Thaloz

• Manage end-to-end technical onboarding for new hires (laptop setup, account configuration, tool access, and guidance) • Provide technical support and troubleshooting with a strong sense of urgency, especially for executive-level users • Act as a primary point of contact for internal IT support requests • Diagnose and resolve technical issues, escalating when necessary • Create and maintain clear, organized process and technical documentation • Identify recurring issues and proactively suggest improvements to systems and workflows • Ensure a smooth and positive user experience across all IT interactions

Role Description We are looking for an IT Operations Coordinator to support day-to-day technical operations with a strong focus on executive-level support, onboarding, and troubleshooting. This role requires a proactive, organized, and user-focused professional who can operate with urgency and autonomy while delivering a high-quality support experience. This is a mid-level position with strong growth potential into a strategic IT leadership role over the next 4–5 years. - Manage end-to-end technical onboarding for new hires (laptop setup, account configuration, tool access, and guidance) - Provide technical support and troubleshooting with a strong sense of urgency, especially for executive-level users - Act as a primary point of contact for internal IT support requests - Diagnose and resolve technical issues, escalating when necessary - Create and maintain clear, organized process and technical documentation - Identify recurring issues and proactively suggest improvements to systems and workflows - Ensure a smooth and positive user experience across all IT interactions Qualifications - 3+ years of experience in IT support, IT operations, or a similar role - Strong experience in troubleshooting technical issues in a fast-paced environment - Excellent communication skills, with the ability to support non-technical users - Proven ability to work independently and proactively - Strong organizational skills and attention to detail Requirements - Experience with VPNs and remote access tools - Familiarity with Google Workspace or similar productivity suites - Basic knowledge of scripting or automation - Experience supporting executive-level stakeholders Key Competencies - Proactive and solution-oriented mindset - Strong sense of ownership and accountability - Curiosity and willingness to learn - Ability to prioritize and manage multiple tasks effectively - Empathy and a user-first approach - Clear and confident communication

Role Description We are seeking an experienced SSRS Administrator to own, operate, and modernize a large-scale SQL Server Reporting Services (SSRS) environment. This administration and operations-focused role will ensure platform stability, high availability, secure deployments, and automated release pipelines as the environment transitions fully to Azure IaaS/VM-based hosting. This position is the primary owner of the SSRS platform post-transition, responsible for troubleshooting production issues, implementing DR processes, and enabling low-touch deployments so report writers can push changes without manual portal work. Responsibilities - Administer, maintain, and support SSRS environments hosted in Azure (IaaS/VM-based) - Manage scale-out SSRS cluster configurations and load balancing for traffic distribution - Plan and execute version upgrades, patching, and server/environment migrations - Manage SSRS encryption keys, including backup, restore, and synchronization across clustered nodes - Implement and maintain SSRS security, including RBAC, Active Directory integration, and secure credential management - Design, build, and maintain automated deployment pipelines for SSRS artifacts to support Dev/Test/Prod - Enable repeatable, version-controlled, rollback-capable deployments and push-button deployments for report writers - Troubleshoot report performance and failures by isolating issues across SSRS rendering/execution, SQL Server performance, and infrastructure/network latency - Monitor system health, analyze logs, and implement alerting for execution performance, subscriptions, and resource utilization - Develop and maintain backup and disaster recovery procedures for ReportServer databases and encryption keys - Validate deployments with automated smoke tests and report execution checks - Act as primary escalation point for SSRS production incidents and drive root cause analysis and long-term remediation Qualifications - Hands-on experience administering SQL Server Reporting Services (SSRS) in enterprise environments - Experience with SSRS installation, configuration, and scale-out (clustered) architectures - Experience designing and operating load balancing and high availability for SSRS - Experience with version upgrades, patching strategies, and environment migrations for SSRS - Experience managing SSRS encryption keys across environments, including backup and restore - Deep understanding of SSRS internal architecture (ReportServer and ReportServerTempDB, execution lifecycle, logging, caching) - Strong troubleshooting skills to isolate problems across SSRS, SQL Server, and infrastructure layers - Experience operating and supporting production systems with an ownership mindset - Experience designing or supporting automated deployment pipelines (CI/CD) for report deployments - Experience working in cloud-hosted environments, Azure VM-based deployments, including monitoring, logging, networking, and load balancing - Strong experience with monitoring, logging, and proactive alerting in production environments - Strong communication and collaboration skills to support report writers and act as escalation lead Nice to Have - Familiarity with Power BI and how it complements SSRS in an enterprise reporting strategy - SQL Server administration or performance tuning experience - Experience building CI/CD pipelines using GitHub, Azure DevOps, or Octopus Deploy - Experience with backup, disaster recovery, and high availability strategies in enterprise systems - Exposure to scripting or automation (PowerShell, Python) - Experience modernizing or migrating SSRS environments to cloud platforms

