Medical Support Assistant, Medical Receptionist
Location
North Carolina
Posted
1 day ago
Salary
0
Seniority
Junior
Job Description
Medical Support Assistant, Medical Receptionist
Ansible Government Solutions
• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults. • Provide general reception support in the Release of Information (ROI) offices at various medical centers. • Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB. • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers. • Make outgoing and receive incoming phone calls. • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems. • Review ambulance claims for eligibility and payment. • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
Job Requirements
- Citizen of the United States of America.
- Ability to speak clearly, hear and write English.
- Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
- Heavy phone and computer usage, often simultaneously.
- Familiarity with medical terminology, hospital terminology and/or clinics.
- Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
- Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position.
- Applicants can substitute one year of education above high school to qualify.
- One year of education above high school or one to two years of related job experience.
- Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
- Ability to pass a required level of security clearance (NACI-level background check).
Benefits
- Competitive packages are available for qualified candidates.
Related Guides
Related Categories
Related Job Pages
More General Jobs
- Deliver high-quality adult primary care via video and asynchronous telemedicine (36 clinical hours/week) - Treat a diverse patient population, including Medicare and Medicaid patients - Collaborate with an internal network of subspecialists - Utilize AI-powered workflows (scribe tools, automated routing, integrated notes) to maximize efficiency - Contribute to building clinical guidelines, quality standards, and operational processes as an early team member
• Serves as the lead for planning, coordinating, and executing organizational change management (OCM) strategies for clinical informatics initiatives. • Ensures smooth adoption of new systems, workflows, and interoperability solutions across VHA facilities. • Develops communication plans, stakeholder engagement strategies, and training programs aligned with Agile delivery and clinical safety standards. • Demonstrated expertise in Agile environments (e.g., supporting PI planning, backlog prioritization, and stakeholder readiness) • Prosci or similar OCM frameworks (ADKAR model) • Communication and training development for clinical and technical audiences • Familiarity with VA VistA/CPRS, Cerner Millennium/Oracle Health, and interoperability standards (HL7, FHIR)
• Coordenar a infraestrutura de TI, redes, servidores e segurança dos ambientes corporativos; • Sustentar e apoiar a evolução do ERP e sistemas corporativos; • Gerenciar fornecedores, contratos e demandas da área de tecnologia; • Apoiar projetos de melhoria contínua, digitalização e integração de sistemas; • Monitorar indicadores, orçamento e rotinas operacionais da área; • Atuar em parceria com áreas internas no levantamento e atendimento de demandas.
• Own the DTC P&L, accountable for revenue and contribution margin • Set and execute Paid Acquisition Strategy, allocating budget across channels • Lead Performance Creative function, driving creative testing and iteration • Build Growth Experimentation system with prioritized testing • Own CRO conversion roadmap across Shopify and coordinate with web/dev resources • Manage CRM agency relationship and direct retention outcomes across email + SMS • Establish Growth Operating Cadence with standardized reporting and accountability
