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Account Executive, Cards
Location
Texas
Posted
1 day ago
Salary
0
Seniority
Mid Level
Job Description
Account Executive, Cards
Fiserv
• Manage a regular meeting cadence with each client in your territory, both onsite and remotely • Educate clients on Fiserv happenings and our impact on their organization • Create an easy environment for clients to interact with and communicate with you and Fiserv • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects • Coordinate team education on Digital Channels and Electronic Payments products as needed • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues • Support client visits and conferences and ensure billing accuracy
Job Requirements
- Experience in client relationship management, service delivery, and/or sales to C-Level executives
- Experience in electronic banking, mobile banking, and/or payments
- Bachelor’s degree, and/or equivalent military experience
- 2+ years of experience in time management, managing multiple projects and responsibilities concurrently
- Experience with eCRM software such as Salesforce
- Working knowledge of Fiserv account processing products, online banking products, and business units
- Experience with Fiserv systems or applications
- Additional certifications in banking or financial technology fields
- Must currently possess valid and unrestricted U.S. work authorization
Benefits
- Maintain a healthy work-life balance with paid holidays
- Generous time off policies, including Recharge & Refuel time for qualifying associates
- Free counseling through our EAP
- Competitive salaries
- Fiserv 401(k) Savings Plan
- Employee Stock Purchase Plan
- Living Proof program where you can exchange points for a variety of rewards
- Medical, dental, vision, life and disability insurance options
- A range of well-being resources through our Fuel Your Life program
- Training, development, certification, and internal mobility opportunities
- Employee Resource Groups that promote our diverse and inclusive culture
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