• Lead end-to-end delivery for Health Cloud enhancements (e.g., Medscout integration, territory/account scoring, process automation, refactoring data models, and systematizing provider applications). • Design, implement, and optimize complex automations (Flows, lightweight Apex) for Health Cloud objects like Network Contracts, Provider Relationships, and scoring logic. • Manage external integrations (Medscout, Docusign) and partner with Legal, Security, and Compliance to achieve 100% compliance on all feature releases. • Drive user adoption and subject matter expertise by hosting peer demos and office hours. • Ensure network data quality through governance reports, dashboards, validations, and regular audits. • Maintain up-to-date technical documentation and data dictionaries for all major enhancements.

• M365 Environment Design & Admin: Serve as the subject matter expert for Microsoft Teams enterprise administration, designing structures (teams, channels, and lifecycles) that align with organizational workflows. • Collaboration Infrastructure: Architect and manage SharePoint Online site structures, including information design, libraries, and complex permission models. • Business Intelligence & Automation: Design and develop Power BI solutions for real-world business scenarios; build and maintain workflows using Power Automate and Power Apps. • Web Development: Take full ownership of website design, development, and administration, ensuring a secure and high-performing web presence. • Automated Governance: Utilize PowerShell extensively to automate administration tasks across the Microsoft 365 tenant. • Security & Compliance: Apply a “security-first” mindset by implementing least-privilege access and ensuring secure collaboration across all platforms. • Technical Documentation: Produce high-quality architecture diagrams, data flows, administrative runbooks, and user-facing communications.

• Manages customers' (title agents) information and accounts in the STARS Oracle and/or AgentLinx agency database • Ensure standard processes for licensing and background checks are followed • Manage customer information through standardized corporate processes • Review documentation submitted by customer/ agent to ensure compliance with corporate and statutory requirements • Support field sales personnel to obtain and maintain accurate information on customers • Communicate and coordinate with supporting departments (i.e. sales, treasury team) • Update and maintain account data in agency software systems • Follow and ensure compliance to Company Standard Operating procedures • Respond and resolve customer requests • Report on case load, status, issues as requested by management • Train/demo/onboard agent on process/system/software • May participate as team member on medium to large scale projects • Support departmental document storage and retrieval systems • Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations

About this role: Wells Fargo is seeking a skilled, motivated team player who will be responsible for supporting mainframe connectivity products such as Communication Server, Telnet, Netview, FTP, monitoring tools, session manager, and off host consoles. Be able to work with vendors and third-party networks to establish EE connections and file transfer paths through proxy servers. Troubleshoot connectivity and response time issues between mainframe, distributed network, and connections external to the company. Monitor the mainframe network via automation tools, alerting the team, operations, and management of any outage or issue. Be responsible for move/add/change requests securing connection with the mainframe via ATTLS and IPsec, defining new IP ports, dvipas, and ddvipas, and coordinating new DNS reservations. Install and apply maintenance to software products supported by the team. Support creation and distribution and maintenance of certificates for various mainframe connectivity products. Support mainframe network production, development, and BCP environments ensuring consistency and availability for Wells Fargo and our customers. Constantly research and implement new security enhancements, security remediation, improve performance, availability, and redundancy. Support the growth of the team by training and mentoring junior team members. In this role, you will: Lead or participate in high level technical concepts spanning technology and business Develop specifications for complex infrastructure systems, design and test solutions Contribute to the testing of business, application and technical infrastructure requirements Required Qualifications: 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of experience with z/OS Communication Server 4+ years of network connectivity troubleshooting and trace experience 4+ years of experience with IPsec and ATTLS policy 4+ Experience with OSA and firewall Desired Qualifications: Experience with SMF reporting Experience with OMVS, USS, ishell, ZFS Experience with zERT Experience with FTP(S), sFTP Experience with TPX Session Manager Experience with Netview Experience with third party console software Experience with Telent and 3270 emulation software Experience with SMC-D and SMC-R Experience with APPN and EE Experience with socks5 proxy servers Microsoft Office Suite Tools, such as Word, Excel, Outlook and Power Point 1+ year of Agile experience REXX programming experience 2+ years of experience with RACF Job Expectations: Flexibility to address incidents as needed 24 hours a day Ability to work nights, weekends, and/or holidays as needed or scheduled Ability to work on call as assigned Ability to work additional hours as needed This position does not provide Visa sponsorship or the transfers of Visas This position can be 100% remote Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $87,000.00 - $168,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 9 Mar 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.