• Manage a large, complex grocery customer portfolio independently, balancing diverse go-to-market strategies with strong prioritization and planning. • Develop and lead customer plans that maximize distribution, shelf placement, merchandising, and promotion for Bumble Bee items. • Maintain a strong in-market presence through regular customer meetings, broker leadership, and store visits. • Lead forecasting excellence by managing volume planning, promotional planning, post-promotion analysis, and customer insights to support accurate inventory deployment across the supply chain and within applicable trade systems. • Partner cross-functionally with order processing, deductions management, category management, supply chain, and marketing to deliver strong customer outcomes. • Manage deductions for assigned customers proactively and drive timely resolution. • Build best-in-class knowledge of the shelf-stable seafood and meat categories through continuous learning. • Maintain the highest ethical and professional standards in all internal and external business interactions, including effective time management, communication, and meeting preparation.

• Follow up on marketing-generated leads and inbound inquiries • Conduct outreach to K-12 school districts, charter schools, private schools, and junior colleges • Identify and engage decision-makers including principals, assistant principals, curriculum directors, student services leaders, counselors, and district administrators • Schedule and participate in virtual presentations and product demonstrations • Build relationships with school leaders and educational stakeholders • Maintain accurate records of outreach activities and sales efforts • Provide daily activity summaries and pipeline updates • Collaborate with leadership on market strategy and expansion efforts • Help develop and refine messaging for the K-12 and post-secondary education markets

• Serve as the primary relationship lead for assigned clients and coordinate with internal partners to align communication, priorities, and operational support. • Develop and execute account plans that support revenue growth, profitable deal structures, and long-term client partnerships. • Identify, qualify, and advance pipeline opportunities that increase portfolio performance, contribution margin, and product adoption. • Lead contract renewals and renegotiations to secure favorable business outcomes and support client retention. • Build relationships across multiple client stakeholder levels and collaborate with internal subject matter experts to implement growth strategies. • Meet assigned revenue goals through renewals, cross-sell opportunities, and consultative solution positioning across the client portfolio. • Monitor client satisfaction, resolve business issues, and manage day-to-day portfolio activities to support retention and financial performance.

Role Description Enterprise Account Managers ensure our largest customers maximize the value of using Jumio’s ID Verification products – helping them to eliminate identity fraud and onboard customers quickly and securely. There is also a significant commercial emphasis on achieving substantial revenue growth within these accounts by identifying new areas and use cases for our market-leading products. Enterprise Account Managers are responsible for a major portion of Jumio’s revenue and play a critical role in managing our highest-value accounts. Balancing customer satisfaction with commercial objectives, this role directly impacts our revenue, customer retention, and EBITDA growth. - Leading the overall long-term strategy and relationships across the assigned enterprise account portfolio. - Achieving significant financial targets and growth across a range of large accounts in various industries. - Work with management to define account strategies and identify opportunities for business expansion. - Interact with clients to ensure high levels of customer satisfaction through a consultative approach. - Develop and execute comprehensive account plans, consistently meeting and exceeding targets. - Articulate compelling value propositions about Jumio’s services to drive client engagement and satisfaction. - Work cross-functionally with Solution Engineering, Marketing, and Finance teams to maximize account growth and service excellence. - Draft and present detailed business reports, providing insights and updates on account performance. - Provide valuable feedback to Product and Marketing teams to continuously enhance our products and the value delivered to clients. Qualifications - 8+ years experience as a SaaS Account Manager with a proven track record of managing key accounts and achieving revenue targets. - Experience within the identity verification sector is a benefit. - Strong retention and growth success within multi-million dollar accounts. - Positive attitude, team-oriented, and a self-starter who can work independently and collaboratively to achieve account goals and contribute to the organization’s success. - Proven experience in managing high-value enterprise accounts with a focus on land and expand motions. - Evidence to show ability to build deep relationships across existing and new use cases on a Global scale. - Experience with Salesforce or similar CRM tools for managing accounts and tracking performance. - Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and effectively. - AI proficient. - Professional, ambitious, determined, and results-oriented mindset. Requirements - The hiring range for this position is from $133,801 - $161,746. This represents the base salary, based on Jumio’s US national salary band for the role. Geographical adjustment is applied for tier 1 locations and more may be available based on your skills and experience. - This position also qualifies for uncapped sales commission. - Excellent benefits including medical and dental insurance, health and wellness, peer recognition, flexible time off, and 401K match are also provided for all US employees. Jumio Values - Integrity - Diversity - Empowerment - Accountability - Leading Innovation Equal Opportunities Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. Company Description Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.