Openly

• Bridge the Gap: Translate broad leadership objectives into structured analytical projects with defined milestones, moving from "answering questions" to "building solutions." • Process Architecture: Design and standardize reporting methodologies across the team to ensure that metrics key business health metrics are calculated with unified logic across all operational functions. • Business Case Leadership: Lead the development of complex business cases for new initiatives, integrating ROI analysis with downstream data impact assessments. • Stakeholder Diplomacy: Serve as the primary analytical consultant for department heads, helping them prioritize their upcoming initiatives as well as new ideas based on data-driven potential. • Storytelling: Translate complex data into compelling, executive-ready narratives that don't just report numbers, but actively lead stakeholders to critical insights and balanced decisions regarding growth and profitability.

• Build internal tooling to help other engineers and the rest of the company understand and operate our system • Design and implement security best practices for our team and infrastructure • Reduce toil through automation, including building and maintaining CI/CD infrastructure • Build infrastructure as code using declarative provisioning tools • Develop high signal-to-noise ratio monitoring and alerting policies and technology to help us meet our SLOs • Lead incident response and postmortems • Contribute to important architectural and operational decisions like microservices vs. monoliths, deployment techniques, technologies, policies, etc.

• Manage, support, and mentor a diverse group of data engineers • Partner with the Principal Engineers and engineering leadership to guide the data architecture, scalability, and evolution of our data platform • Work closely with data science, business intelligence, and product teams to align data solutions with business objectives, balancing technical investments with business priorities • Identify, resolve, or escalate roadblocks and risks that threaten team deliverables and goals, seeking additional context or direction when needed • Drive each team member toward their career goals through clear milestones, transparent feedback, and a culture of open communication that sets them up for success • Translating data concepts and requirements into architecture decisions and technical implementation strategies • Provide technical input on data pipeline design, data modeling, and technology selections • Contribute hands-on technical work during peak periods to support the team and maintain technical credibility • Establish best practices for data pipeline architecture, data quality, and performance optimization • Runs cross functional working groups to deliver on larger company objectives • Participate in domain standups, weekly 1:1s, team collaborations, biweekly demos, and biweekly retros • Share your knowledge within the data engineering team and with others in the company (e.g., engineering all-hands, engineering learning hour, domain meetings) • Partner closely with the management team, HR, and Recruiting to attract, recruit, and develop a diverse team of high-quality data engineers

• Build and deploy AI-enabled tools, workflows, and internal automations that improve productivity and reduce repetitive work across the company. • Connect AI agents, tools, and automations with enterprise systems such as Okta, Google Workspace, Slack, Notion, Jira, and other applications, ensuring reliable interoperability. • Build, maintain, and improve MCP connections and supporting infrastructure, including standards for configuration, reliability, monitoring, and lifecycle management. • Identify manual or fragmented workflows and design durable automation solutions using Python, Go, or no-code tools. • Partner in weekly AI enablement sessions and help turn identified use cases into repeatable, supportable workflows, or tools. • Work closely with Security to implement safe patterns for authentication, authorization, token handling, data protection, and production readiness for AI-enabled workflows. • Use Terraform, cloud infrastructure, and version-controlled delivery practices to manage the systems that support internal AI enablement. • Create clear documentation, reusable patterns, and technical guidance that help teams adopt AI responsibly and effectively. • Partner with IT, Security, Engineering, and business teams to prioritize opportunities, collect feedback, and continuously improve solutions. • Balance quick wins with long-term maintainability, using feedback and operational data to improve quality, adoption, and scale.

