Role Description This is a remote position. The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Oregon Department of Human Services (ODHS). OIS provides the technology systems and services that support more than 18,000 OHA and ODHS agency staff at local offices and facilities around Oregon. These systems and services help the two agencies determine client service program eligibility; provide medical, housing, food, and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and Oregon hospital facilities; and promote and protect the Oregon public health. Senate Bill (SB) 972 requires OHA to transition the Oregon Health Insurance Marketplace (OHIM) from a state-based marketplace using the federal platform (SBM-FP) to a state-based marketplace (SBM) using its own technology in time for open enrollment for plan year 2027. Specifically, OHA is required to procure and administer an information technology platform or service and call center, separate from the federal platform and call center, to provide electronic access to the health insurance marketplace in this state by November 1, 2026. Scope of Work: OHA seeks an experienced Tester to provide advanced testing support, guidance, and expertise to the SBM team. Contractor’s Key Person shall support both agile and traditional delivery teams by designing, executing, and validating user acceptance testing (UAT), as well as collaborating closely with business users to ensure systems meet requirements and deliver expected business value. Contractor’s Key Person shall serve as a subject matter expert in test design, test execution, defect evaluation, and testing process improvement. Tasks: - Review and analyze project requirements, user stories, process flows, and acceptance criteria for clarity, completeness, and testability. - Maintain and update the requirements traceability matrix (RTM). - Create, update, and maintain comprehensive test cases, test scenarios, and test suites. - Contribute to UAT test plans. - Develop and update test plans that outline scope, approach, schedule, resources, and risks. - Execute manual UAT test cases, log test results, and ensure proper validation of functional and non-functional requirements. - Participate in test case review sessions; identify candidates for automated testing as needed. - Conduct regression testing to validate system stability and verify fixes. - Support and sometimes lead bug hunts, exploratory testing, and ad hoc validation activities. - Log defects with clear reproduction steps, evidence, and expected behavior; retest defects and confirm resolution. - Conduct integration testing across systems, services, and interfaces. - Perform or support load, performance, security, integration and accessibility testing activities. - Prepare, request, or curate test data required for UAT. - Validate UAT readiness (requirements, data, environments, tools). - Participate in defect triage discussions; assist in determining priority, severity, and business impact. - Provide UAT guidance and support to business SMEs and testers during testing cycles and contribute to training, documentation, and testing best practices. - Develop and maintain testing best practices, training materials, templates, and documentation. - Provide daily/weekly test metrics, summaries, and status reports to stakeholders. - Participate fully in Scrum ceremonies (if applicable) including planning, refinement, standups, demos, and retrospectives. - Contribute to release readiness assessments and go/no go recommendations. - Learn and apply basic test automation concepts; collaborate with automation engineers as needed. - Continuously identify opportunities for improving testing processes, tools, documentation, and collaboration. - Participate in release readiness discussions. Qualifications - Strong understanding of UAT processes, SDLC, and agile methodologies. - Ability to analyze requirements and translate them into effective test cases. - Experience designing and executing complex test scenarios. - Proficiency in using test management and defect tracking tools (Azure DevOps, Jira, etc.). - Excellent analytical and problem-solving abilities. - Strong communication skills for working with both technical and non-technical audiences. - Ability to prioritize tasks and work independently with minimal direction. - Understanding of accessibility standards (e.g., WCAG), security testing fundamentals, and performance considerations. - Ability to identify risks and propose mitigation strategies. - Collaborative mindset and strong interpersonal skills. Requirements - Experience in a government or regulated environment. - Familiarity with test automation concepts (Selenium, Playwright, Robot Framework, etc.). - Experience preparing or managing test data. - Strong UAT or QA background with experience testing complex systems. Working Conditions - Remote setting following agency policy. - May involve tight deadlines during release cycles. - Requires coordination with cross functional teams and business partners across OIS and agency programs. Benefits - This position is approved for remote work. - Remote onboarding will be required for the first day. - The selected key person is expected to telecommute, as agreed to between the Agency Authorized Representative and the key person. - Telecommuting will be contingent upon the key person providing his/her own adequate computer, monitor(s), Internet connection, and telephone. - Access to Agency systems will be provided via VPN or similar software. - OHA/ODHS operates on standard business days (Monday - Friday, 8 a.m. – 5 p.m., Pacific Standard Time, except for Oregon holidays and business closures).