Ansible Government Solutions

Role Description The Clinical Informaticist supports Oracle Health EHR go-live, stabilization, and workflow optimization activities across VA medical centers by partnering directly with clinicians, informatics teams, IT professionals, and project managers to promote effective implementation and sustained end-user adoption. This role centers on clinical workflow optimization, documentation integrity, user training, issue resolution, and alignment with federal regulations and VHA operational standards to improve the overall success of EHR deployment efforts. The work is fast-paced and highly collaborative, requiring strong clinical informatics expertise, adaptability, attention to detail, and the ability to perform effectively under pressure during critical implementation and stabilization periods. - Provide on-site support for Oracle Health EHR go-live, stabilization, and adoption activities at VA medical centers - Partner with clinicians, informatics leaders, and operational teams to identify and resolve system issues, improve workflows, and optimize EHR utilization - Deliver end-user training and support the development of user guides, workflow documentation, and training materials - Recommend system configuration and workflow adjustments to align with VHA policies, clinical requirements, patient safety priorities, and operational needs - Gather and assess feedback from clinical users to evaluate system performance, usability, documentation practices, and opportunities for continuous improvement - Support implementation efforts in alignment with federal regulations, VA healthcare standards, and industry best practices - Troubleshoot issues that arise during go-live and coordinate closely with IT teams and stakeholders to drive timely resolution - Document workflows, issues, resolutions, risks, and lessons learned throughout the implementation process and prepare regular status updates - Promote effective communication and collaboration among VA stakeholders, VHA clinical teams, informatics staff, and project leadership - Contribute to change management, user adoption, and performance improvement efforts that support successful EHR integration into clinical operations Qualifications - Must be eligible to obtain a federal security clearance; U.S. citizenship required - Demonstrated experience as a Clinical Informaticist or similar health IT professional with a focus on EHR systems, clinical operations, and user adoption - Minimum of 3 to 5 years of experience in clinical informatics, preferably within the VA, VHA, or a comparable federal healthcare environment - Familiarity with Oracle Health EHR systems or comparable platforms such as Epic or Cerner - Experience supporting go-live activities, workflow redesign, end-user training, issue resolution, and post-implementation stabilization - Knowledge of federal healthcare regulations and standards, particularly within the Veterans Health Administration (VHA) - Understanding of clinical documentation workflows, patient safety considerations, and change management principles in healthcare settings - Strong problem-solving capabilities and the ability to perform effectively during high-visibility implementation phases - Excellent interpersonal and communication skills, with the ability to collaborate across diverse clinical, technical, and operational teams - Demonstrated ability to manage competing priorities and timelines while maintaining a high standard of quality - Bachelor’s degree in Nursing, Healthcare Administration, Clinical Informatics, Pharmacy, or a related field required - Master’s degree in Clinical Informatics, Health Information Management, Pharmacy, Nursing, Medicine, or a related field preferred - Clinical Informatics certification preferred - Experience or training spanning both clinical care and informatics is strongly preferred, with particular value placed on backgrounds in nursing, pharmacy, or medicine Requirements - All candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force Benefits - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Support and recommend VHA credentialing and privileging processes, including verification, documentation review, and compliance validation • Analyze workflows to identify gaps, inefficiencies, and risks in credentialing and DOW processes • Apply critical thinking to interpret policies and translate requirements into actionable improvements • Track credentialing and privileging activities with a high degree of accuracy and attention to detail • Maintain tracking tools, logs, and dashboards to monitor progress, risks, and compliance status • Ensure strong follow-through on action items, deliverables, and regulatory requirements • Support Delegation of Work (DOW) processes and ensure compliance with established standards • Develop and maintain SOPs, documentation, and audit-ready materials • Assist in continuous monitoring, quality assurance, and audit support activities • Coordinate with VHA program offices and stakeholders to ensure alignment and information flow • Identify and escalate risks, discrepancies, and compliance concerns with clear supporting analysis • Adapt to shifting priorities while maintaining accuracy, organization, and accountability. • Performs miscellaneous job-related duties as assigned.

