Title: Regular Giving Manager Location: Melbourne Australia Job Description: Overview: - Full-time, Continuing position - $121,213 - $136,507 + 17% Superannuation and Flexible Working Arrangements - Based at the Melbourne CBD campus, and hybrid ways of working About You This is your opportunity to step into a role where you can truly shape and grow a fundraising program. As Regular Giving Manager at RMIT, you will take full ownership of the appeals program, leading the end‑to‑end delivery of campaigns that connect meaningfully with alumni, staff and supporters. From crafting compelling fundraising messages to selecting channels, managing production and analysing performance, you will bring campaigns to life and play a key role in turning engagement into long‑term philanthropic support. This role is built for someone who thrives on hands‑on delivery and knows what it takes to run successful appeals from start to finish. You will join a growing Advancement team at a pivotal moment, with the opportunity to build and shape the program as alumni engagement expands and fundraising potential grows. If you have direct experience owning appeals, strong writing capability, and the confidence to work across stakeholders to bring campaigns to life, this is your chance to make a clear and lasting impact. To be successful in this position, you'll have: - Demonstrated experience in planning and implementing multi-channel managing regular giving programs, preferably within a higher education or not-for-profit environment. - Strong skills in using data to segment audiences, track activity and measure campaign performance. - Demonstrated ability to interpret and report on key metrics (eg income, response, retention, attrition, ROI) and use data insights to inform decision-making and continuous improvement. - Excellent communication skills, including demonstrated experience writing persuasive content for a range of channels and audiences. - Outstanding attention to detail, with the ability to review and edit content to ensure accuracy, and handle complex segmentation of data. - Strong project management skills and an ability to meet tight deadlines. - Proven ability to build and maintain productive working relationships with a wide range of internal and external stakeholders, including senior staff, Advancement colleagues, and external suppliers. --

• Direct Anywhere community programming, including bi-weekly virtual programming and quarterly in-person trips. • Manage local program operations, including fellow selection, onboarding, data, and benefits. • Cultivate a supportive community experience for Anywhere fellows. • Manage the Fellowship Associate to ensure high-performance execution of community operations. • Oversee community budgeting, strategy, and team coordination. • Collaborate with cross-functional teams to amplify organizational impact through fellowship insights. • Contribute to broader fellowship team initiatives and cross-functional groups. • Represent Activate at recruitment events and engage Anywhere alumni.

• Oversee key functions that enable the delivery of world-class support services to New Era clients. • Manage a team of support engineers, ensuring service level targets (SLTs) are met. • Collaborate with other support leadership to improve support processes. • Act as a primary point of contact for client escalations, building strong relationships and ensuring their needs are met. • Monitor and manage the support ticketing system, ensuring issues are resolved efficiently and to the client’s satisfaction. • Implement and track key performance indicators (KPIs) to measure and improve service performance.

• Lead, coach, and develop Treasury team members, providing ongoing feedback, performance management, and career development support. • Establish team priorities and ensure effective execution of daily treasury operations, reporting, and strategic initiatives. • Foster a culture of accountability, continuous improvement, and operational excellence within the Treasury function. • Delegate responsibilities appropriately while maintaining strong oversight of controls, compliance, and service levels. • Partner with Finance leadership on workforce planning, succession planning, and organizational development within Treasury. • Serve as the primary escalation point for treasury operational issues and complex banking matters. • Drive knowledge sharing, documentation, and cross-training efforts to build team resiliency and scalability. • Own and oversee daily cash positioning and liquidity management across 30+ domestic and international bank accounts. • Lead short- and long-term cash forecasting processes, partnering with FP&A and business stakeholders to improve forecast accuracy and support strategic planning. • Develop recommendations regarding cash deployment, working capital optimization, and liquidity strategies. • Ensure timely execution and approval of external and intercompany wire transfers, ACH transactions, and other treasury activities in accordance with company policies and controls. • Serve as the primary relationship manager for banking partners, driving service enhancements, fee optimization, and treasury product evaluations. • Lead all bank account administration activities, including account openings, closures, KYC compliance, signatory management, and banking platform governance. • Evaluate and implement treasury management solutions and banking services that improve efficiency, controls, and scalability. • Act as administrator and strategic owner of corporate card programs and related banking services. • Oversee treasury reporting, including cash forecasts, liquidity metrics, debt reporting, and management reporting packages. • Partner with Accounting to support month-end close activities, cash reconciliations, journal entries, statement of cash flows, and audit requirements. • Ensure compliance with treasury policies, internal controls, and banking regulations. • Monitor fraud prevention tools, Positive Pay exceptions, and treasury control activities to mitigate operational and financial risk. • Lead treasury transformation initiatives that improve scalability, operational efficiency, internal controls, and the overall employee experience. • Champion an AI-first mindset within Treasury by identifying opportunities to leverage AI, automation, and emerging technologies to streamline processes, improve forecasting and reporting, enhance decision-making, and reduce manual effort. • Evaluate, recommend, and implement technology solutions that increase productivity, strengthen risk management practices, and support the evolving needs of the business. • Partner cross-functionally with Accounting, FP&A, Tax, Legal, Procurement, People, and Technology teams to drive process improvements and deliver strategic business initiatives. • Establish and maintain treasury policies, procedures, and governance frameworks that support operational excellence, compliance, and sustainable growth. • Foster a culture of continuous improvement by encouraging innovation, data-driven decision-making, and the adoption of new tools and ways of working across the Treasury team. • Provide guidance, mentorship, and functional leadership to Staff Accountant within Cash Application function and other finance team members as applicable. • Support financing transactions, acquisitions, integrations, and other strategic corporate initiatives. • Deliver insights and recommendations to Finance leadership regarding liquidity, risk management, banking strategy, and treasury operations. • Lead special projects and ad hoc financial analyses as needed.