FirstWave Talent Strategies has been retained to identify a Healthcare Administrator for a growth-oriented healthcare organization committed to operational excellence and long-term value creation. This leader will oversee administrative operations, strengthen care delivery infrastructure, and ensure regulatory alignment across the organization. The Healthcare Administrator will play a central role in optimizing performance standards, coordinating patient service functions, and implementing policies that enhance efficiency and quality outcomes. This role requires disciplined operational judgment, regulatory fluency, and the ability to align administrative strategy with clinical objectives. Responsibilities - Oversee daily operations of healthcare facilities, ensuring compliance with regulatory requirements. - Manage budgets, financial reports, and resource allocation to optimize operational efficiency. - Coordinate and evaluate patient care services, working closely with medical staff to enhance patient outcomes. - Implement policies and procedures that promote high-quality healthcare delivery. - Recruit, train, and supervise administrative and support staff within the organization. - Communicate effectively with healthcare teams, stakeholders, and external partners. - Stay informed on industry trends and best practices to drive organizational improvement.

• The Contract Administrator manages all administrative and procedural components of provider contracts (Medicaid and Non-Medicaid) throughout the contract lifecycle, including but not limited to ensuring compliance with company contract templates, standards, and other key process controls • This includes implementation, completion and ongoing follow-up of various managed-care contracts, amendments, and other related document for entities within Alliance Health’s integrated delivery system • Assist in development and maintaining effective relationships with payors and internal stakeholders • Communicate contract terms and/or facilitate follow up with General Counsel to providers and work with other internal departments to implement improvements in the contracting process • Manage the full life cycle of provider contracts, including timely preparation of contract documents while giving special attention to language and accuracy, dissemination of contracts to providers within MCO-identified timeframes, follow-up of agreement status to ensure full execution, as well as accurate processing of executed contracts including completing all required organization forms, checklists, and data entry • Review any modifications, confirm executed contractual terms and conditions meet MCO requirements, and confirm all attachments are complete • Ensure contract elements are loaded correctly, timely and meet legal and business standards • Interface with IT Department to ensure data integrity and accuracy of contract details and ensure all required data elements are entered into the Alliance Claims System • Create the provider profile in accordance with all services the provider is contracted to provide, and ensure all appropriate rates are included; data must be accurate and timely to support claims processing • Provide guidance and technical assistance to Alliance providers regarding the processing of contracts as well as ongoing resolution of any contract-related issues • Help to address provider questions and complaints related to contracting issues and engage Provider Network Relations Staff as needed • Investigate consumer/provider service discrepancies in contract details as requested and report findings • Organize, maintain and electronically track all contract and related documents • Ensure the contract database system functions properly to serve Alliance needs and prepare and distribute reports to facilitate planning and maintenance of accurate contract records and files • Manage contract files per department procedures and participate in development of time-phased plans for renewal of contracts to support anticipated requirements • Work collaboratively with cross-departmental staff members to ensure contract deadlines are met and resolve contract-related issues • Establish and maintain strong business relationships with Hospitals, Physician Groups, LIPs and Ancillary providers.

• Map, implement, and maintain comprehensive database architecture across IRH Airtable bases • Document complete relational database schema connecting fertility industry data • Ensure data integrity, accuracy, and automated workflows through integrated systems • Conduct weekly audits and investigations of data quality and integration errors • Configure access control and permissions for users, with documentation for onboarding • Provide custom reports and analytics dashboards for actionable insights • Execute data acquisition strategies to expand the fertility industry intelligence database • Document all structures, workflows, and changes in shared company drives

• Lead the configuration, customization, and ongoing administration of Salesforce CPQ to support complex pricing and quoting needs. • Own the creation of new products in Nue CPQ, including product configuration, pricing models, and catalog management. • Manage the SKU lifecycle process from creation through deprecation, ensuring accurate product data and smooth transitions. • Maintain deal approval logic, including discounting, non-standard terms, and exception handling, leveraging Salesforce and Approvals Pro. • Partner with Deal Desk, Finance, and Legal to operationalize pricing rules, discounting guardrails, approval thresholds, and contracting standards. • Troubleshoot and resolve CPQ-related issues, providing timely support to sales teams and ensuring minimal disruption to deal cycles. • Build and maintain the integration between Salesforce CPQ and Ironclad for contract management. • Drive continuous improvement by analyzing system performance, gathering stakeholder feedback, and implementing enhancements that optimize efficiency and user experience. • Troubleshoot and resolve complex CPQ and Salesforce issues, minimizing business disruption. • Maintain clear documentation of CPQ architecture, processes, and decision logic. • Act as a trusted partner to Revenue Operations, Sales, Finance, Legal, and Product by translating business requirements into scalable CPQ solutions.