• Ejecutar, validar y asegurar la calidad de soluciones tecnológicas, garantizando entregables alineados a estándares técnicos y necesidades del negocio. • Supervisar y validar desarrollos asegurando calidad técnica y cumplimiento. • Diseñar e implementar APIs y servicios web para integración de sistemas. • Acompañar a equipos de desarrollo en requerimientos y soluciones técnicas. • Gestionar pruebas, despliegues y control de versiones. • Identificar riesgos técnicos y proponer mejoras continuas. • Brindar soporte especializado a aplicaciones asignadas.

• Manage the entire sales process, from discovery calls to successful onboarding of AI solutions • Build and maintain strong relationships with prospective clients to drive revenue growth • Support the end-to-end sales cycle, including lead generation, pitching, PoCs, negotiation, and closing • Prepare and deliver compelling presentations, proposals, and business cases • Monitor sales performance metrics and contribute to forecasting and pipeline management • Represent the company at industry events, meetings, and conferences • Feedback product team with the evolving needs of the market

• Collaborate with product managers and engineers (PED) to define and prioritize product requirements, ensuring technical feasibility and alignment with user needs. • Capture, document, and communicate client requirements with the core team while adhering to the agreed upon format to convey priority. • Proactively identify and manage risks and dependencies across cross-functional teams, advocating for solutions and driving efficient execution. • Develop, utilize, and perform effective test strategies to ensure quality and performance of implemented features. • Document technical specifications and maintain clear communication with stakeholders throughout the development process. • Contribute to the continuous improvement of our development processes and tools, promoting a culture of innovation and agility. • Stay abreast of emerging technologies and industry trends, proactively suggesting opportunities for product enhancement. • Technical Support and Troubleshooting. • Client Training and Education on Ready Software tools. • Work closely with engineering, product, and operations teams to optimize AI utilization, flag risks/blockers, and drive continuous improvement in workflows.

• Support Go-to-Market (GTM) teams, including Sales, Marketing, and Customer Success, by assisting in technical presentations, product demonstrations, and proof-of-concept projects, highlighting how our AI-powered SaaS platform addresses client challenges. • Collaborate directly with new clients during onboarding, ensuring smooth implementation, effective platform setup, and tailored integrations. • Develop, manage, and maintain automation workflows and integrations using Python, as well as platforms such as Zapier, Make.com, HubSpot etc. • Diagnose and resolve technical issues promptly, clearly communicating solutions to both technical and non-technical stakeholders. • Work closely with product and Customer Success teams to relay customer feedback, improve user adoption, and enhance overall customer satisfaction. • Advocate for the customer in internal meetings, ensuring their needs are prioritized in product updates.