• Follow up on marketing-generated leads and inbound inquiries • Conduct outreach to K-12 school districts, charter schools, private schools, and junior colleges • Identify and engage decision-makers including principals, assistant principals, curriculum directors, student services leaders, counselors, and district administrators • Schedule and participate in virtual presentations and product demonstrations • Build relationships with school leaders and educational stakeholders • Maintain accurate records of outreach activities and sales efforts • Provide daily activity summaries and pipeline updates • Collaborate with leadership on market strategy and expansion efforts • Help develop and refine messaging for the K-12 and post-secondary education markets

• Serve as the primary relationship lead for assigned clients and coordinate with internal partners to align communication, priorities, and operational support. • Develop and execute account plans that support revenue growth, profitable deal structures, and long-term client partnerships. • Identify, qualify, and advance pipeline opportunities that increase portfolio performance, contribution margin, and product adoption. • Lead contract renewals and renegotiations to secure favorable business outcomes and support client retention. • Build relationships across multiple client stakeholder levels and collaborate with internal subject matter experts to implement growth strategies. • Meet assigned revenue goals through renewals, cross-sell opportunities, and consultative solution positioning across the client portfolio. • Monitor client satisfaction, resolve business issues, and manage day-to-day portfolio activities to support retention and financial performance.

Role Description Enterprise Account Managers ensure our largest customers maximize the value of using Jumio’s ID Verification products – helping them to eliminate identity fraud and onboard customers quickly and securely. There is also a significant commercial emphasis on achieving substantial revenue growth within these accounts by identifying new areas and use cases for our market-leading products. Enterprise Account Managers are responsible for a major portion of Jumio’s revenue and play a critical role in managing our highest-value accounts. Balancing customer satisfaction with commercial objectives, this role directly impacts our revenue, customer retention, and EBITDA growth. - Leading the overall long-term strategy and relationships across the assigned enterprise account portfolio. - Achieving significant financial targets and growth across a range of large accounts in various industries. - Work with management to define account strategies and identify opportunities for business expansion. - Interact with clients to ensure high levels of customer satisfaction through a consultative approach. - Develop and execute comprehensive account plans, consistently meeting and exceeding targets. - Articulate compelling value propositions about Jumio’s services to drive client engagement and satisfaction. - Work cross-functionally with Solution Engineering, Marketing, and Finance teams to maximize account growth and service excellence. - Draft and present detailed business reports, providing insights and updates on account performance. - Provide valuable feedback to Product and Marketing teams to continuously enhance our products and the value delivered to clients. Qualifications - 8+ years experience as a SaaS Account Manager with a proven track record of managing key accounts and achieving revenue targets. - Experience within the identity verification sector is a benefit. - Strong retention and growth success within multi-million dollar accounts. - Positive attitude, team-oriented, and a self-starter who can work independently and collaboratively to achieve account goals and contribute to the organization’s success. - Proven experience in managing high-value enterprise accounts with a focus on land and expand motions. - Evidence to show ability to build deep relationships across existing and new use cases on a Global scale. - Experience with Salesforce or similar CRM tools for managing accounts and tracking performance. - Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and effectively. - AI proficient. - Professional, ambitious, determined, and results-oriented mindset. Requirements - The hiring range for this position is from $133,801 - $161,746. This represents the base salary, based on Jumio’s US national salary band for the role. Geographical adjustment is applied for tier 1 locations and more may be available based on your skills and experience. - This position also qualifies for uncapped sales commission. - Excellent benefits including medical and dental insurance, health and wellness, peer recognition, flexible time off, and 401K match are also provided for all US employees. Jumio Values - Integrity - Diversity - Empowerment - Accountability - Leading Innovation Equal Opportunities Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. Company Description Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.

Title: Global Key Account Director Location: USA - Woburn (MA) Full time As a Global Key Account Director, you will be responsible for developing and expanding relationships with some of our largest global enterprise accounts. You will play a critical role in driving revenue growth, managing complex negotiations and influencing brand, design, marketing, and technical initiatives for major brands. This role requires a combination of strategic thinking and consultative expertise to drive enterprise-wide agreements and long-term partnerships. Key Responsibilities: - Own and drive revenue growth across your portfolio of key global accounts. - Develop and execute territory and account plans to identify new opportunities. - Serve as a trusted advisor and initial point of contact for a wide range of stakeholders across branding, marketing, product development, and technology teams. - Lead complex negotiations and close large, multi-year enterprise agreements - Identify upsell opportunities by building deep client relationships and by understanding their evolving needs. - Work collaboratively with internal teams at Monotype including; product, engineering, studio, legal, finance, marketing and customer success, to deliver value-driven solutions. - Cultivate deep and meaningful relationships from executive (C-suite) to operational levels within your customers’ organization. - Stay ahead of industry trends, design, branding, marketing and type technology advancements. - Represent the company at industry events, conferences, and customer meetings to strengthen relationships and drive business development. What We’re Looking For: - 10+ years of enterprise sales experience as a media owner or advertising sales within brands, technology or SaaS company. - Proven track record of managing high-value accounts and driving strategic sales to exceed revenue targets. - An understanding or interest in typography, type technology, design, branding and marketing. - Strong business acumen with the ability to develop and execute strategic account plans. - Exceptional communication, negotiation, presentation and organizational skills. - Experience navigating complex procurement processes and engaging with C-level executives. - Ability to collaborate across cross-functional teams. - Self-motivated, resilient and a results-driven mindset. What’s In It for You: - Hybrid work arrangements and competitive paid time off programs. - Comprehensive commercial medical insurance coverage to meet all your healthcare needs. - Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales - A creative, innovative, and global working environment in the creative and software technology industry - Highly engaged Events Committee to keep work enjoyable. - Reward & Recognition Programs (including President's Club for all functions) - Professional onboarding program, including robust targeted training for Sales function - Development and advancement opportunities (high internal mobility across organization) - Retirement planning options to save for your future, and so much more! The US pay range for this position is $120,000.00 - $140,000.00 annual base salary for external candidates with the appropriate level of experience. Commissions will also be offered as part of this direct sales role. The final annual base salary offered will be based on location and experience level, and could be less for internal applicants depending upon experience. The job application window for this role is 30 days from the posting date.