sustained Integrity in Every Detail: - We earn trust by obsessing over accuracy, quality, and clarity in everything we do. - We prioritize clinical precision—data must be right. - We sweat the details because outcomes depend on them. Benefits - Competitive salary and benefits package. - Flexible working hours. - Dynamic work environment where creativity and innovation are encouraged. Important Notice Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.

Role Description The Member Support Manager is responsible for owning team performance, operational strategy, and organizational effectiveness across a team of support agents, Leads, and Senior MSAs. This role reports to the Senior Manager of Member Support. You will oversee a team dedicated to providing comprehensive support to members across SMS, phone, email, and live chat. As Manager, you will: - Monitor key performance indicators - Drive process improvements - Own staffing and planning decisions that enable the team to scale effectively over time This role carries direct people management responsibility for multiple Leads and Senior MSAs, while supporting and calibrating Leads in their ownership of MSA performance. You will own formal performance management at the Lead and Sr. MSA level, including evaluations, documentation, and improvement plans. You will also play a leadership role within the broader Member Success organization by: - Driving cross-functional alignment - Owning operational improvements - Partnering closely with the Sr. Manager of Member Support on scaling the Member Support function Note: Given our team is dispersed across various timezones and working days (Monday–Sunday), there could be a need as we continue to evolve this role to be available on weekends. Qualifications - Adaptive, strategic thinker with strong operational judgment - Able to quickly shift between tactical needs and long-term priorities without losing sight of team performance or business goals - Proven ability to manage and develop leaders - Experience coaching and holding team leads or senior contributors accountable - Strong performance management and accountability mindset - Ability to prioritize and operate with autonomy - Operational and systems-oriented thinking - Strong leadership and communication skills - Ability to balance business needs with team health - Excellent written and verbal communication skills, with strong execution of brand voice Requirements - Oversee team performance and ensure adherence to KPIs and quality expectations at all levels — MSA, Sr. MSA, and Lead - Coach, develop, and hold Leads and Sr. MSAs accountable for performance standards - Conduct biweekly 1:1s with Leads and Sr. MSAs - Monitor and report on KPIs, performance metrics, and member contact trends - Own week-to-week and forward-looking staffing strategy and workload planning - Identify opportunities to streamline workflows and improve documentation - Partner with internal teams to address operational challenges Benefits - Competitive salary and benefits package - Flexible working hours - Dynamic work environment where creativity and innovation are encouraged

Role Description We’re hiring a Product Counsel to join our in-house Legal team to partner closely with Product, Engineering, Data, and GTM teams as we build and launch new health products at scale. This role sits at the center of innovation and risk, helping the company move quickly while navigating complex regulatory, privacy, and product considerations—especially as we expand into AI-driven healthcare tools and services involving PHI. You’ll be responsible for ensuring legal keeps pace with a high-velocity product roadmap, advising on everything from product design to go-to-market strategy. Key Responsibilities: - Embed with Product & Engineering teams to advise on legal risk across the full product lifecycle (0→1 launches, iterations, and feature updates). - Provide practical, business-oriented guidance on product, privacy, and regulatory considerations in a fast-moving environment. - Counsel on AI/ML-enabled products, including tools that process, store, or transmit PHI and sensitive health data. - Partner with Data, Security, and Compliance teams on privacy frameworks, data use, and governance. - Advise on consumer health, digital health, and regulated product offerings, ensuring alignment with applicable laws and industry standards. - Support go-to-market strategy, including product positioning, claims, and risk mitigation. - Build scalable legal processes, templates, and frameworks to support rapid product development. - Collaborate cross-functionally with Legal, Compliance, Security, and Operations to enable safe and efficient scaling. Qualifications - 5–7+ years of legal experience, with strong preference for in-house product counseling experience. - Background at a high-growth startup or technology company, ideally in health tech, digital health, or AI. - Demonstrated experience supporting rapid product development cycles (frequent launches, iterations, and updates). - Strong familiarity with privacy and data protection laws (e.g., HIPAA, consumer data frameworks). - AI/ML product considerations, including emerging regulatory and risk landscapes. - Experience advising on products involving PHI or sensitive health data. - Ability to translate complex legal concepts into clear, actionable guidance for non-legal stakeholders. - Strong judgment, with a bias toward enabling the business while managing risk. - Comfortable operating in ambiguity and fast-paced environments. Requirements - Experience supporting AI-based healthcare or data-driven products (great-to-have). - Familiarity with consumer health or DTC healthcare models (great-to-have). - Experience building or scaling legal infrastructure in early-stage environments (great-to-have). - Exposure to product counseling across both B2C and B2B2C motions (great-to-have). Benefits - Competitive salary and benefits package. - Flexible working hours. - Dynamic work environment where creativity and innovation are encouraged. Company Description Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. We are redefining how individuals understand, measure, and improve their health by moving beyond reactive care and enabling proactive, data-driven insight into human biology. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024, and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health. Function recently announced a $298M Series B and is entering its next chapter of growth. As we scale, the quality and durability of our People systems, data, and insights will directly shape our ability to attract, retain, and support exceptional talent. At Function, we celebrate diversity and are committed to building an inclusive and equitable workforce. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, veteran status, marital status, ancestry, or any other characteristic protected by applicable law. Join the Function Health team and become a part of our mission to revolutionize healthcare. Work with us to make a difference in the lives of thousands, ensuring a healthier future for all.