• Oversee the privacy program and compliance framework, including policies, standards, and controls for applicable privacy laws • Provides advice and support on privacy-related implications, data-handling practices, and solution design. • Oversee privacy impact assessments (PIAs) and risk assessments for new products, systems, and vendors • Reviews, drafts, and maintains privacy notices, policies, procedures, consents • Oversee privacy training, promote privacy awareness culture, and serve as the privacy subject matter expert for leadership • Monitor statutes, regulations, case law, and other resources for changes and recommend program updates to ensure ongoing compliance with a focus on compliance with U.S. regulatory frameworks. • Provides guidance in support of cybersecurity incident investigation and response • Oversee consumer rights request processes (access, correction, deletion, opt-out) and ensure timely, compliant handling • Review and provide advice relative to data privacy terms in vendor contracts and business associate agreements • Independently manage multiple privacy initiatives under tight timelines with changing priorities and limited resources • Perform all other tasks and activities assigned from time to time

• Drive intricate and time-critical projects by gathering context, identifying impacts from around the organization, and developing a framework that guides a prioritized approach for resolution • Cultivate cross-functional partnerships across the organization to proactively identify operational opportunities and define solutions to deliver value • Support setting and tracking KPIs and performance trends, providing the data-driven insights necessary to help project teams turn goals into actionable tasks • Manage end-to-end special projects across a wide range of topics • Employ market research and competitive intelligence to inform areas of opportunity and bolster business cases • Proactively push process improvements to drive scalable operations and partner across teams to successfully implement

Why OpenlyOpenly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly DifferenceWe created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. - The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. - The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. - The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience. Welcome to your next adventure.At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. - Integrity - Empathy - Teamwork - Curiosity - Urgency We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work. We're committed to Diversity, Equity, & InclusionWe embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Job Details The ASA is responsible for profitable growth by increasing sales production and strengthening relationships with existing agencies. This critical role operates within the Openly sales organization by collaborating with team members to achieve onboarding support and account penetration, enabling rapid adoption of Openly’s product, increasing sales productivity, and maintaining account retention. Opportunities to join a team like this don’t come up often, so if this sounds right up your alley, keep reading and join our ever-growing team! Key Responsibilities - Exceptional Agency Results - Drive exceptional results with agency partners for quality, growth, and retention. - Provide feedback about Rate, underwriting risk classifications within the local markets to product, underwriting, and other ASM partners - Delivery on key named account targets - Be Loved - Frequent (>120/month) engagements with agencies that delight them - Increase policies sales per agent, agent engagement, agent net promoter score, retention, and quality of book - Administer incentives (where applicable) and contests aimed at increasing sales profitably - Day-to-day activities - Engage with agents 120 times per month digitally with phone calls, zoom meetings, video messages, texts, etc. to drive profitable growth in accounts - Move agents within segments up-channel in quality and quantity of production - Collaborate and execute with peers in the market (Sr ASM / ASM / Insurance Product) to improve the results of agencies Requirements - 1+ years of experience with Property & Casualty Insurance with a strong background in sales - A passion for helping partner agencies - Must be able to multitask and problem-solve - Available for some travel as needed - Strong organizational, negotiation, and value-based selling skills - Strong oral and written communication with the ability to manage large and small audiences, whether remote or in-person - Experience in a high volume sales environment - Strong sales results consistently exceeding revenue goals - A customer-centric mindset with the ability to quickly establish trust and credibility - Insurance product knowledge and the ability to gather additional knowledge rapidly - Proficiency with Microsoft and Google products along with experience working with a CRM Compensation & Benefits: Below is the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team. Budgeted Salary Range $59,920—$71,155 USD The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience. Full Salary Range $56,175—$93,625 USD Benefits & Perks - Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it. - Competitive Salary & Equity - Comprehensive Medical, Dental, and Vision Plan Offerings - Life and disability coverage including voluntary options - Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements (Birthing parents may be eligible for additional leave through STD) - 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute. - Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace - Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity. - Be Well Program - Employees receive $50 per month to use towards your overall well-being - Paid Volunteer Service Hours - Referral Program and Reward Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time. U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered. Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law. We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.

