• Reporting to the SVP, Large Format, the Sr. Director, Large Format Regional Accounts is a strategic and executional leader responsible for managing key Large Format retail relationships and leading a team of Key Account Managers. • Support enterprise growth goals by executing customer strategies, building high-impact joint business plans, and aligning cross-functional initiatives across assigned channels of business. • Translate corporate direction into actionable retail plans, guide team performance, and act as a key liaison between field sales, internal stakeholders, and retail customers. • Requires a highly driven, customer-first leader with strong analytical capabilities, people development skills, and the ability to operate at both a strategic and tactical level.

• Serve as the chief advocate and primary subject matter expert on Tools & Outdoor master data that enables our sales, marketing and analytics teams • Define and set the strategic vision, direction, priorities, and roadmap for both the data and related process and quality programs based on company strategy and priorities • Work closely with business teams and other data process and management initiatives to build an integrated and cohesive data ecosystem for our company and articulate its value • Oversee a team of senior managers, each accountable for specific capabilities, ensuring timely delivery of objectives, ongoing team development, and effective cross-team collaboration and alignment • Present regular updates on program progress and future roadmap to program Steering Committees • Lead Agile development initiatives for constituent technologies (including Appian, Salsify, Snowflake, etc.), ensuring adherence to best practices and achievement of roadmap milestones • Advise on other large-scale data programs and participate in steering committees and councils within the organization • Hold final decision-making authority for managed programs, encompassing data model design, data ingestion processes, and technology selection • Develop and manage program budgets and headcount plans in collaboration with senior managers and the Sr. Director • Maintain strong working relationships with IT leaders responsible for the technologies leveraged by your programs • Lead the Product Data Council, facilitating discussion, ensuring business outcomes are being met and refining new business requirements • Ensure all program outputs are consistently high-quality, delivered on time, and accurately meet requirements • Proactively identify and escalate areas of concern, conflict, or risks to program scope, providing recommended corrective actions to the Sr. Director of Data, Process & Analytics.

Role Description We are currently seeking a Client Executive Senior Director - Banking - Charlotte or Atlanta to join our team in Charlotte, North Carolina (US-NC), United States (US). In this role, you will serve as a trusted partner to major banking clients, engaging with C‑level leaders to guide business transformation through technology, digital modernization, and enterprise solutions. - Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions. - Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development. - Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership. - Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs. - Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions. - Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience. - Collaborate with internal and external partners to develop tailored proposals and solution strategies. - Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics. Qualifications - 12+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security. - 8+ years of account leadership experience managing complex client engagements and financial performance. - 5+ years of domain expertise in the Banking or Financial Services industry. - Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders. - Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration. - MBA or prior work in consulting practice is a plus. - Ability to travel 40–50% as needed. Benefits - Dynamic work environment. - Opportunities for professional growth. - Chance to make a significant impact on clients' success. - Eligible for company benefits that may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

• Design and launch Tempo’s customer advocacy program: how it’s structured, how advocates are recruited and recognized, and how we measure whether it’s working • Own the tech stack decisions that make this program run. • Set goals, measure results, and report progress to leadership regularly. • Work with Customer Success to identify customers who are seeing real value from Tempo and are open to sharing their experiences. • Build real relationships with those customers. • Develop a mix of advocates across industries, company sizes, and use cases so Sales always has a relevant, well-matched reference to share. • Work with customers to produce case studies, video stories, and written testimonials that show what Tempo actually delivers for real teams. • Grow the volume and quality of Tempo’s reviews on sites like G2 and TrustRadius. • Find and prepare customer speakers for webinars, events, and other marketing programs. • Make sure Sales has what they need for active deals, with the right advocate matched to the right opportunity automatically. • Partner with Content, Demand Generation, Product Marketing, and Sales Enablement so customer stories are used across the business. • Bring the customer perspective into conversations across the organization. • Build a community space where Tempo advocates can connect with each other and with us over time.