• Own regional PS P&L and revenue targets • Monitor operational metrics for efficiency • Deliver resource capacity plans and forecasts • Oversee successful project implementations • Streamline project lifecycle for customer value

• Responsible for the successful operation of Refuge for Women programs • Leadership in fundraising and development • Program oversight • Staff and advisory board development • Ensuring financial sustainability and health of local program • Representing Refuge for Women in the community • Cultivating donor and community relationships to sustain and grow the mission

• Lead initiatives that strengthen MSO performance, drive engagement, and enable consistent execution across the organization. • Build and implement scalable systems to track key performance indicators (KPIs) across MSOs, Affinity Groups, and the overall platform. • Establish processes for consistent data collection, validation, and reporting to ensure accuracy and reliability of performance metrics. • Create regular strategic performance reports for the SOG, MSO leadership teams, and MSO Boards, highlighting key insights, trends, and areas of opportunity. • Develop dynamic dashboards for real-time performance monitoring across MSOs and Affinity Groups. • Analyze performance data to identify trends, gaps, and opportunities for improvement across all MSOs and Affinity Groups. • Collaborate with the VP, MSO Value Creation, and Affinity Groups to define strategies for improving operational and financial metrics. • Partner with the Data and AI Affinity Group to leverage advanced analytics and predictive modeling to enhance decision-making and drive measurable improvements. • Work closely with MSO leadership teams and Affinity Groups to ensure alignment between performance tracking and Value Creation Plans (VCPs). • Support the integration of new MSOs into the platform by establishing performance tracking frameworks that align with their unique goals and challenges. • Facilitate knowledge sharing across MSOs and Affinity Groups to promote best practices and accelerate growth. • Identify and implement initiatives to improve KPIs across operational, clinical, and financial dimensions. • Collaborate with the Integration Management and IT Infrastructure TAGs to streamline workflows and optimize processes that enhance performance outcomes.

• Create, implement, and manage a comprehensive donor engagement and stewardship strategy. • Build lasting relationships with supporters across all revenue streams (including monthly donors, major donors, foundations, and corporate partners). • Ensure donors feel deeply connected to Watch Duty’s mission, valued for their support, and confident in the impact of their giving. • Actively prospect and cultivate new donors in partnership with the Chief Impact Officer. • Maintain a strong external presence, representing Watch Duty with clarity and credibility in donor-facing settings. • Serve as a primary relationship manager for many donors, building trust-based, long-term partnerships. • Plan and execute donor calls, meetings, briefings, and events. • Adapt donor engagement strategies and communications as disasters emerge and evolve. • Build and maintain scalable donor relations systems and processes that support Watch Duty’s rapid growth.