Liatrio

• Own engagement delivery — accountable for execution of contractual obligations, delivery quality across all workstreams, and an excellent client experience from kickoff through completion • Ideate with clients on how to progress and solution the engagement — facilitating discovery and value stream mapping where appropriate, identifying bottlenecks and opportunities, and co-creating the delivery approach with client stakeholders rather than simply executing what's handed to you • Contribute to and evolve the overall strategy for the engagement — working closely with account leads, architects, and client stakeholders to ensure delivery stays aligned to business outcomes and AI transformation goals • Drive AI-first delivery — champion the integration of AI into engineering workflows, delivery pipelines, and client operations; help clients understand what AI-native ways of working look like in practice and build toward them • Serve as a trusted advisor on best practices, organizational change, and delivery strategy — guide clients through transformation, remove impediments, and advocate for what's right even when it's hard • Build and maintain strong client relationships at the senior stakeholder level — own the day-to-day relationship, anticipate what clients need, and make sure they always know where things stand • Maintain weekly and monthly updates, executive summaries, and stakeholder check-ins — surface risks early, manage expectations proactively, and keep leadership informed • Operate Liatrio’s delivery methodology (LDM), LIFT framework, and engagement health instruments — including RAID logs, CSAT and NPS cadences, and the engagement health signals tracked in Liatrio Lens (delivery milestones, outcomes, stakeholder relationships, RAID, LDM health) • Validate SOWs, resource forecasts, and invoicing accuracy • Bring a delivery lens to sales — identify expansion opportunities, contribute to pre-sales pursuits, co-shape SOWs alongside account leads, and help position Liatrio for long-term partnership • Champion Liatrio’s delivery culture across engagements — recognition, feedback, retros, and team rituals that compound trust over the life of an engagement • Lead cross-functional engagement teams of 4-8 — including engineers, technical leads, and other delivery roles — accountable for team morale, well-being, and performance whether through direct or matrixed reporting relationships • Provide weekly 1:1s, real-time feedback, and formal monthly and bi-annual reviews — focused on real growth, not just assessment • Support engineers at the first signs of struggle and balance delivery demands with individual capacity • Identify and map team capabilities to client needs; advise on hiring, onboarding, and rotation to keep teams healthy and prevent burnout • Leverage engagement insights to build accelerators and Liatrio IP that benefit future engagements • Actively contribute to how Liatrio thinks about delivery excellence and AI-first transformation • Contribute beyond your engagement — participate in the Delivery Leader community, mentor peers, support onboarding of new delivery leaders, and contribute to internal products and offsite content where you have something to add

• Work with Liatrio executives, Delivery consultants, and R&D to drive the Liatrio consulting services value proposition for target clients • Assist in the preparation of pre-work, scoping, and contracts • Consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by our transformational services • Prospecting, new logo acquisition, & working with existing customers to introduce and expand our transformational services within assigned market territory • Forecast revenues timely and accurately; Increase revenue/ retention rates for specified key accounts • Represent Liatrio with integrity, maintain industry credibility, and establish and strengthen relationships through presenting to various audiences

• Own a defined portion of the technical scope — designing the architecture, doing the work, and leading your team through it • Architecting Platform solutions within your workstream • Building, configuring, and maintaining CI/CD pipelines end-to-end • Writing and managing infrastructure as code — Terraform or CloudFormation • Designing, writing, and managing AI Agents and AI tooling at scale • Building and deploying cloud-native platform environments • Building and implementing observability that tells you useful information • Building developer platform tooling, automation, and self-service infrastructure • Integrating AI tooling into Platform workflows • Making day-to-day architecture decisions within your scope • Identifying technical risk early and generating ideas

• Define the scope of technical work related to deliverables and milestones of the engagement • Own the architectural direction of your workstream — making key technical decisions, documenting tradeoffs, and ensuring the team is building toward something coherent and maintainable • Responsible for code quality, architecture, and technical direction across the team • Write and review production code across the stack — your technical judgment sets the bar, and you're in the work alongside the team • Integrate AI and LLM capabilities into client applications — designing the architecture for agentic workflows, RAG pipelines, intelligent automation, and AI-augmented developer tooling, and guiding your team through implementation • Anticipate technical risk before it becomes delivery risk — surface issues early, define mitigation strategies, and communicate proactively • Participate in scoping discussions and SOW architecture for new and existing customers • Generate ideas, be willing to fail fast, and demonstrate with POCs • Drive knowledge sharing in and out of client engagements • Serve as the senior technical point of contact for your workstream — engaging directly with client engineering managers and directors on architecture, delivery strategy, and technical risk • Build trusted relationships with client technical leaders • Proactively identify opportunities to improve engineering practices and technical quality at the client, and drive that change • Participate in business development including client expansion conversations and SOW development • Responsible and accountable for the technical outcomes of your team • Write monthly feedback for all engineers on your workstream in collaboration with the Delivery Lead • Mentor engineers through real technical challenges — pairing on hard problems, reviewing architecture decisions, giving feedback that raises their game • Organize and break down complex work so the team can execute with clarity • Share responsibility for the morale and well-being of the Liatrio team on your engagement

