• Manages customers' (title agents) information and accounts in the STARS Oracle and/or AgentLinx agency database • Ensure standard processes for licensing and background checks are followed • Manage customer information through standardized corporate processes • Review documentation submitted by customer/ agent to ensure compliance with corporate and statutory requirements • Support field sales personnel to obtain and maintain accurate information on customers • Communicate and coordinate with supporting departments (i.e. sales, treasury team) • Update and maintain account data in agency software systems • Follow and ensure compliance to Company Standard Operating procedures • Respond and resolve customer requests • Report on case load, status, issues as requested by management • Train/demo/onboard agent on process/system/software • May participate as team member on medium to large scale projects • Support departmental document storage and retrieval systems • Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations

About this role: Wells Fargo is seeking a skilled, motivated team player who will be responsible for supporting mainframe connectivity products such as Communication Server, Telnet, Netview, FTP, monitoring tools, session manager, and off host consoles. Be able to work with vendors and third-party networks to establish EE connections and file transfer paths through proxy servers. Troubleshoot connectivity and response time issues between mainframe, distributed network, and connections external to the company. Monitor the mainframe network via automation tools, alerting the team, operations, and management of any outage or issue. Be responsible for move/add/change requests securing connection with the mainframe via ATTLS and IPsec, defining new IP ports, dvipas, and ddvipas, and coordinating new DNS reservations. Install and apply maintenance to software products supported by the team. Support creation and distribution and maintenance of certificates for various mainframe connectivity products. Support mainframe network production, development, and BCP environments ensuring consistency and availability for Wells Fargo and our customers. Constantly research and implement new security enhancements, security remediation, improve performance, availability, and redundancy. Support the growth of the team by training and mentoring junior team members. In this role, you will: Lead or participate in high level technical concepts spanning technology and business Develop specifications for complex infrastructure systems, design and test solutions Contribute to the testing of business, application and technical infrastructure requirements Required Qualifications: 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of experience with z/OS Communication Server 4+ years of network connectivity troubleshooting and trace experience 4+ years of experience with IPsec and ATTLS policy 4+ Experience with OSA and firewall Desired Qualifications: Experience with SMF reporting Experience with OMVS, USS, ishell, ZFS Experience with zERT Experience with FTP(S), sFTP Experience with TPX Session Manager Experience with Netview Experience with third party console software Experience with Telent and 3270 emulation software Experience with SMC-D and SMC-R Experience with APPN and EE Experience with socks5 proxy servers Microsoft Office Suite Tools, such as Word, Excel, Outlook and Power Point 1+ year of Agile experience REXX programming experience 2+ years of experience with RACF Job Expectations: Flexibility to address incidents as needed 24 hours a day Ability to work nights, weekends, and/or holidays as needed or scheduled Ability to work on call as assigned Ability to work additional hours as needed This position does not provide Visa sponsorship or the transfers of Visas This position can be 100% remote Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $87,000.00 - $168,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 9 Mar 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

FirstWave Talent Strategies has been retained to identify a Healthcare Administrator for a growth-oriented healthcare organization committed to operational excellence and long-term value creation. This leader will oversee administrative operations, strengthen care delivery infrastructure, and ensure regulatory alignment across the organization. The Healthcare Administrator will play a central role in optimizing performance standards, coordinating patient service functions, and implementing policies that enhance efficiency and quality outcomes. This role requires disciplined operational judgment, regulatory fluency, and the ability to align administrative strategy with clinical objectives. Responsibilities - Oversee daily operations of healthcare facilities, ensuring compliance with regulatory requirements. - Manage budgets, financial reports, and resource allocation to optimize operational efficiency. - Coordinate and evaluate patient care services, working closely with medical staff to enhance patient outcomes. - Implement policies and procedures that promote high-quality healthcare delivery. - Recruit, train, and supervise administrative and support staff within the organization. - Communicate effectively with healthcare teams, stakeholders, and external partners. - Stay informed on industry trends and best practices to drive organizational improvement.

• The Contract Administrator manages all administrative and procedural components of provider contracts (Medicaid and Non-Medicaid) throughout the contract lifecycle, including but not limited to ensuring compliance with company contract templates, standards, and other key process controls • This includes implementation, completion and ongoing follow-up of various managed-care contracts, amendments, and other related document for entities within Alliance Health’s integrated delivery system • Assist in development and maintaining effective relationships with payors and internal stakeholders • Communicate contract terms and/or facilitate follow up with General Counsel to providers and work with other internal departments to implement improvements in the contracting process • Manage the full life cycle of provider contracts, including timely preparation of contract documents while giving special attention to language and accuracy, dissemination of contracts to providers within MCO-identified timeframes, follow-up of agreement status to ensure full execution, as well as accurate processing of executed contracts including completing all required organization forms, checklists, and data entry • Review any modifications, confirm executed contractual terms and conditions meet MCO requirements, and confirm all attachments are complete • Ensure contract elements are loaded correctly, timely and meet legal and business standards • Interface with IT Department to ensure data integrity and accuracy of contract details and ensure all required data elements are entered into the Alliance Claims System • Create the provider profile in accordance with all services the provider is contracted to provide, and ensure all appropriate rates are included; data must be accurate and timely to support claims processing • Provide guidance and technical assistance to Alliance providers regarding the processing of contracts as well as ongoing resolution of any contract-related issues • Help to address provider questions and complaints related to contracting issues and engage Provider Network Relations Staff as needed • Investigate consumer/provider service discrepancies in contract details as requested and report findings • Organize, maintain and electronically track all contract and related documents • Ensure the contract database system functions properly to serve Alliance needs and prepare and distribute reports to facilitate planning and maintenance of accurate contract records and files • Manage contract files per department procedures and participate in development of time-phased plans for renewal of contracts to support anticipated requirements • Work collaboratively with cross-departmental staff members to ensure contract deadlines are met and resolve contract-related issues • Establish and maintain strong business relationships with Hospitals, Physician Groups, LIPs and Ancillary providers.