FIRST

• Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture • Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process • Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem solving and knowledge sharing. Manage vacation schedules, and approve monthly expenses. • Ensure the team maintains strong, positive relationships with clients • Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning. • FIRST ambassador; participate and engage with FIRST initiatives and extracurricular where possible • Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale. • Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes • Active training and development of the FIRST Team. Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions • Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change • Refine and drive best practice; ensure team adheres to firm’s SOP and compliance requirements • Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis • If applicable, this role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment within a specific client account, which includes end to end project management for the book of work assigned • Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations • Travel for on-site management when necessary

• The Senior Project Manager is responsible for supporting the client with their internal and/or client-facing events and conferences while consistently delivering exceptional service through excellent project management and creative solutions. • This includes the management of all aspects of the event operation, from initial briefing to reconciliation, including but not limited to project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, gift selection, audio/visual needs, webcasts, staging, speaker selection, execution, reconciliation and so on. • There is a requirement for onsite events to travel domestically or abroad as required. • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting • Sourcing, negotiating and managing site selections, contract management for venues and suppliers • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.) • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders • Assist with the training of new joiners • Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable, include: • Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event • Oversee workload of the team ensuring day to day understanding of capacity/pressure points • Management of staffing assignments considering individual team members capacities and capabilities • Management of personal development reviews for direct reports • Lead and motivate direct reports, encouraging a productive and positive atmosphere • Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness • Share knowledge of best practices, new suppliers, services and venues • Deepen relations with existing clients and maximize on all opportunities to generate new business.

Title: Project Manager (Corporate Event Experiences Planner) Job Description: Employment Type: Full-time Location: New York Work Site Type: Hybrid Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com Location: Must reside in NY/NJ/CT to be able to commute to NY office 3 days a week, subject to change to 5 days. What You Would Get To Do The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions - Full life cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity - Financial management, including budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting - Sourcing, negotiating and managing site selections, contract management for venues and suppliers - Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management - Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.) - Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders - Co-plan with colleagues and the client on larger scale programs; strong team player - Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed - Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events - Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements - Share knowledge of best practices, new suppliers, services and venues What We Are Looking For - Bachelor's Degree preferred - 5–7+ years’ event management experience, preferably in a corporate or financial environment - Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events - Experience in working with and managing senior clients - Proficient with Microsoft Office applications such as PowerPoint and Excel - Motivated, self-starter, ability to work independently and project plan; ability to think innovatively - Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines - Virtual event experience preferred – Webex and Zoom experience a plus - Leadership/influencing/negotiation and decision-making skills - Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions - Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles - Strong client management skills - Strong oral and written communication skills - Ambitious, proactive and highly organized - Willing to travel to various locations for site-visits and on-site management of events - Experience working with large and complex databases preferred, Cvent experience preferred - Knowledge of venues and suppliers in key US cities - Travel 20-40% - Very good communication and social skills At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth - Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA) - 401 (k) - Five Flexible Spending Accounts Options - Generous Paid Time Off Allowance - Employee Assistance Program (EAP) - Life, Disability & Pet Coverages - Wellness Stipend - Mobile Phone Allowance - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more - Aura Identity Theft Protection - Discretionary Bonus Structure - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $77,518.00 - $100,774.00. This role is also eligible for an annual discretionary bonus. (change as required) Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

• Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting • Sourcing, negotiating and managing site selections, contract management for venues and suppliers • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.) • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders • Co-plan with colleagues and the client on larger scale programs; strong team player • Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements • Share knowledge of best practices, new suppliers, services and venues

• The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. • This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. • Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. • There is a requirement for onsite events to travel domestically or abroad as required. • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity. • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting. • Sourcing, negotiating and managing site selections, contract management for venues and suppliers. • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management. • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.). • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders. • Co-plan with colleagues and the client on larger scale programs; strong team player. • Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed. • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events. • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements. • Share knowledge of best practices, new suppliers, services and venues.