• Provides day-to-day consultation and support to employees regarding various inquiries and policy-related questions. • Manages and maintains employee personnel files, including creating new hire files, and updating records throughout their employment. • Assists in gathering and maintaining required leave documentation records; monitor return-to-work dates and status updates. • Gathers data and provides reports for Operations and HR teams related to leaves and absenteeism. • Leads the offboarding process for employees including preparing and distributing separation documents, coordinating final pay, updating HRIS system.

• Assist in managing payroll operations for exempt and non-exempt employees across multiple states to ensure compliance with federal, state, and local payroll laws and regulations. • Work with employees to capture missing time entries and clarify any discrepancies. • Assist in reviewing and verifying time records for accuracy and completeness for weekly and bi-weekly payrolls. • Work with employees and clients to process prior pay period modifications and make timecard adjustments/corrections to support invoicing. • Process payroll exceptions including overpayments, off-cycle adjustments, etc. • Assist with processing PTO payouts, garnishments, bonuses, and any other supplemental pay. • Respond to employee-related payroll inquiries. • Assist in managing phone lines. • Other duties as assigned.

Overview The Consultant supports VHA’s mission by contributing to enterprise healthcare transformation initiatives aligned with leadership priorities. This role focuses on analysis, coordination, and execution support under the guidance of senior consultants and client leadership. The consultant works across program offices and field operations to support integrated solutions within evolving healthcare delivery environments. The work is fast-paced and often ambiguous, requiring adaptability, strong organization, and a willingness to learn as priorities shift in response to policy changes and emerging healthcare needs. Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities: - Support senior consultants and client leaders in planning and executing healthcare transformation initiatives - Assist with project management activities including scheduling, tracking actions, and managing deliverables - Conduct research, data analysis, and stakeholder coordination to inform decision-making - Help develop executive-ready briefings, presentations, and decision support materials - Coordinate with VHA program offices and field teams to support alignment and information flow - Track risks, issues, and dependencies and escalate as appropriate - Adapt to shifting priorities and provide responsive support to program and project teams Qualifications: - 3 to 5 years of experience in consulting, healthcare, or federal programs - Bachelor’s degree required, master’s degree a plus - Exposure to project or program management methodologies; certifications a plus but not required - Proficiency in MS Office (Excel, PowerPoint, Word, Teams) - Experience supporting federal healthcare or VHA initiatives preferred - Strong organizational and analytical skills with attention to detail - Clear written and verbal communication skills - Proactive, dependable, and comfortable working in a team-based environment All candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overview The Senior Consultant supports VHA’s mission to plan, engineer, and implement enterprise healthcare transformation initiatives aligned with the VA Secretary and Undersecretary’s priorities. The consultant collaborates across VHA program offices and field operations to define shared goals, manage competing priorities, and deliver integrated solutions within optimized platforms of care delivery. This role requires an agile approach to leading multiple, concurrent initiatives aligned with priorities that evolve in response to the needs of VHA and Veterans. Much of the work is complex, fast-moving, and ambiguous, frequently driven by emerging healthcare priorities, policy changes, and Presidential or Congressional mandates. Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities - Serve as a trusted advisor to client leadership and VHA stakeholders, providing practical, mission-focused support - Plan, manage, and execute enterprise-level healthcare transformation initiatives from concept through implementation - Lead and contribute to multiple concurrent projects, rapidly establishing structure, scope, and execution plans - Coordinate across VHA program offices, field operations, and external partners to align goals, manage dependencies, and drive decisions - Apply program management, industrial engineering, and healthcare systems engineering principles to design safe, comprehensive, and efficient solutions - Deliver enterprise program and project management services, often driven by legislation, policy changes, and executive direction - Identify and manage risks, resource constraints, and budget considerations across competing priorities - Produce high-quality, executive-ready deliverables that inform decisions and advance mission outcomes - Adapt quickly as priorities shift, providing concierge-level support to leadership and program teams Qualifications - 5 to 10 years of experience in management consulting, healthcare transformation, or federal health programs - Bachelor’s degree required; master’s degree preferred - Preferred certifications include PMP, Prosci, Lean, and Human-Centered Design, or similar - MS Office Suite (Excel, PowerPoint, Word, Teams) at an advanced level - Demonstrated experience supporting