Role Description We are seeking an experienced SSRS Administrator to own, operate, and modernize a large-scale SQL Server Reporting Services (SSRS) environment. This administration and operations-focused role will ensure platform stability, high availability, secure deployments, and automated release pipelines as the environment transitions fully to Azure IaaS/VM-based hosting. This position is the primary owner of the SSRS platform post-transition, responsible for troubleshooting production issues, implementing DR processes, and enabling low-touch deployments so report writers can push changes without manual portal work. - Administer, maintain, and support SSRS environments hosted in Azure (IaaS/VM-based) - Manage scale-out SSRS cluster configurations and load balancing for traffic distribution - Plan and execute version upgrades, patching, and server/environment migrations - Manage SSRS encryption keys, including backup, restore, and synchronization across clustered nodes - Implement and maintain SSRS security, including RBAC, Active Directory integration, and secure credential management - Design, build, and maintain automated deployment pipelines for SSRS artifacts to support Dev/Test/Prod - Enable repeatable, version-controlled, rollback-capable deployments and push-button deployments for report writers - Troubleshoot report performance and failures by isolating issues across SSRS rendering/execution, SQL Server performance, and infrastructure/network latency - Monitor system health, analyze logs, and implement alerting for execution performance, subscriptions, and resource utilization - Develop and maintain backup and disaster recovery procedures for ReportServer databases and encryption keys - Validate deployments with automated smoke tests and report execution checks - Act as primary escalation point for SSRS production incidents and drive root cause analysis and long-term remediation Qualifications - Hands-on experience administering SQL Server Reporting Services (SSRS) in enterprise environments - Experience with SSRS installation, configuration, and scale-out (clustered) architectures - Experience designing and operating load balancing and high availability for SSRS - Experience with version upgrades, patching strategies, and environment migrations for SSRS - Experience managing SSRS encryption keys across environments, including backup and restore - Deep understanding of SSRS internal architecture (ReportServer and ReportServerTempDB, execution lifecycle, logging, caching) - Strong troubleshooting skills to isolate problems across SSRS, SQL Server, and infrastructure layers - Experience operating and supporting production systems with an ownership mindset - Experience designing or supporting automated deployment pipelines (CI/CD) for report deployments - Experience working in cloud-hosted environments, Azure VM-based deployments, including monitoring, logging, networking, and load balancing - Strong experience with monitoring, logging, and proactive alerting in production environments - Strong communication and collaboration skills to support report writers and act as escalation lead Nice to Have - Familiarity with Power BI and how it complements SSRS in an enterprise reporting strategy - SQL Server administration or performance tuning experience - Experience building CI/CD pipelines using GitHub, Azure DevOps, or Octopus Deploy - Experience with backup, disaster recovery, and high availability strategies in enterprise systems - Exposure to scripting or automation (PowerShell, Python) - Experience modernizing or migrating SSRS environments to cloud platforms

• Maintain, debug, and enhance a legacy Progress OpenEdge application • Develop and execute unit tests to ensure code quality and regressions are prevented • Design and implement solutions following established SDLC practices and team patterns • Conduct integration testing and assist with software releases and validation • Participate in code and design reviews and provide clear technical documentation • Support incident resolution, production support, and blameless post-incident reviews • Collaborate with peers to develop reusable code modules and patterns • Mentor and assist junior team members in understanding and completing assignments

Role Description We are seeking a Senior Progress OpenEdge Developer to maintain and evolve a legacy application critical to our business operations. This role is an opportunity to work independently within your expertise while collaborating with other developers to ensure stable, high-quality delivery. The position emphasizes strong Progress OpenEdge and SQL skills, disciplined unit testing, and a solid understanding of the full software development lifecycle (SDLC). You will contribute to releases, support, and ongoing improvement of established patterns and practices. - Maintain, debug, and enhance a legacy Progress OpenEdge application - Develop and execute unit tests to ensure code quality and regressions are prevented - Design and implement solutions following established SDLC practices and team patterns - Conduct integration testing and assist with software releases and validation - Participate in code and design reviews and provide clear technical documentation - Support incident resolution, production support, and blameless post-incident reviews - Collaborate with peers to develop reusable code modules and patterns - Mentor and assist junior team members in understanding and completing assignments Qualifications - 5-7 years of experience in a professional software engineering or similar role - Strong proficiency developing applications using Progress OpenEdge - Strong knowledge working with SQL databases and SQL database management systems - Experience conducting unit tests using unit testing methodologies and best practices - Understanding of the full software development lifecycle (SDLC) - Experience with the programming languages, frameworks, or platforms used by the team such as C#, JavaScript/TypeScript, Python, Angular, or AWS - Experience conducting integration tests and assisting with software releases and ongoing support - Familiarity with Agile practices, including user stories, backlog refinement, and sprint planning - Bachelor's degree in Computer Science or a related discipline (preferred) Requirements - Experience developing software modules or patterns for reuse - Experience developing for a cloud environment or cloud provider certification (AWS) - Experience supporting CI/CD - Agile certification - Experience providing thought leadership and mentoring others