• Develop customized client facing content such as executive updates, outcome reports, engagement overviews, and strategic growth recommendations. • Partner closely with delivery and account leadership to understand the client’s priorities, history with Liatrio, and areas of potential expansion. • Translate delivery outcomes and technical achievements into compelling narratives that resonate with executive stakeholders. • Equip delivery teams with high quality messaging and materials that strengthen trust and credibility with client executives. • Create materials that demonstrate how Liatrio’s services map to client goals and open pathways for expanded engagements. • Anticipate client questions and objections, and ensure messaging proactively addresses them. • Serve as the marketing point of contact for key client accounts, ensuring delivery teams have consistent, on brand support. • Work with Marketing, Sales, and Delivery Leadership to align messaging with Liatrio’s offerings and growth strategy. • Capture insights from active engagements and feed them back into marketing and sales for broader use. • Build and deliver narratives that position Liatrio as a long term transformation partner. • Elevate delivery outcomes into visual stories that highlight measurable client value, innovation, and impact. • Contribute to case studies and internal knowledge capture that originate from client engagements.

• Design and maintain automated workflows across prospecting, lead enrichment, lead scoring, routing, and follow-up sequences • Build and optimize integrations across our GTM tech stack — CRM (HubSpot), sales engagement platforms, data enrichment tools (Clay, ZoomInfo), and analytics tooling • Develop AI-powered workflows to provide better intelligence for BDRs and AEs • Own data hygiene and CRM integrity • Build real-time dashboards and reporting infrastructure for leadership • Partner with RevOps to improve revenue forecasting models • Identify revenue bottlenecks and build systems to eliminate them • Evaluate GTM technology landscape and make recommendations • Experiment with LLM-based workflows • Collaborate with RevOps Manager on process design

• Uplift engineers, both client's and Liatrio teammates • Ensure account leader or architect is up to date on any concerns or changes to work, as well as reaching out for guidance or feedback on strategy and approach • Able to adapt quickly to change and shift focus as required to meet customer needs • Mentor junior team members, including pairing sessions, providing feedback, guiding technical growth • Provide feedback to account leader or architect on overall team performance and areas for growth • Experience building completely new applications, as well as modernization of existing legacy applications • Fluent in multiple programming languages, including FP and OOP, and databases • Extensive experience creating frontend web applications, backend API services, cloud-hosted applications, and full stack standalone solutions • Experience navigating enterprise environments, distributed systems, and large/multi-cloud environments • Comfortable with end-to-end software delivery, able to review code and emphasizing with developers and engineers across the SDLC • Comfortable with cloud-native architecture, source control management systems and branching strategies, and automation • First-hand experience building or knowledge from being embedded within Operations teams responsible for: containerization, infrastructure as code, platform engineering, data center architecture, systems architecture, observability, and DevOps practices • Experience with modern patterns, practices, and best practices like Agile, TDD, BDD, and DDD

• Lead architectural design and drive technology strategy • Partner with Strategic Principal to create SOWs, working closely with the C-suite, Liatrio delivery leadership, and client stakeholders to advise, drive, and evolve the enterprise architecture and POVs in one or more technical domains • Delivery strategy - Working closely with leadership, Liatrio team members and the client, contribute to and evolve the overall strategy for the DevOps technical engagement • Trusted advisor - Guide clients on technical and engineering methodological best practices, provide broad technical influence, share industry insight, anticipate industry changes, advocate for DevOps cultural and be a transformational consultant (remove political, financial, mental, social impediments) • Client relationship - Accountable for an account to build, grow, and maintain Liatrio relationships with the CTO/CIO/Chief Architect, executive, and key customer stakeholders • Set and drive technical roadmaps - Architect enterprise solutions, reduce technical debt, balancing constraints to achieve strategic goals, provide oversight for workstreams solving complex engineering challenges, and guide and collaborate with both Liatrio and client architects and engineers • Oversight and accountability - Anticipate objectives and conflicting points of view; reduce complexity and clarify the most important technical work for clients and Liatrio

• We’re looking for senior DevOps engineers and consultants who are passionate about both best practices in modern engineering and enabling clients by transferring knowledge, coaching, training, and upskilling. • Application Development / SDLC / CI/CD • Build systems such as Jenkins, Azure DevOps or GitLab • Application development and testing with Go, Java, Javascript, .NET or Python • Using modern source control management systems and branching strategies • Infrastructure Automation / Cloud • Developing, managing and testing Infrastructure as Code with Terraform, Ansible, Chef or Puppet • Cloud native technologies such as Kubernetes and Istio • Observability through tools such as Prometheus, Elasticsearch, Grafana or Zipkin • Coaching / Guiding • Leading change to remove impediments for the adoption of DevOps at all levels • Helping teams implement solutions that will enable business objectives • Guiding customers to support full end to end automation of software delivery (CI/CD) • Training and mentoring others on building solutions and smart developer behaviors (CI/CD/DDD/TDD/BDD) • Internal Liatrio Growth • Seek and provide fast feedback both personally and for others.

• Provide technical delivery leadership within a project or workstream under the guidance of an account leader or architect • Accountable for technical excellence for the assigned project or workstream • Uplift engineers, both client's and Liatrio teammates • Able to architect a technical solution, articulate the solution clients, and lead a small team of engineers to implement the solution • Serve as a technical point of contact, providing architectural guidance and the Liatrio point of view to the client • Organize work for team members, breaking down tasks regularly and pairing with other engineers • Mentor junior team members, including 1:1 meetings, providing feedback, guiding technical growth