Title: Attendee Data Coordinator Location: New York, NY Job Description: Employment Type: Full-time Work Site Type: Remote Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. What You Would Get To Do The Attendee Data Coordinator will support meeting planners in managing attendee registration for conferences and events, ensuring the smooth execution of data-related tasks. This role involves maintaining accurate attendee data, collaborating with event stakeholders, and providing database management to ensure consistency and accuracy. The Coordinator will assist in the development, testing, and management of event communications and online registration, as well as supporting attendees throughout the registration process. Additionally, the role provides administrative support to the broader Attendee Data Management team as needed. Domestic travel required. Your Contributions - Work with event planners on overall registration management for a high volume in-person, hybrid and virtual corporate events - Database management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon request - Assist in the development, editing, testing and management of online registration and event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc. - Assist attendees and stakeholders with any questions regarding registration - Diligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information (PII) - Generating attendee lists upon request - Responding to all client email within agreed upon SLAs - Assist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc. - Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where needed - Packing, ordering and shipping event supplies – maintain a shipping grid and track deliveries - Manage post-event attendee reporting - Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed - Supporting other members of the department with mailings, onsite assistance, ad hoc projects, etc. What We Are Looking For - Bachelor's Degree Preferred - 1-2 years of experience in Attendee Data Management and Event Technology including entry level meeting planning and coordination - Advanced knowledge of Microsoft Excel - Prior experience with other event platforms such as Cvent, StarCite, Eventbrite, etouches or other registration website platforms is a plus - The individual must be comfortable assisting clients over the phone in navigating registration websites, so prior experience as a customer support or help desk representative is preferred - Able to manage multiple projects simultaneously - Good written and oral communication skills at all levels - Motivated, self-starter, ability to take direction and work independently; ability to think innovatively - Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events - Good communication with team or clients; some degree of empathy - This role may be remote, hybrid or in-office, depending on the client account - Requires ability to work other shifts and weekends and in excess of 40 hours/week, as necessary - Requirement to be onsite at domestic events, and may require international travel when necessary - Requires the ability to lift / move up to 30 pounds when necessary At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth - Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA) - 401 (k)  - Five Flexible Spending Accounts Options - Generous Paid Time Off Allowance - Employee Assistance Program (EAP) - Life, Disability & Pet Coverages - Wellness Stipend - Mobile Phone Allowance - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more - Aura Identity Theft Protection - Discretionary Bonus Structure - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $57,000 to $65,600. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-SD1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.

