Role Description This position is needed to drive the tactical execution and operational delivery of complex cross-functional projects within Global Operations. As a Delivery Manager, you are the engine of project execution, transforming strategic vision into operational reality. You bridge the gap between business intent and technical execution, ensuring every initiative moves through the lifecycle with precision and speed. By partnering with Enterprise Technology and being the voice of Global Operations, you ensure our projects are predictable, transparent, and high-impact, serving as the primary advocate for operational excellence and seamless product rollouts. Responsibilities - Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery and ensuring both the impact and outcomes of the project are documented. - Cultivate deep partnerships across the Global Operations ecosystem, specifically Global Customer Services, Global Customer Support Operations, and Onboarding & Compliance, to ensure project scalability and total operational readiness. - Drive project momentum by maintaining accountability for timelines and holding cross-functional partners to deadlines while adapting to shifting business capacity. - Identify and mitigate risks by serving as an "early warning system," mapping complex dependencies across Enterprise Technology and Global Operations to protect the critical path. - Generate high-signal, low-noise weekly status updates and maintain rigorous project documentation within Airtable to ensure long-term auditability and stakeholder alignment. - Coordinate launch synchronization between Enterprise Technology releases and Global Operations enablement, ensuring technical deliverables map perfectly to business-facing launch dates. Qualifications - 5+ years of experience in Project Management, Program Management, or Delivery Management within a fast-paced technology or operations environment. - Proven ability to translate complex technical constraints into business tradeoffs and communicate effectively with Engineering and Product teams. - Demonstrated expertise in managing end-to-end project lifecycles, including business requirements gathering (BRD), UAT coordination, and launch enablement. - Advanced experience using project management and tracking tools (e.g., Airtable, Jira, or Asana) to maintain high-integrity documentation. Requirements - Previous experience working closely with Global Operations functions such as Global Customer Services, Global Customer Support Operations, or Onboarding & Compliance. - PMP, or another program management certification. Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. Benefits - Competitive pay - Generous time off - Ample parental and wellness leave - Healthcare - Retirement savings program - And much more (offerings vary by location)

• Be responsible for tracking and management of permitting processes for New Store Openings and various Retail Development projects across the company. • Partner with various stakeholders, leveraging strong communication and organizational skills, to assist our real estate, design, and construction teams to support the opening of new RISE dispensaries and other associated projects. • Conduct municipal and regulatory code research as needed for cross functional teams • Support creation of municipal presentations and zoning exhibits as needed to support submissions • Assist with preparation and submission of applications to various agencies having jurisdiction over required permits and/or approvals • Provide real estate team with zoning site verification to confirm desired property is zoned appropriately and meets all local and state requirements for cannabis siting • Work with architects, engineers, and expeditors to facilitate the permit application process • Work closely with the municipalities on the status of permits and ensure they are processed in a timely manner • Clearly communicate project status, timelines, and issues to internal and external stakeholders through written and verbal updates • Produce and maintain schedules for all projects and coordinate with municipalities from approval to final stages of permitting process • Accurately project dates and notify construction team of likely permit issue dates to target construction mobilization • Manage and develop tracking and documentation/reporting of permitting status for our new store openings, remodels, conversions • Maintain and keep up to date all internal files relating to applications, approvals, and permits.

• The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. • This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. • Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. • There is a requirement for onsite events to travel domestically or abroad as required.

Role Description We are seeking a highly skilled and detail-oriented Scale Management Lead to oversee enterprise scale systems across multiple vendors and environments. This role requires deep technical expertise in scale integrations, labeling systems, and data interfaces, along with strong cross-functional leadership and customer engagement skills. The ideal candidate will ensure accurate scale operations, maintain system integrations, and drive continuous improvements across distributed teams. Responsibilities - Scale Systems Management - Manage and support scale systems across multiple vendors including Hobart, Bizerba, Digi, Mettler Toledo, and Ishida (European vendor experience a plus) - Oversee scale configuration, deployment, and maintenance across locations - Ensure accuracy and compliance in scale labeling, weight calculations, and pricing data - Maintain and optimize scale interfaces including: - Recipes and batch maintenance - APIs and system integrations - Product and pricing data synchronization - Data Integration & File Management - Manage multiple scale import file formats including: XML, BRdata, NCR, CSV, ePlum, LOC - Ensure data integrity across all systems and platforms - Troubleshoot data inconsistencies, integration failures, and system errors - Technical Operations & Networking - Configure and support scale connectivity using: Wireless networking, TCP/IP, and web services - Troubleshoot hardware, software, and network issues impacting scale operations - Monitor system performance and proactively address technical risks - Troubleshooting & Analysis - Provide advanced troubleshooting support for scale systems and integrations - Apply basic math and analytical skills for: - Weight-based calculations - Unit conversions - Pricing adjustments and validation - Identify root causes and implement corrective actions efficiently - Cross-Functional Leadership - Collaborate with distributed teams across: Engineering, Design, Data, Sales, Operations, and Support - Manage stakeholder expectations across multiple teams and geographies - Coordinate and resolve inter-team dependencies and conflicts - Drive alignment on priorities, timelines, and deliverables - Customer & Vendor Engagement - Serve as the primary point of contact for scale vendors and internal stakeholders - Maintain strong relationships with equipment providers and partners - Deliver excellent customer service by: - Resolving inquiries and technical issues - Supporting end users and operational teams - Ensuring a positive user experience - Process & UI Improvements (Nice to Have) - Contribute to screen/UI design improvements for scale systems and tools - Identify opportunities to enhance usability and workflow efficiency - Support continuous improvement initiatives Qualifications - Proven experience with multi-vendor scale management systems - Strong understanding of: - Scale labeling and weight-based pricing systems - Data integrations and file formats (XML, CSV, BRdata, etc.) - Scale interfaces (recipes, batch maintenance, APIs) - Experience with network configuration (TCP/IP, wireless, web services) - Excellent troubleshooting and problem-solving skills - Strong communication and stakeholder management abilities - Ability to work effectively across cross-functional, distributed teams - Customer-focused mindset with strong service orientation Preferred Skills - Experience in commissary or food production environments - Exposure to European scale vendors - Background in UI/UX or system interface design improvements - Previous leadership or project management experience in complex environments Equal Opportunity Statement Logile is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.