• Consultant lifecycle — end to end. From the moment a placement is confirmed to the day a consultant exits, you own the experience. Onboarding, check-ins, contract renewals, offboarding — all of it, across 10+ countries. • Multi-country compliance and EOR management. You'll personally manage our EOR provider relationships across active markets. Visa and right-to-work processes, payroll accuracy, country-specific compliance — this is yours to own, not delegate. • Client operations. You're the primary point of contact when things need to be resolved. Client escalations, invoicing coordination alongside RevOps, PSA administration, vendor and IT management — the infrastructure that keeps the business running. • Your team. You'll lead a Consultancy Engagement Lead and two Consultancy Engagement Coordinators — setting standards, running 1:1s, developing each person, and building a team that performs under pressure.

• Enter and maintain accurate data in company software. • Perform bookkeeping and data entry tasks in QuickBooks. • Update records and organize information. • Assist with administrative and operational tasks. • Generate and update reports as needed. • Communicate effectively with team members. • Follow established workflows and procedures. • Complete tasks accurately and on time.

• Provide end to end operational leadership and oversight of CMOs to ensure delivery of reliable, compliant drug substance supply • Ensure uninterrupted product supply by proactively identifying, escalating, and resolving risks via the GEO tiered escalation framework • Serve as the primary operational interface for critical CMO issues, ensuring timely resolution and clear communication • Establish and maintain robust CMO governance frameworks aligned with GEO standards • Define, monitor, and drive performance against key operational KPIs and scorecards • Build and maintain strategic relationships with CMO leadership teams to enable issue resolution and long term performance • Develop and execute operational strategies aligned with GEO and enterprise objectives • Lead and develop a high performing operations team, fostering accountability, capability development, and engagement

• Act as a central point of coordination across Cloud Sales, Supply Chain, Finance, and Product teams to ensure alignment on priorities and execution. • Own and maintain Cloud Provider operating dashboards, including bookings, backlog, shipments, revenue recognition, and risk indicators. • Identify systemic execution gaps (process, tooling, data quality) and recommend corrective actions to Cloud leadership. • Support strategic account planning by providing data-driven insights on account performance, expansion opportunities, and coverage models. • Partner with Sales Operations and Finance to support quota modeling, capacity planning, and headcount planning for Cloud motions. • Develop and standardize operating cadences (weekly business reviews, pipeline reviews, supply reviews). • Support new Cloud Provider onboarding, including account setup, reporting, and internal enablement. • Prepare executive-level narratives that translate operational data into clear business implications and decisions. • Assist with special projects and ad-hoc analyses for Cloud leadership (new program launches, priority initiatives).