Veterans Health Administration or federal healthcare initiatives strongly preferred - Strong program and project management capability with experience leading complex, multi-stakeholder efforts - Ability to synthesize complex information into clear, actionable recommendations - Excellent written and verbal communication skills, including comfort engaging senior government leaders - Highly organized, systematic, and proactive with strong follow-through - A roll up your sleeves doer who delivers without needing constant direction - Strong communication and problem solving skills. - Strong customer service acumen - Trusted executive-level advisory expertise - Coordinate across VHA program offices, field operations, and executive leadership - Facilitate stakeholder alignment and consensus building - Produce high-quality briefings, decision papers, and presentations for senior leaders All candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overview Ansible Government Solutions, LLC (Ansible) is seeking a full-time Compliance & Credentialing Specialist. This work-from-home position is responsible for carrying out various day-to-day responsibilities that support the team with credentialing and compliance initiatives. This individual will evaluate, analyze, and coordinate all aspects of the credentialing process for healthcare providers. They will also help to lead all aspects of the security and background check processes with candidates via remote correspondence. We strongly desire previous experience navigating federal background investigation requirements, and particularly the requirements of the Department of Veterans Affairs. Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities - Coordinates and reviews provider files for completeness, accuracy, and compliance with federal, state, and facility regulations, guidelines, policies, and standards. - Monitors provider files to ensure completeness and accuracy. - Conducts research on updated state and federal regulations and policies. - Coordinates and reviews provider security and background check documents for completeness, accuracy, and compliance with federal, state, and facility regulations, guidelines, policies, and standards. - Prepares, issues, electronically tracks and follows-up on appropriate verifications with providers as related to the security process. - Prepares and provides information to internal and external customers, as appropriate. - Enters, updates, and maintains data from provider files into credentialing database in accordance with internal policies and procedures. - Prepares, issues, electronically tracks and follows-up on appropriate verifications with providers. - Participates in the development and implementation of process improvements related to credentialing and compliance. - Prepares and analyzes reports and data and can clearly communicate findings and results. - Communicates clearly with providers and their liaisons to provide timely responses upon request on day-to-day credentialing and privileging matters that arise. - Supports multiple team members and projects simultaneously and prioritizes in a fast-paced environment. - Performs miscellaneous job-related duties as assigned. Qualifications - Must have a minimum of 5 years of credentialing experience. - Bachelor’s or associate degree preferred. - Prior government contracting experience strongly preferred. - Eligible to work in the United States. - Highly developed oral and written communication skills. - Highly organized and strong time management skills. - Must be extremely detail oriented and able to multitask. - Ability to handle confidential information in a professional manner. All candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overview We are seeking a highly organized and proactive Healthcare Operations Manager to join our team. Ansible Government Solutions supports federal clients across the country with temporary and long-term staffing in the areas of healthcare, national security, and research. This role will be central in coordinating efforts across various departments while serving as the primary point of contact for both customer and employee relations. The Healthcare Operations Manager will work closely with Finance, HR, and Recruitment to drive the success of our projects. Travel can be expected approximately 25% of the time for client meetings, site visits, and cross-departmental collaboration. It can be expected that the eventual book of business under the Healthcare Operations Manager will include 100-300+ full time equivalents of temporary staff assigned across multiple projects. Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities - Act as the primary liaison between the company and its clients, ensuring effective communication and timely issue resolution. - Ensure our contracts are fully staffed and that the quality of candidates meets the terms and conditions of our contract, and the expectations of our clients. - Collaborate with Finance, HR, and Recruitment to streamline processes and enhance program success. - Manage employee relations within the program, fostering a positive and productive work environment. - Conduct regular stakeholder meetings to provide updates, gather feedback, and address challenges proactively. - Analyze program performance metrics and prepare reports for senior management. - Ensure compliance with regulatory requirements (Federal, State, & Local), the terms and conditions of our contract with the Government, and company policies. - Provide strategic input to the CEO for effective project delivery. - Travel up to 25% of the time to client sites and other