• Working closely with internal sales team as well as vendors and customers • Drafting, reviewing and negotiating a variety of contracts, including hardware, software, professional services, subcontractors, non-disclosure, and vendor agreements • Leading contract negotiations with sophisticated counter-parties • Proposes and assists with developing tools to improve contractual processes and documentation • Assessing and minimizing sources of risk, with appropriate escalations as necessary

• Partner with the Claims department on complex and high-exposure claims, providing strategic counsel on reserves, risk mitigation, litigation strategy, and real-time legal guidance • Be an active participant in litigation strategy conferences, attend high-stakes mediations, depositions, and trials to protect the company’s interests • Conduct legal research and keep stakeholders informed about the latest developments in claims specific case law. • Draft formal, internal legal opinions regarding complex coverage issues • Approve or draft Reservation of Rights (ROR) letters and formal Denial of Coverage correspondence, rescissions or void ab initio. • Analyze state-specific claims handling statutes and advise claims staff on compliance to prevent extra-contractual exposure. • Monitor emerging judicial trends and translate insights into actionable claims protocols and policy language updates. • Partner across teams to draft and revise policy forms, shape product strategies, and innovate coverage solutions for emerging risks. • Mentor others, lead special projects, and share legal knowledge to drive business forward.

• Serve as the firm's senior authority on legal quality, supervision, and professional responsibility • Supervise 10+ attorneys across multiple immigration practice areas • Establish and enforce firm-wide legal quality standards • Standardize templates, argument structures, and review protocols • Define supervision requirements and escalation thresholds • Intervene when case strategy requires correction • Conduct structured legal performance and quality reviews • Serve as lead authority on bar complaints and professional responsibility matters • Design preventive supervision systems that reduce exposure • Audit case documentation for compliance and defensibility • Create documentation standards that withstand scrutiny • Establish red-flag triggers for elevated review • Track and analyze RFE trends across case types • Identify systemic drafting or evidentiary weaknesses • Develop preemptive strategy updates and playbooks • Lead structured legal review sessions • Partner with Legal Operations to implement system improvements • Supervise the legal integrity of the intake process to ensure cases are signed with the correct legal strategy, expectations, and risk assessment • Define intake standards and required case information • Review and audit escalated intake cases for strategy or information gaps • Correct patterns that lead to downstream legal or client issues • Define legal performance standards in partnership with Operations and own enforcement within the legal team • Set legal performance expectations for attorneys and paralegals • Conduct performance reviews, manage underperformance, and make promotion, correction, and exit recommendations for legal roles • Conduct high-level conversations with concerned or dissatisfied clients when legal authority is required • Provide clear, disciplined explanations of strategy and risk • Own the legal decision layer of refund eligibility, including reviewing disputed or high-risk cases and ensuring consistency and documentation • Make principled decisions regarding case posture and resolution in collaboration with leadership

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As Legal Counsel, you will serve as a strategic advisor and legal partner to the organization, supporting operations across five states and guiding leadership through complex legal landscapes. - Lead Contract Negotiations - Manage and negotiate contracts with vendors, partners, and service providers. - Draft, review, and revise legal agreements including employment contracts, NDAs, and service agreements. - Ensure contracts are compliant and aligned with organizational goals. - Ensure Employment Law Compliance - Provide legal counsel on employment law matters across NY, CO, NJ, CA, and NV. - Monitor regulatory changes and proactively update internal policies. - Support HR and operations in resolving employee relations issues and investigations. - Support Strategic Initiatives - Collaborate with C-level executives and cross-functional teams to align legal strategy with business objectives. - Advise on union prevention, audit compliance, and risk management initiatives. - Demonstrate Leadership Behaviors - Influence C-Level Executives: Provide clear, strategic legal guidance to senior leadership. - Strategic Leadership: Anticipate legal challenges and shape proactive solutions. - Work Collaboratively: Partner across departments to support shared goals. - Serve Others: Uphold a service-first mindset in support of teammates, clients, and the veterinary community. Qualifications - Juris Doctor (JD) from an accredited law school; active bar membership in at least one of the following states: NY, CO, NJ, CA, NV. - Minimum 5–7 years of experience in corporate law, with a strong emphasis on contract negotiation and employment law. - Proven ability to manage complex, multi-state legal matters. - Experience in healthcare, veterinary, or multi-site operations is preferred. - Exceptional communication, negotiation, and analytical skills. - Demonstrated ability to influence senior leadership and collaborate across departments. Requirements - General schedule will be Monday through Friday, 9:00am to 5:00pm, adaptive to the needs of the business. - Fully remote with some travel. Salary - Annual salary of $200,000 to $225,000 plus an annual discretionary bonus. Benefits - Highly competitive salary based on experience. - Mental health support with Talkspace. - Paid time off. - Reimbursement of membership and licensure fees. - 401k retirement plan options with company match. - Medical, vision, and dental insurance options – some plans may be paid up to 100%. - Basic life insurance provided and other voluntary insurance options available for full-time team members. - 6 weeks paid parental leave for full-time team members. - Pet insurance and discounts.