• Design, develop, and maintain automated test suites for UI and APIs. • Build and run UI automation using Selenium, Cypress, or Playwright. • Implement and maintain API tests for REST and GraphQL endpoints using Postman or custom C# scripts. • Validate applications interacting with MCP and test Docker-delivered AI components before release. • Use Service Principals and Managed Service Identities (MSIs) in Azure to verify service-to-service authentication and token exchanges. • Generate realistic, scenario-based synthetic test data for healthcare use cases using SQL and GenAI. • Partner with data engineers to validate end-to-end data pipelines (e.g., Oracle to Postgres via Kafka) for data integrity. • Apply BDD and TDD practices to build reusable test frameworks and test artifacts. • Conduct performance and load testing with tools like JMeter, Locust, or k6 to assess scalability. • Write precise prompts for GenAI tools (e.g., GitHub Copilot) to generate test scripts, mock data, and performance scenarios. • Integrate automated tests and reporting into CI/CD pipelines and troubleshoot failures with cross-functional teams.

We are seeking a senior Software Development Engineer in Test (SDET) to design and implement comprehensive test automation strategies for healthcare-focused applications. This role is central to delivering secure, reliable systems by combining strong .NET engineering with test automation, API validation, and GenAI-augmented workflows. You will work directly with MCP and Docker-based AI delivery, leverage GitHub Copilot to accelerate test script creation and synthetic test data generation, and collaborate across engineering, data, and DevOps teams to integrate testing into CI/CD and data pipelines. Responsibilities: - Design, develop, and maintain automated test suites for UI and APIs. - Build and run UI automation using Selenium, Cypress, or Playwright. - Implement and maintain API tests for REST and GraphQL endpoints using Postman or custom C# scripts. - Validate applications interacting with MCP and test Docker-delivered AI components before release. - Use Service Principals and Managed Service Identities (MSIs) in Azure to verify service-to-service authentication and token exchanges. - Generate realistic, scenario-based synthetic test data for healthcare use cases using SQL and GenAI. - Partner with data engineers to validate end-to-end data pipelines (e.g., Oracle to Postgres via Kafka) for data integrity. - Apply BDD and TDD practices to build reusable test frameworks and test artifacts. - Conduct performance and load testing with tools like JMeter, Locust, or k6 to assess scalability. - Write precise prompts for GenAI tools (e.g., GitHub Copilot) to generate test scripts, mock data, and performance scenarios. - Integrate automated tests and reporting into CI/CD pipelines and troubleshoot failures with cross-functional teams.

• Own platform security and reliability improvements across our GCP environment. • Harden identity and network controls in GCP, including IAM patterns, service accounts/workload identity, organization policies, and network segmentation. • Build security into CI/CD by implementing and enforcing SAST, SCA, secret detection, and container/image scanning. • Drive vulnerability management and reduce software supply chain risk across services, dependencies, container images, and build pipelines. • Lead threat modeling and security design reviews for new features and significant architecture changes. • Improve security observability by tuning telemetry, reducing alert noise, and building high-signal detections and dashboards. • Lead investigations and coordinate incident response for security alerts and incidents, and drive post-incident improvements. • Champion secure SDLC practices through standards, documentation, guardrails, and coaching for product engineering teams. • Define and maintain end-user device security standards, including requirements for EDR and remote access tooling, and partner with stakeholders for execution. • Support compliance and audit readiness by conducting internal security reviews and helping align practices with SOC 2, GDPR, and NIST frameworks.

Clearco is hiring a Senior DevSecOps Engineer to strengthen cloud security, platform reliability, and incident response across our systems. This hands-on role sits at the intersection of infrastructure, security, and reliability, and focuses on making security a practical, repeatable part of how we build and operate services. You will work closely with Product Engineering, Data Science, and IT to implement secure-by-default guardrails, improve detection and telemetry, and drive vulnerability and supply-chain risk reduction across our GCP environment and CI/CD pipelines. This is an opportunity to shape security posture and practices at scale while delivering measurable impact. Responsibilities - Own platform security and reliability improvements across our GCP environment. - Harden identity and network controls in GCP, including IAM patterns, service accounts/workload identity, organization policies, and network segmentation. - Build security into CI/CD by implementing and enforcing SAST, SCA, secret detection, and container/image scanning. - Drive vulnerability management and reduce software supply chain risk across services, dependencies, container images, and build pipelines. - Lead threat modeling and security design reviews for new features and significant architecture changes. - Improve security observability by tuning telemetry, reducing alert noise, and building high-signal detections and dashboards. - Lead investigations and coordinate incident response for security alerts and incidents, and drive post-incident improvements. - Champion secure SDLC practices through standards, documentation, guardrails, and coaching for product engineering teams. - Define and maintain end-user device security standards, including requirements for EDR and remote access tooling, and partner with stakeholders for execution. - Support compliance and audit readiness by conducting internal security reviews and helping align practices with SOC 2, GDPR, and NIST frameworks.