• Work on newly created jobs, in-progress assigned jobs, and roles requiring renewed sourcing support • Build and maintain relationships with potential candidates while promoting BruntWork's career opportunities across various sourcing channels • Review job requirements to identify suitable candidate profiles and create effective job advertisements • Collaborate with Job Owners, Recruitment Operations, and other stakeholders to support hiring needs • Generate qualified candidates and maintain active, healthy pipelines across assigned roles • Keep candidate records and sourcing activities updated within internal systems

• Work with assigned Proposal Analyst and SMEs to identify and collect relevant text from previous responses • Read the RFP and related documents in detail • Attend proposal kick-off meeting and status meetings • Populate and/or customize proposal text owned by the proposals team as needed for each proposal • Review text from SMEs for adherence to style guide; provide feedback and suggested edits • Keep track of requirement gaps and outstanding text deliverables • Incorporate edits from SMEs and Sales lead, proofread, and revise text during each text review cycle • Complete final editing/formatting of text • Deliver error-free files for proposal production • Support proposal production tasks, as needed • Write and improve assigned proposal boilerplate text by incorporating and documenting updates from SMEs through both bid process and boilerplate review meetings • Maintain and update graphics as needed for boilerplate and proposals

• Effectively manage small, mid-market, and large corporate clients during online banking systems upgrade • Provide efficient technical support, customer service, and sales assistance • Deliver instructor-led virtual classroom training sessions for clients • Consult with clients to identify additional needs related to products or services • Provide contact center support for commercial bank clients • Maintain complete and accurate records of customer interactions • Successfully complete initial training program and ongoing learning • Provide outstanding customer service to top tier clients • Understand and assist customers with NACHA files

• Conduct market research to understand trends, competition, technologies, customers’ needs and suggest portfolio value creation for sustainable and profitable growth. • Work closely with cross-functional teams to optimize the product value proposition. • Is accountable for deployment of portfolio positioning. • Develop and implement an action plan for product pre- and post-launch phases. • Track key performance indicators to assess product success on the market and make recommendations to optimize sales. • Support sales teams by keeping marketing material & tool kits up to date and adapted to our customers. • Develop and execute internal & external marketing training plans for sales teams and customers. • Ensure all aspects of the marketing mix.