locations to support project needs. Qualifications - Bachelor’s degree. - Proven experience in program or project management, preferably in government contracting or federal healthcare staffing. - Shall have at least 2-3 years of related experience. - Strong understanding of government onboarding processes, security, credentialing, terminology, and compliance requirements. - Must be able to pass a government background check and meet eligibility requirements for security clearances. - Important: Ansible has a Facility Clearance. So you must be able to pass security and drug screenings. - Knowledge of contract management principles and experience negotiating agreements. - Familiarity with Applicant Tracking Systems (ATS) and other recruitment-related software. - Ability to thrive in a fast-paced environment and adapt to shifting priorities. - Proficiency in project management software and Microsoft Office Suite. - Preferred: Experience with government regulations, compliance, and reporting requirements. All candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the various VAMC facilities throughout Alaska, Idaho, Washington and Oregon. Working hours are Mon-Fri, 8am-6:30pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities - Provide front‑line administrative and clerical support for VA clinics and Community Care scheduling - Perform consult intake, patient/provider outreach, appointment scheduling, and follow‑up - Manage appointment schedules, Electronic Wait List, recall lists, and pending consults - Accurately schedule appointments within VA timeliness standards (≤ 7 calendar days from consult entry) - Answer phones professionally, screen calls, and route or resolve inquiries appropriately - Verify patient identity using two VA‑approved identifiers - Update and validate demographic and insurance information during patient interactions - Explain VA insurance collection requirements to Veterans and families - Enter and maintain accurate documentation in CPRS / EHRM - Collaborate with VA clinical staff and interdisciplinary care teams - Assist with clinic access contingency plans, including rescheduling or shifting patients as needed - Escalate scheduling or access issues to VA supervisors per SOP - Maintain high customer service standards when interacting with Veterans, families, and staff - Meet VA performance standards for accuracy (≥98%), responsiveness, and customer service - Participate in required meetings, huddles, reporting, and quality improvement activities - Complete related administrative duties as assigned to support daily operations Qualifications - High School diploma or GED equivalent. - Proficiency in written and spoken English. - Minimum typing speed of 50 words per minute. - Basic computer proficiency, including Microsoft Office applications. - Basic knowledge of medical terminology. - Minimum 6 months of customer service experience. - Ability to work remotely and independently in a professional setting. - Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential. - No physical or health restrictions that would interfere with job performance. - Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment. - U.S. citizenship required. All candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Remote Medical Receptionists) that is to support the Washington VA Healthcare System. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities - Provide front‑line administrative and clerical support for VA clinics and Community Care scheduling - Perform consult intake, patient/provider outreach, appointment scheduling, and follow‑up - Manage appointment schedules, Electronic Wait List, recall lists, and pending consults - Accurately schedule appointments within VA timeliness standards (≤ 7 calendar days from consult entry) - Answer phones professionally, screen calls, and route or resolve inquiries appropriately - Verify patient identity using two VA‑approved identifiers - Update and validate demographic and insurance information during patient interactions - Explain VA insurance collection requirements to Veterans and families - Enter and maintain accurate documentation in CPRS / EHRM - Collaborate with VA clinical staff and interdisciplinary care teams - Assist with clinic access contingency plans, including rescheduling or shifting patients as needed - Escalate scheduling or access issues to VA supervisors per SOP - Maintain high customer service standards when interacting with Veterans, families, and staff - Meet VA performance standards for accuracy (≥98%), responsiveness, and customer service - Participate in required meetings, huddles, reporting, and quality improvement activities - Complete related administrative duties as assigned to support daily operations Qualifications - High School diploma or GED equivalent. - Proficiency in written and spoken English. - Minimum typing speed of 50 words per minute. - Basic computer proficiency, including Microsoft Office applications. - Basic knowledge of medical terminology. - Minimum 6 months of customer service experience. - Ability to work remotely and independently in a professional setting. - Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential. - No physical or health restrictions that would interfere with job performance. - Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment. - U.S. citizenship required. Position Pays: $22.44 - $27.78/hrAll candidates must be able to: - Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift - Lift up to 50 lbs from floor to waist - Lift up to 20 lbs - Carry up to 40 lbs a reasonable distance - Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.