Title: Roadshow Coordinator II/Executive Assistant Location: GS - New York Job Description: Employment Type: Full-time Location: NYC Work Site Type: Hybrid Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: New York (Hybrid, 3 to 4 days in office, subject to change to 5 days at any time) What You Would Get To Do: The Roadshow Coordinator II supports the planning and execution of high-profile roadshows by partnering with Corporates, Institutional Equity Sales, Investment Banking, Capital Markets, and Corporate Access teams. This role focuses on complex deal and/ or non-deal roadshows, based on the account. The Coordinator II is expected to manage detailed logistics, maintain accurate communication across stakeholders, and deliver consistently high execution while continuing to build experience in complex, fast-paced financial roadshow environments. Your Contributions - Work closely with Corporates, Institutional Equity Sales, Investment Banking and Capital Markets and/or Corporate Access to design and execute roadshows - Build strong relationships with corporate management teams as well as with other internal constituents - Heavy calendar management and meeting coordination for investors, clients and internal teams - Heavy logistic coordination for in-person roadshows, including, but not limited to hotels, ground transportation, private air, commercial air - Heavy logistics coordination for virtual/hybrid roadshows, including, but not limited to Zoom, conference calls, large group virtual meetings - Maintain and communicate logistics and travel schedules and agendas with corporate contacts, salespeople and other participants for multiple events at the same time - Reconcile all roadshow expenses - Source, vet and contract venues for events with client input - Negotiate with vendors for cost effectiveness as appropriate, commercial focus to the bottom line - Identify new venues and vendors to differentiate roadshows and provide new experiences to clients - Arrange conference calls and webcasts and coordinate ad hoc technology requests - Provide real-time support for participants, even if after hours leading into an event - Create and send logistical information and coordinate other materials for events as needed - Must be able to balance a client’s demands and prioritize work based on a high-volume book of work - Able to work independently with specialists and clients with little guidance - Back up coverage for colleagues as needed within the team - Create training documents for specific events or tasks where applicable, with a proactive approach - Excellent working relationship with managers, clients and peers alike - Supplier knowledge: ability to negotiate value adds for cost efficiencies or enhanced attendee experience - Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork) What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First. - Bachelor's Degree Preferred - 4-6+ years’ experience working on complex Deal Roadshows in the Financial industry, experience in events, marketing and/or communications - Strong working knowledge of the Microsoft Office, specifically Excel - Highly organized – ability to handle multiple tasks to meet strict deadlines - Excellent time management and multi-tasking skills - Ability to effectively and extensively interact with all levels of senior ranking officers - Adaptability to situations and ever-changing demands - Accessible and responsive at all times; tasks and requests by client often happen outside of normal business hours - must be available to respond accordingly in accordance with SLAs - A calm and flexible approach to handling pressure and stress. - Professional, responsive and polite in extremely difficult circumstances - Resourceful, ambitious and proactive - Creative problem solver and team player - Travel up to 10% - Strong communication skills and empathy for complex issues At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth - Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA) - 401 (k) - Five Flexible Spending Accounts Options - Generous Paid Time Off Allowance - Employee Assistance Program (EAP) - Life, Disability & Pet Coverages - Wellness Stipend - Mobile Phone Allowance - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more - Aura Identity Theft Protection - Discretionary Bonus Structure - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $100,000-$120,000. This role is also eligible for an annual discretionary bonus. #LI-hybrid

Title: Associate Project Manager, Portfolio Specialist (Event Experience) Location: MS - New York Employment Type: Full-time Location: New York City Work Site Type: Hybrid Job Description: Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: NYC - hybrid 3 days a week, subject to change to 5 at anytime. What You Would Get To Do The Associate Project Manager, Portfolio Specialist provides essential support in delivering high-touch hospitality experiences for the Investment Banking Division of a major financial institution. This role assists with executive-level dining and event arrangements, helping to coordinate high-end dining experiences, manage reservations, and liaise with top-tier restaurants to ensure seamless execution for senior banking executives and VIP clients. Working closely with the broader events team, this position requires strong attention to detail, organizational skills, and a commitment to delivering exceptional service. The ideal candidate has a passion for luxury hospitality, thrives in a fast-paced environment, and is eager to contribute to a world-class client experience. Your Contributions Concierge & Event Support - Assist in tracking event attendees, budgets, and venue data within event management platforms (e.g., Cvent) to support strategic planning and reporting. - Manage documentation, compile guest lists, coordinate approvals, and maintain organized records for concierge-related events and experiences. - Support the booking process for executive dining experiences and entertainment requests, liaising with vendors and ensuring accurate scheduling and confirmations. - Help with venue research, contract tracking, and invoice processing to ensure seamless event execution. - Responsible for accurate and timely budgeting, invoicing, and reconciliation of events, ensuring all financial aspects are properly documented and processed. - Assist in compiling client briefings for executive-level dinners and events, ensuring all relevant attendee details are documented. - Stay informed on new restaurant openings, hospitality trends, and VIP entertainment options to support event planning efforts. - Work closely with internal banking teams to collect invitee lists, manage RSVP tracking, and ensure alignment on event objectives. - Keep team members and internal stakeholders well informed of all relevant logistical information, ensuring timely and effective updates as needed. - Work with the team to ensure adherence to client standards of operations and best practices. - Share knowledge of best practices regarding new suppliers, services, and venues while proactively integrating improvements and creative solutions into future events. - Always look for opportunities to enhance experiences, raise the bar at each event, and proactively suggest ideas and solutions. What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need accommodation at any stage of the recruitment process. - 2-4+ years of experience in event coordination, hospitality, corporate services, or administrative support. - Proficient with Microsoft Office applications such as PowerPoint and Excel - Strong attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment. - Experience with data entry, reporting tools, and event management platforms (e.g., Cvent, Excel, CRM systems) is a plus. - Good written and verbal communication skills, with the ability to interact professionally with executives, vendors, and stakeholders. - Proactive approach to handling logistics, troubleshooting challenges, and ensuring seamless execution of hospitality services. - Willingness to work occasional evenings or weekends to support executive schedules as needed in this fast paced environment. At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: - Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA) - 401 (k) - Five Flexible Spending Accounts Options - Generous Paid Time Off Allowance - Employee Assistance Program (EAP) - Life, Disability & Pet Coverages - Wellness Stipend - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more - Aura Identity Theft Protection - Discretionary Bonus Structure - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $70,000 - $91,000. This role is also eligible for an annual discretionary bonus.