Role Description Function Health is building a lean, automation-first compliance program that is agile enough to adapt to both security and privacy requirements. From SOC 2 and HIPAA to CCPA and beyond, the program must be ready to respond to whatever the task demands. This requires an individual who can see the totality of the problem and not just a piece of it. As a Security Program Manager, you'll support and execute our compliance operations, partner with cross-functional teams to enable compliant product growth and unblock business deals, and help ensure our controls and policies scale with the business. This role is hands-on and impact-driven: you'll be a key contributor to audit readiness, run day-to-day compliance and privacy operations, and help Function meet the trust expectations of our members, partners, and regulators. Key Responsibilities - Execute SOC 2 Type II and HIPAA compliance operations, including evidence collection, control testing, and audit readiness. - Coordinate audit activities with auditors, external assessors, and internal stakeholders under the direction of compliance leadership. - Maintain and update a unified control framework that maps SOC 2, HIPAA, and future frameworks (e.g., HITRUST). - Drive vendor and third-party risk management, including onboarding reviews, risk assessments, and BAA/DPA tracking. - Understand privacy obligations (HIPAA Privacy Rule, GDPR, state laws) and design solutions with a privacy-first focus. - Partner with Sales and Legal to support business deals, including security questionnaires and contractual agreements. - Execute quarterly compliance rituals: access reviews, risk register updates, policy acknowledgments, and training compliance. - Translate regulatory requirements into engineer-friendly tickets, policy updates, and compliance summaries. - Identify and implement opportunities for automation in compliance workflows (evidence collection, access certifications, vendor reviews). - Coordinate privacy operations, including data retention, deletion, and handling of member data requests. - Build awareness across the business so compliance and privacy are seen as enablers, not blockers. Qualifications - 4–7 years of experience in compliance, GRC, or risk management, ideally in SaaS or healthtech. - Strong knowledge of SOC 2 and HIPAA; familiarity with privacy frameworks such as GDPR, CCPA/CPRA, or HITRUST. - Experience supporting audits end-to-end and preparing documentation for external parties. - Experience coordinating across functions (Engineering, IT, Legal, Ops) to implement and sustain controls. - Ability to connect regulatory requirements to business context and communicate tradeoffs clearly to technical and non-technical stakeholders. - Familiarity with compliance automation tools (Vanta, Tugboat Logic, ConductorOne) and cloud environments (Okta, GCP, GitHub). - Strong communication skills; able to draft policies, auditor-facing documentation, and compliance summaries. - Ability to work cross-functionally to support secure, compliant patterns without slowing down business goals. - Bonus: experience with healthcare data protection or supporting privacy programs in regulated industries. Benefits - Competitive salary and benefits package. - Flexible working hours. - Dynamic work environment where creativity and innovation are encouraged. Core Values - Ruthless Prioritization: We don’t let perfect get in the way of progress. We move quickly to drive value, not perfection. We prioritize what drives impact. We never compromise on standards of excellence. - Member-First, Always: We design and deliver like we’re caring for someone we love. We create calendar, actionable, human experience. We prioritize responsiveness, peace of mind, and outcomes. We empower members with truth, clarity, and care. - One Team, Moving Fast: We are aligned in purpose, prioritization, and speed. We gather diverse perspectives to make informed decisions. We clear paths for each other and move fast together. We communicate clearly and respectfully, rallying around shared goals. - Radical Ownership, Relentless Execution: We don’t just ship– we own outcomes and drive results. We act with urgency and precision. We anticipate, initiate, and follow through. We meet challenges with grit and pragmatism. We embrace new tech to deliver better outcomes. - Mission Over Ego: We are ruthlessly aligned to our mission– and leave ego at the door. We disagree and commit. We don't tolerate politics or withholding information. We operate with honesty, transparency, and respect. - Sustained Integrity in Every Detail: We earn trust by obsessing over accuracy, quality, and clarity in everything we do. We prioritize clinical precision– data must be right. We sweat the details because outcomes depend on them.