• Own delivery of claims-related product initiatives from discovery through launch, with support from senior product leadership • Translate business objectives and operational needs into clear product requirements, user stories, and acceptance criteria • Manage and prioritize a product backlog to deliver high-impact outcomes in a fast-paced environment • Identify inefficiencies and friction points across the claims lifecycle • Break down complex problems and develop well-structured, actionable product solutions • Produce detailed, cohesive product specs that account for workflows, dependencies, and edge cases • Partner closely with Engineering and Claims Operations as a day-to-day collaborator in designing and delivering solutions • Facilitate alignment across stakeholders • Effectively communicate priorities, trade-offs, and decisions to both technical and non-technical audiences • Contribute to improving both internal and external claims experiences • Support the design of digital-first capabilities, including self-service FNOL, status tracking, and automated workflows • Drive incremental improvements to cycle time, accuracy, efficiency, and user satisfaction • Use data, user feedback, and operational insights to inform prioritization and continuous improvement • Define and track key performance indicators such as claim cycle time, accuracy, and customer satisfaction • Partner with analytics teams to evaluate impact and refine product decisions • Identify and explore opportunities to apply AI to claims workflows, including intake, triage, documentation, and customer communication • Experiment with AI tools and approaches to improve efficiency, decision quality, and user experience • Stay current on emerging AI capabilities and proactively bring ideas for practical application within claims • Partner with engineering and data teams to test, validate, and scale AI-driven solutions • Grow into a subject matter resource for AI within Product & Strategy over time

Why OpenlyOpenly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly DifferenceWe created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. - The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. - The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. - The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience. Welcome to your next adventure.At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. - Integrity - Empathy - Teamwork - Curiosity - Urgency We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work. We're committed to Diversity, Equity, & InclusionWe embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Job Details We’re hiring a Senior Backend Engineer to be a part of one of our core teams building the backend for Openly's insurance platform. You will play an essential role in designing, building, testing, and maintaining the services and technology that power our insurance offering and customer experiences. Key Responsibilities - Collaborate with internal and external partners to develop the core systems and create APIs that power our best-in-class user experiences. - Build out our internal tooling and APIs to make business and engineering processes easier, faster, and safer. - Implement systemic changes to align existing systems with current architectural goals. - Integrate with external services to manage payments, documents, and claims. - Integrate with data providers to source real-time information on hundreds of data points, including property characteristics and risk profiles. - Provide subject matter expertise, mentorship, and support to individuals on your team. - Collaborate on architectural discussions with your team. - Contribute to important architectural and operational decisions like microservices vs. monoliths, deployment techniques, technologies, policies, etc. - Participate in daily stand-ups, weekly 1:1's, and biweekly retros. Our stack - Backend: Go & Postgresql - Frontend: Browser-based, VueJS, Webpack, Nuxt &, Tailwind - Research/Data Science: R, ArcGIS, Jupyter Notebooks, & Python - Data: GCP GCS, BigQuery, Composer/Airflow, Cloud Functions, Postgres, SQL, Python, Go, Aiven Debezium and Kafka, Fivetran - Infrastructure: Google Cloud, specifically Cloud Run, Kubernetes, Pub/Sub, BigQuery, and CloudSQL, managed with Terraform. We use GitHub for code hosting, DataDog for monitoring, and CircleCI for running our CI/CD pipelines. - Remote work tools: Slack, Zoom, Donut Requirements - At least 4 years of professional/production experience developing backend web-stack applications. - Professional experience leveraging Go in prior roles. Please note, part of the interview process includes completing a code challenge in Go. - Sustained track record of creating improvements in business-critical systems around stability, performance, and scalability. - Demonstrated ability to deliver complete systems from start to finish in a reasonable time frame with little or no supervision. - Strong interpersonal skills, such as an ability to explain complex technical concepts to non-technical audiences. #LI-DNI Compensation & Benefits: Below is the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team. Budgeted Salary Range $145,600—$163,800 USD The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience. Full Salary Range $145,600—$218,400 USD Benefits & Perks - Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it. - Competitive Salary & Equity - Comprehensive Medical, Dental, and Vision Plan Offerings - Life and disability coverage including voluntary options - Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements (Birthing parents may be eligible for additional leave through STD) - 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute. - Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace - Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity. - Be Well Program - Employees receive $50 per month to use towards your overall well-being - Paid Volunteer Service Hours - Referral Program and Reward Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time. U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered. Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law. We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.

• Develop and maintain tooling which enables business users to verify the calculations and behavior of our insurance products • Help roll out and document standardized testing, peer review, and governance workflows • Consult on the design of test data, ensuring key scenarios are represented and edge cases are covered • Serve as a subject matter expert on complex rating systems, platform differences, and policy data