Title: Project Manager, Portfolio Specialist (Event experience) Location: MS - New York Job Description: Employment Type: Full-time Location: New York City Work Site Type: Hybrid FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com Location: New York, NY (Hybrid) Must reside in the tri-state area to be able to go into office 3 days a week, subject to change. What You Would Get To Do The Project Manager, Portfolio Specialist will play a pivotal role in delivering high-touch hospitality experiences for the Investment Banking Division of a major financial institution. Acting as the primary point of contact for executive-level dining and event arrangements, this individual will curate and manage high-end dining experiences, cultivate relationships with top-tier restaurants, and ensure seamless execution for senior banking executives and VIP clients. This role requires an understanding of luxury hospitality, strong relationship management skills, and the ability to anticipate and deliver white-glove service in a fast-paced, high-stakes environment. Your Contributions Concierge & Event Management - - Plan, coordinate, and execute intimate, high-end dining experiences and events for C-suite executives and VIP clients, ensuring flawless service and attention to detail. - Oversee the full event lifecycle, including venue sourcing, contract negotiation, logistics planning, guest management, and budget reconciliation. - Cultivate and maintain relationships with top-tier restaurants and hospitality partners to secure priority reservations, exclusive access, and VIP experiences. - Work closely with internal banking stakeholders to align dining and event experiences with business objectives, client engagement strategies, and relationship-building goals. - Conduct site visits, evaluate new and existing venues, negotiate partnerships, and stay informed on hospitality trends to enhance event offerings. - Secure tickets for premium entertainment experiences through direct contacts, brokers, or concierge services, ensuring seamless booking, budget approval, and reconciliation. - Prepare detailed client briefings for every dinner and event, track attendees, and maintain a database of concierge activity, integrating insights with broader marketing and event initiatives. - Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable as not all Project Manager, Portfolio Specialist have people management responsibilities, include: - Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event - Oversee workload of the team ensuring day to day understanding of capacity/pressure points - Management of staffing assignments considering individual team members capacities and capabilities - Management of personal development reviews for direct reports - Lead and motivate direct reports, encouraging a productive and positive atmosphere - Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed - Travel up to 40% may be required What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact recruiting@firstagency.com if you need accommodation at any stage of the recruitment process. - 5-7+ years in event management, corporate hospitality, or luxury concierge services, ideally in the financial or corporate sector with exposure to C-suite executives. - Proficient with Microsoft Office applications such as PowerPoint and Excel - Experience with event management platforms (e.g., Cvent) to track attendees, budgets, and venue data for reporting and strategic planning. - Strong network and established relationships within the fine dining and hospitality industry in major cities; knowledge of key restaurants in global financial hubs is a plus. - Exceptional ability to build and maintain partnerships with high-end venues, vendors, and executive clients. - Ability to manage multiple high-touch requests simultaneously while maintaining precision and discretion. - Willingness to work outside traditional business hours to accommodate executive schedules, and a fast paced environment. At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth - Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA) - 401 (k) - Five Flexible Spending Accounts Options - Generous Paid Time Off Allowance - Employee Assistance Program (EAP) - Life, Disability & Pet Coverages - Wellness Stipend - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more - Aura Identity Theft Protection - Discretionary Bonus Structure - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $86,000 - $112,000. This role is also eligible for an annual discretionary bonus. #LI-KM1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Title: Project Manager, Events & Content (Corporate Events/Speaker Management) Location: New York City Work Site Type: Hybrid Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: New York (Hybrid, 3 to 4 days in office, subject to change to 5 days at any time) What You Would Get To Do: As the Project Manager, embedded in Asset Management, you will work on the marketing and events team to support client event engagement. This team member will support initiatives, interfacing with key leaders across the business, advisors and advisor teams, marketing team members, agencies and vendors to deliver the very best experiences for our clients and prospects. Your Contributions - Support end-to-end execution of events including webinars, meetings, roundtables, and conferences - Coordinate event logistics such as registration, calendars, venues, AV, catering, and materials - Manage event timelines, checklists, and task tracking to ensure deadlines are met - Assist with speaker coordination, agendas, briefing documents, and content collection - Prepare and distribute event communications, invitations, and follow-ups - Liaise with vendors, production teams, and internal stakeholders - Support live and on-site execution, including run-of-show and troubleshooting - Ensure event materials meet branding and compliance requirements - Help track attendance, feedback, and post-event reporting What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. - Requires 5-7 years' experience - Project Management experience, preferably in the financial services industry or a corporate environment - Ability to manage multiple projects simultaneously - Strong organizational skills, attention to detail and ownership of projects - Highly organized with the ability to work in a high-pressured environment - Ability to work in a fast-paced environment and think clearly under pressure - Highly organized with attention to detail and excellent follow-through - Strong verbal and written communication skills - Knowledge of relevant and interesting arts and cultural events, a plus - Strong experience with Microsoft Office Suite, including Outlook, Word, Excel and Powerpoint; Salesforce experience a plus - Strong client management skills with the ability to influence and lead by example, fostering a positive environment - Strong ability to create best practices and take on new initiatives independently - Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles - Motivated, self-starter, ability to take direction and work independently; ability to think innovatively - Entrepreneurial - Creative thinker - Willingness to travel (up to 10%) - Strong communication skills and empathy for complex issues - Excellent written and oral communication skills at all levels - Own speaker logistics and content coordination for smaller-scale events, including sourcing, briefing, scheduling, and managing speakers end-to-end - Partner with internal teams and client stakeholders to shape event agendas and ensure content aligns with business priorities - Coordinate closely with executive offices to manage speaker engagement, availability, and expectations - Manage the full content lifecycle, including session planning, speaker preparation, and alignment of content within the broader event agenda - Conduct research and support content development including identifying speakers - Support event planning and execution, including timelines, logistics, and cross-functional coordination to deliver high-quality events At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: - Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA) - 401 (k) - Five Flexible Spending Accounts Options - Generous Paid Time Off Allowance - Employee Assistance Program (EAP) - Life, Disability & Pet Coverages - Wellness Stipend - Mobile Phone Allowance - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more - Aura Identity Theft Protection - Discretionary Bonus Structure - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $70,000 - $110,000. This role is also eligible for an annual discretionary bonus. - This role is hybrid, requiring upwards of 4 days in office - Requires ability to work other shifts and weekends and in excess of 40 hours/week, as necessary - Requirement to be onsite at domestic events, and may require international travel when necessary - Requires the ability to lift / move up to 30 pounds when necessary - Essential physical requirements including standing, sitting, typing, handling of materials including lifting / moving items #LI-KM3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.