Gradial

• Lead, coach and develop a team of Enterprise Account Executives focused on net-new customer acquisition. • Drive attainment of team revenue targets through effective pipeline management, forecasting and deal execution. • Partner with Marketing to improve demand generation programs, lead quality and conversion throughout the funnel. • Establish and refine repeatable sales processes that improve productivity, consistency and scalability. • Coach sellers on multi-threaded enterprise sales motions and executive-level engagement strategies. • Participate directly in high-impact opportunities to accelerate deal progression and improve win rates. • Implement and reinforce sales methodologies that strengthen qualification, deal inspection and forecast accuracy. • Analyze performance data to identify opportunities for process improvement, territory optimization and revenue growth. • Collaborate with Strategic Account teams to ensure successful transitions following new customer acquisition. • Build a culture of accountability, execution and continuous improvement across the sales organization.

• Define integration scope, success criteria, and deployment strategy during late-stage sales cycles • Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments • Design and validate agent-powered workflows that streamline content creation, personalization, and publishing • Act as the voice of the customer with Product and Engineering, translating implementation challenges into roadmap opportunities • Drive go-live, QA, and UAT processes with clear ownership of time-to-value • Deliver enablement resources, training, and documentation to support long-term adoption • Build trusted relationships with client-side marketing and technical stakeholders

• Own the full sales cycle from outbound prospecting to contract execution for enterprise customers • Sell into complex legacy tech organizations across the Bay Area • Deliver compelling product demos across CMS, workflow automation, and AI driven content management use cases • Translate technical functionality into tangible business value across multiple stakeholders including Marketing, Web, Engineering, RevOps, Security, and Procurement • Develop and iterate outbound messaging, segmentation, and ICP criteria in close coordination with product and growth • Collaborate with Product and Customer Success to provide feedback and accelerate product market fit • Maintain a rigorous pipeline discipline, accurately forecast, and consistently exceed revenue goals • Host fireside chats and small executive events in the Bay Area to build pipeline and deepen relationships with priority accounts • Travel frequently to San Jose to meet strategic customers and run in person evaluations, workshops, and executive reviews

Gradial is a Seattle-based startup enabling digital experiences at the speed of thought. We empower marketers and creatives to implement their ideas directly, with software that adapts over time. Our platform automates website and design system updates, large-scale migrations to new design systems, and continuous content optimization while adhering to company and product brands. Backed by world class investors, we’re looking to scale our platform and expand our team. At Gradial, we operate with extreme ownership, bias towards action and critical path planning. We tackle problems from first principles, question assumptions, and find creative solutions. If you want to take risks, work on groundbreaking technology, and see the direct impact of your work, Gradial is where you belong. Role Overview Gradial is looking for a Strategic Account Director to help our enterprise customers realize the full potential of our AI platform. This role focuses on deepening partnerships and expanding value within existing accounts, ensuring customers achieve measurable impact and uncover new ways to grow with Gradial. You’ll define how Gradial supports customers post-sale: driving adoption, identifying new use cases, and strengthening strategic relationships across complex global enterprises. Your work will directly influence retention, expansion, and long-term customer success with our enterprise customers This role can be remote or in-person at our Seattle HQ. Responsibilities - Own a portfolio of enterprise accounts and develop strategies that drive adoption, value realization, and expansion. - Partner with senior stakeholders to identify new workflows, align on future needs, and connect value delivery to business outcomes. - Build trusted relationships across Marketing, Web, Engineering, Procurement, and RevOps teams to drive sustained platform engagement. - Collaborate with Growth AEs to structure and execute commercial expansions. - Deliver compelling, consultative presentations that tie Gradial’s AI capabilities to clear, measurable results. - Create scalable playbooks for usage expansion by industry, region, or customer maturity. - Maintain disciplined pipeline management and accurate forecasting. - Work cross-functionally with Product, Engineering, and Delivery to influence roadmap priorities and accelerate customer impact. - Travel as needed for customer meetings and strategic engagements. Requirements - Proven success in enterprise account growth, customer success, or strategic account management at a high-growth technology company. - Experience with marketing technology, CMS platforms, or workflow automation systems. - Strong ability to translate technical capabilities into business value for senior stakeholders. - Demonstrated success managing and expanding large enterprise accounts. - Exceptional relationship-building and communication skills at the executive level. - Operates with ownership, accountability, and a growth mindset. - Willingness to travel based on customer and business needs. The OTE salary range for this position is $280,000 – $370,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401K retirement plan, paid time off, paid sick leave and other employee wellness programs. You'll thrive here if you... - Learn quickly and actively seek out new challenges. - Embrace AI as a core tool for problem-solving, creativity and scale. - Show a strong work ethic, high ownership and bias toward action. - Communicate clearly, directly and with curiosity. - Thrive in fast-paced, hyper-growth environments where building better > maintaining status quo. What we offer - Meaningful equity and competitive salary - Comprehensive health, dental and vision coverage - Fast-paced environment with autonomy and ownership - Real impact, zero bureaucracy - A front-row seat to building category-defining AI infrastructure AI Literacy & Interviewing Tools As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI. Privacy Policy By submitting your application to Gradial, you acknowledge that any personal data you provide will be processed in accordance with our Privacy Policy. This includes the collection, use, and storage of your information for the purposes of evaluating your qualifications and communicating with you about your candidacy. We handle applicant data with care and in compliance with applicable data protection laws. If you have any questions about how your information is used, please refer to our Privacy Policy or contact us directly. Applicants who require reasonable accommodation to participate in the application or interview process should contact us at careers@gradial.com to request assistance. #LI-JP1